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    Panera Bread

    2.6 (88 reviews)
    InexpensiveSandwiches, Salad, Soup
    Closed • 6:00 am - 9:00 pm

    Order Panera Bread Takeout or Delivery

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    PANERA BREAD ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Outdoor seating

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    Reviews With Photos

    Rock hard Dozen & a Half Bagels
    Gypsy G.

    Stopped in early this morning to get bagels and spread.... A variety of bagels. I was... I was- looking forward to a delicious everything bagel.... Well all of them sounded good so got a few of each for everyone. Hard as a rock. The only ones not harder than were the Asiago ones. So money wasted- and thankfully no dentist visit cause no one is eating these.

    Know how to keep a U of M grad busy for a few hours?
    Rob F.

    First, the REALLY good stuff: As we entered, a Panera employee who was evidently going on his break opened the door for us, gave us a big smile, and says "Welcome! Come in!" He also took a moment to talk with us and told us there must be something going on downtown because they were really slow. And, the good stuff: The place was clean, the food was good, and when we finally managed to place our order, it didn't take very long for the food to be ready. And now, the reason I'm bothering to write this review: When we walked to the counter we found signs that said the registers were closed and we should use a kiosk to order. As an Ohio State fan, I'm familiar with an old joke: You write "Want to know how to keep a University of Michigan graduate busy for a few hours? See other side" on both sides of a sheet of paper (for thouse U of M grads who might need an explanation, you read one side of the paper and follow its instructions to turn the paper over. Then, when you read that second side of the sheet of paper, you follow its instructions to turn the paper over. And there you are, turning the paper over again, and again, and again until, after a few hours, you think "ahhhhh! I get it!" and put down the sheet of paper). Someone at this Panera must be an OSU fan, because when we walked to the closest available kiosk, the display said there was a problem of some sort and we should go to the counter to place our order. I can just picture U of M grads walking back and forth between the counter and the kiosk, can't you? Anyhow, rather than walk back to the counter, we waited for some folks using a working kiosk to finish placing their order. And we waited. And we waited. Obviously, they were no more familiar with running a Panera kiosk than we were. I've never used a Panera kiosk before, and in the time it took me to enter an order of soup and sandwich for my dad, a drink for my dad, and an order of soup and sandwich for myself, those folks who ordered ahead of us had received their order and were just sitting down to eat. I would have given this Panera a 5 start rating for this visit if we'd been able to walk up to the counter and place our order. But, while I realize those kiosks never call in sick, don't go on vacation, and aren't payed overtime for working extra hours, I'd much rather see the money I spend go towards paying someone a wage than to buying kiosks.

    Jim F.

    I've eaten at a lot of Panera locations, some are great and some are average. This location fits squarely in the "average" category. To be more precise, it's probably more hit-or-miss than anything. For probably 20 years Panera has been our Sunday Lunch location, regardless of where we lived. It wasn't until we moved to Louisville that that habit started to change. That change was largely precipitated by the large number and variety of restaurants in the area. Second behind that is the service at the Panera Bread locations in the area. The food is usually good at this location, it tends to be the service (or lack thereof) that takes away from the experience. On one occasion we were given a pager after our order was placed. We go our drinks and sat down, waiting for the pager to go off. After about 20 minutes it hadn't gone off so I went to the delivery window to check on the food. Our order was sitting there. Our pager hadn't gone off, and they never called our name. I guess that's just what they do when no one responds to the pager. They let it sit until it gets cold. And that's exactly what happened. My Cuban sandwich and my wife's soup had gotten cold. When I asked the person behind the counter she asked if I wanted a fresh one. REALLY? NO, I'll take the cold one and my wife would lover her chicken and wild rice soup just at room temperature, thanks. *OF COURSE* I want fresh food! Did you really have to ask? It seemed to annoy the person behind the counter. I didn't care. It was this incident that kept us away from this location for the better part of a year. I'm also not a fan of the of the self-ordering stations they're trying to push customers toward. You've got staff, let them take the orders. (Likewise McDonald's and their order kiosks). But that's just me. This facility has always been clean and (aside from the incident above) the food has always been good. Service times often lack, but the staff (aside from the incident above) is usually pretty friendly and helpful. Is this the best Panera I've been in? No. Is this the worst Panera I've been in? No. (that distinction goes to the now-defunct Oxmoor location) Will I go back? Probably. The last couple visits have been pretty good, so I'm hoping so.

    Wilted lettuce and tomato

    I order a Cobb Salad. Lettuce was not green and tomato wilted. No bread bowls for chili and then no bread to add on the side or bread loafs of any kind. Service was terrible. I've been to just about all the other ones in Louisville. Stay away from this one I would give 0 stars if I could.

    Green Goddess Smoothie

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    4 months ago

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    11 months ago

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    11 months ago

    awesome food and awesome customer service at this location! food is always warm and on time

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    3 years ago

    Placed delivery order with panera. They canceled order 1 hour later. No reason given.

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    9 years ago

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    4 years ago

    Would have given 5 stars except for the major pothole in the exit lane. Has been here for weeks.

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    9 years ago

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    Ask the Community - Panera Bread

    Firehouse Subs - Pastrami

    Firehouse Subs

    3.5(48 reviews)
    0.3 mi
    •$

    My work de went with the turkey bacon ranch combo that comes with drink and chips. While I chose…read morethe large steak and cheese. This is a Military friendly restaurant.

    Not bad at all. I hadn't ordered a sub from anywhere in a long while. I typically make sandwiches…read moreat home. I got a targeted ad telling me that Firehouse had some kind of limited-time Hot Ones* sandwiches. It caught my attention... looked over to my wife and said, "We're going this weekend!" We ordered takeout while we were in this part of town. We also ordered a large and split it. It was plenty big enough. The sandwich - Zesty Garlic Hook & Ladder - Smoked Turkey, Honey Ham, Pepper Jack cheese, Onions marinated in Hot Ones Classic Garlic Fresno Hot Sauce, Tomato, Lettuce, and I added a few other things(cucumbers, etc). I also removed the mayo because ewwww. When we arrived home, we were surprised that the sandwich was cut in half. We thought we'd have a mess cutting it ourselves. We didn't ask them to do that... they just did it so perfect for our sharing a meal time. It has been a toss-up on whether sub places cut the sandwich or not. Sometimes, you have to specify it. The sub was good and hit the spot. The only issue I had with it was the bread. It was good but I think they only have one type of bread and it's soft. I wish they had had a harder bread. Nevertheless, the sandwich was delicious and didn't hit my stomach and want to evacuate hours later like other sub places. I'm keeping this place in mind for when I want a quick and solid lunch in the future.

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    Firehouse Subs
    Firehouse Subs - Pastrami

    Pastrami

    Firehouse Subs

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    Panera Bread - sandwiches - Updated September 2026

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