I ordered a large kebab and two cans of coke. Received the wrong drink so I sent these back and the kebab was undercooked. I was really unwell for two days with food poisoning symptoms. I contacted the restaurant for a refund and after two months of back and forth they've offered me a free pizza, not a refund or a replacement meal. I did'nt want a free pizza as I've had these in the past and they've always been terrible. Apparently the store is now under new ownership. However it's still a franchise of papa luigi and their head office should do more to keep their customers happy AND SAFE. Considering I've been a loyal customer for nearly four years this is disgusting. I will not be ordering from here ever again. Shocking customer service. I recommend people avoid this takeaway! I have also contacted local food and hygiene to investigate their premises. read more