Always had a good experience at this location until tonight. I could smell something burning in the kitchen. Our food sat on the shelf for 10 minutes and our buzzer didn't go off. Finally I got up and got what i thought was our food and told the worker that the buzzer didnt go off, he said sometimes that happens but why didnt he call out the order and let people know their order was ready? My sandwich was also burned. The staff needs to be better trained and be more tentative to customers.i still hate giving them one star because the service is always so good. read more

Panera Bread - Burnt sandwich - Sandwiches Near Me - Fredericksburg, Virginia

While I'm a fan of Panera, I advise against this location. We asked for clean utensils 3 times, and it was alternatively greasy and crusty. A regular leaned in to me and said "the silverware is never clean; I use the plastic." The manager then came over with some silverware that came "right out of the dishwasher" and defensively said they couldn't get it any cleaner. At that point I looked and noticed the plates and bowls weren't clean either. Not sure what the deal is with their dishwasher or process, but if the manager doesn't see there's a problem, it won't be fixed anytime soon. read more

I Love Panera and this one in Fredericksburg is my favorite. Almost always have a great experience. The staff here is usually GREAT! They have messed up my order on more than one occasion, but that can happen anywhere... at this Panera they always make it right and then throw in extra's to make up for their mistake and my extra time. Nine times out of ten my order is correct, but anytime it hasn't been they have been wonderful about making it right. I love the food. A few great selections for vegetarians, but I really wish they had some more vegan options. I know some people don't, but I love the drive through here... it has really helped me when I have been in a rush! I wish they stayed open later at night! read more

Worst experience at a Panera ever. Menu items weren't available because the staff didn't show that day, our order was screwed up three times, the food was cold, the dining area was a mess, and the store's manager seemed to care less. I'll go to other stores, but this one....never again. read more

Although very crowded because it's 12:15 we found a seat and food was out fast! Enjoying kale, bean and turkey sausage soup in a bread bowl and a turkey avocado sandwich! Food is outstanding and hot!! Love it here! read more

I ordered 3 smoothies and they were all very watery and tasted bland. He remade them for us but they then tasted like icy not really a lot of flavor. The guy in the window was very courteous the smoothies were just terrible. I won't be returning to this location. read more

Are you serious?!?!?! You run out of all sizes of sourdough bread at 1 pm on a Saturday... And then the drive thru person (Michelle) sounded impatient and incredulous that you were out of bread. I can understand not having bread when I stop by at 9 at night, but 1 in the afternoon??? Then we asked her if you only bake 5 loaves of bread a day and she said "Yeah, something like that." read more

This location is significantly less busy than the one in Stafford, probably because there are so many other restaurants nearby to choose from. Food comes out very quickly, and delicious and this location even has a drive thru! The drive thru is pretty speedy as well, not much longer than doing through a Wendy's! read more

There really is no way to describe the lack of caring or competency this place offers. This really is my last visit to Panera. It's morning. Not crowded. I order an avocado egg white sandwich and a coffee. What is served to me is the bread with a sliver of tomato, cheese, two spinach leaves and a piece of avocado. You can see there is something missing without opening the sandwich because it's flat, nearly empty. This has been what I have come to expect from here. After I wait for the food. 95% of the time I have to have it remade. This time was so obvious it's beyond comprehension. It's time to move on. Go to an establishment where the staff cares or make my own breakfast before work in the morning. read more

The food is great however, the chicken soup they serve (no matter what size) is always about 2-3 spoons of actual food. The rest is broth. This has happened every time I order the soup. If I'm paying $5 for soup I would rather not get mostly broth. (: read more

Panera Bread - Sandwiches Near Me - Fredericksburg, Virginia

All Panera food taste the same. Staff here are not really acting like they want go be there or not really helpful either. Bread sometimes can be a little hard and dry. read more

Do not try the lobster sandwich. What a disappointment! It was like $20 too!!!! I had no idea Panera would sell a sandwich for $20! I think I would have been fine if it was a good sandwich but it wasn't! Other than that, I love panera! read more

Went there with a couple of friends for a Sunday afternoon lunch. I had their Grilled Chicken Caesar Salad with a slice of French baguette. The salad was worth its price, but was missing one of the ingredients listed in the menu: the croutons. It was quite good otherwise. My friend ordered the Orchard Harvest Salad and was missing as well some ingredients like the fresh pears and the gorgonzola toasted pecans. After requesting to add those ingredients to her salad, she enjoyed very much her salad. The atmosphere at Panera Bread is great for meeting friends. Being a long time customer of Panera Bread, my favorite dish is the clam chowder soup, unfortunately this dish is not served every day. Overall I recommend this place to anyone looking to have a quick lunch with friends. read more

Um...the worst Panera I have ever eaten in. Ordered their "new & improved" grilled cheese sandwich that contained four different types of cheeses. What we were served was two thin, tasteless, barely toasted slices of bread held together with...maybe...six pieces of shredded bits of cheese. A salad was ordered, but delivered without salad dressing. Pieces of coffee cake were ordered, but never delivered. We had to pursue these missing parts of our meal ourselves. If I were starving & dehydrated & this was the only open restaurant for miles, I would still not patronize. If I was able, I would give 0 stars. read more

I heart their broccoli cheese soup. It is super yummy! For the customer service I have had better experiences on the inside than in the drive thru. When I do go through the drive thru the person taking my order is often impatient which is annoying. The food temperature has been just right and I also love their chipotle chicken panini. The baguette is the perfect partner for the broccoli cheese soup. Crowded at times but this has never interfered with my food being served in an acceptable length of time. read more

So...I came in to pick up my dinner and while I was waiting for the food. Multiple employees decided to hold a conversation with themselves and a few guests there age. They all blocked the walkway to the left of the bench. They were also very loud. I understand down time at work and being able to chitchat with coworkers but when the business is there the focus should be on the customer and not themselves. I have to add that everyone that helped us was very polite. read more

I usually rate this restaurant with high marks. The last two visits have been subpar. Orders have been wrong or poor quality salad or bread. Focus on quality is lacking and needs to be addressed. For the price I expect more. read more

I wouldn't recommend using the Rapid-Pickup option at this location. And honestly not sure that I recommend this location at all. This is not the first time that I've had an order incorrectly served. Ordered (and paid the price) for the turkey/avocado BLT and did request light mayo (because it gives you the option to do so on the online order for every topping and meat.) Sandwich was DRENCHED in mayo and had no tomato or avocado. So I paid almost 9 bucks for a Turkey BL sandwich in a pool of mayo. Really frustrating to only find this once I got home from running errands. Of course, I should check the order before leaving the restaurant and this has served as a great reminder for that. Again, I wouldn't recommend the service or the rapid pickup at this location unless you enjoy surprises. read more

A Panera with drive-thru service- YES! This location is convenient because it is amidst shopping centers, other restaurants, and gas stations, and also right off the highway for anyone who just wanted to make a quick stop! I got the Avocado, egg white, and spinach breakfast sandwich. It made me feel full and healthy. I also tried the orange crunch scone-YUMMM. Service was fast and the workers were funny. Stop by and grab your healthy breakfast (and obviously dessert-never skip dessert). Usually if you buy a meal, you can get any bakery item for $0.99. DO IT! You can try something new each time. read more

Worst Panera meal ever! A $40 meal and not a single part of it was right. Children in the kitchen seem to be more concerned with playing with each other then doing their job. Wonder where the adult supervision is?!? read more

Panera Bread - Sandwiches Near Me - Fredericksburg, Virginia

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I am anger with my order. Last time I come the tortillini was bigger portion, now it smaller portion for same price. Bad. Tortillini also very cold, undercooked. Bread black like tire. Also no fork??? read more

1st Bad experience here. We Decided to go through the drive thru. Ordered soup with baguettes and Sandwiches. The baguettes were torn in half rather than sliced and burnt on top. When we Opened our sandwiches they looked as tho they were thrown together. I Placed a call to the manager, he didn't seem too interested. He offered us free baguettes and a pastry. We're not interested in free food, all we wanted was to make them aware of what happened. He was quick to get off the phone read more

I was pleased at the uptick this morning in the Central Park Panera. They have certainly upped their game! It was evident that the patrons were taken care of smartly, the food very good, and the staff smiling! Job well done! read more

I am giving this location only two stars because of the lack of being clean. The food is good. I did enjoy my broccoli cheddar soup and salad. The big problem for me is I was here for lunch yesterday and noted the dining area was not clean. They had not done dishes such to that we had a metal fork and plastic knife. The friends that met up with us a few minutes later had both fork and knife as plastic. Then I decided to go for dinner tonight. I had to wash my own table because it was dirty. I once again had plastic eating utensils. It was NOT busy during our late dinner and yet the tables were never cleaned while we were there. I went to the restroom to wash my hands and it was filthy as well. I am sorry to say that above all a food establishment should be clean. Sadly, I do not plan to return to this location. read more

Amazing service. Girl at the counter named Anna was super nice, always had a smile and was super nice to me even though the person in front of me in line was very rude. She even offered to warm up my cookie! I will be returning as a customer, I hope Anna gets a raise. read more

Fucking Horrible. I just paid 50 something dollars for bullshit... we ordered to go... I paid full price for a full salad... and when I opened my container there was barely any salad or salad dressing. My husband had to re-cook his panini... I am so angry. I was looking forward to my salad. Smh. read more

If I'm going through the drive thru and spending $45 on two salads, a quart of soup, and two kids meals, maybe don't forget my bread? "Just drive around and we'll give you some bread." Yeah, I've driven to Spotsylvania, so I'm not coming back to Central Park. read more

Ordered a toasted bagel and their new vanilla cold brew coffee. Waited 10 minutes to receive an untoasted bagel and a hot coffee

I'm going to start out with the things I like about Panera. First of all their Mac n Cheese is amazing! The Strawberry Poppyseed Chicken Salad is also delicious. The salad is seasonal and I love that the ingredients are fresh. I also like the strawberries and cream scone and the bread in general is great. I am unimpressed by their cookies. I want so badly to like them, but for a place that bakes it's own stuff the cookies could really use some work. The main reason I am giving this place 3 stars is because of the drive-thru. I really don't know who thought putting a drive thru in at the busiest Panera in the area would be a good idea. I imagine the conversation went something like this "I know that parking is already a nightmare, but I have a great idea. Let's take out half of the parking spaces we have and put in a drive thru!" This is the most ridiculous idea ever. One because of the loss of parking spaces at a location that was already a pain in a butt to find parking in, but also because I wouldn't exactly consider Panera fast food. I mean it is to a degree, but I feel like it takes them a lot longer to prepare some items vs. a McDonalds that has a lot of stuff precooked sitting under a heat lamp. McDonalds can get you through a drive thru fairly quickly because a lot of stuff has been made in advance. A lot of Panera's items are made to order so the only time I have found the drive thru to be fast was when I was the only car in it. To me that completely defeats the purpose. The funny thing is half of the people I talk to about the drive thru don't even know that it exists and it has been there for about a year now. I say take out the drive thru and put the parking spaces back. That would be more beneficial to your customers. read more

The sandwiches were just thrown together with no effort. Very unfriendly employees and restaurant appearance was very dirty.

So I usually love Panera, but this location is terrible. Nice that they have a drive through so you can get a quick coffee, but when the girl at the window squeezes your cup as she's handing it over, and scolding hot coffee runs down your hand and arm.. not so fun. On another occasion I got the tomato mozzarella panini, and it tasted really funky. I've had this dish several times, as its my go-to, so I know how it should taste. There was some kind of spread on the inside that was really pungent and off. I'll drive to the next one up the road instead of going here in the future. Thanks for the burn. read more

This specific location seems to always give us small bagels that are undercooked. The employees are all very friendly though, just wish their food was up to par. read more

I used to frequent this Panera when I lived here, but this time I am only back for a visit. Had quick service with friendly staff. I enjoy that their is food natural and not full of hormones/pesticides. I love the acai and hibiscus tea. I sometimes stop in just to get that. I'm happy this location started to place calories beside food selections. I think it helps to make responsible decisions. Although the flip flop cookies for summertime are pretty cute! read more

Ordered the chicken salad sandwich which was tasteless and the crust on the bread was hard. Sorry just not a fan of the food . I expected better for the high price for the sandwich. The service was very good tho. read more

Average Panera. The most annoying thing is that the Wifi drops you every few minutes.

This Panera is pretty much like all the rest. The food is good, the service is good, and the atmosphere is nice and clean. The only problem I had was that one person at our table received utensils that looked like they had already been used. Yuck! read more

This is average for a Panera. Nothing spectacular jumps out at me. My spoon had hard water or detergent stains... Clean but kind of gross.

I absolutely love the Rapid Pick Up service. It helps me avoid the long lines at Panera. I am able to run in get my sandwich and walk out the greatest of ease. My only complaint is that sometimes they don't pay attention to the customized order. You don't find out until you are already home and about to go in on your sandwich. By that time you don't feel like going back in to have it changed. read more

The manager was incredibly nice! I don't usually go to panera, but after this visit I will more often! I love this place!!! Can't get enough of the mac and cheese :) read more

One of my favorite breakfast stops in the morning. A must is the Scones. Any I love them all! Also the Spinach or the Artichoke Quiches are a refreshing change in the morning breakfast routine. The atmosphere is cozy and the service is AWESOME!! read more