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    Panda Cub Academy

    4.5 (6 reviews)
    Closed 10:00 am - 12:00 pm

    Services - Panda Cub Academy

    Multiple children care

    Single child care

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    Strawberry Childcare - Strawberry Childcare - 2 locations - Watertown & Brookline

    Strawberry Childcare

    (11 reviews)

    UPDATE I'm taking a moment to update this review because I…read morehad a concerning and odd interaction yesterday with Monica Ryan the owner of Strawberry Childcare whose license was revoked by the ECC. I fear that she will someday be able to renew her childcare license and open under another business name. In my opinion she is not emotionally or professionally fit to operate a childcare program. Monica felt it was appropriate to approach me while at a local nail salon and confront/scold me (inches from my face) about a poor review I made about her on Yelp from 2/2018. This was unprovoked. We made initial eye contact but I did not exchange any words with her or look in her direction a second time. For context, I posted the initial review on yelp when we chose to leave Strawbery Childcare due to several unprofessional and negative interactions with Monica herself. I found it difficult to engage Monica in constructive or helpful conversations. It was as if you had to walk on eggshells if you had a concern or question. We saw a change in my child's behavior and an increasing resistance to attend school which he previously loved. She often discouraged parent interaction and would send whole group emails saying she would end contracts for gossip. Monica also stated to me that she would often hide under her office desk and cry. Monica: "Hi hello how are you, I wanted to say hello and let you know I know about the post you made about me. You could have included your name, I know it was you saying those things, did you think I wouldn't know." Me "honestly I am a bit shocked you are actually confronting me about this right now" Monica: "Why because of what happened with the baby?!" Then she had the audacity to reference the letter sent to her from the parents who lost their child in her care. This has nothing to do with my review which was made months prior to the child's death. This is incredibly disrespectful to a family who has faced an unimaginable level of pain and loss. Me: No because I was a former customer of yours and I have the right to...(couldn't finish she cut me off) Monica: "So just because you paid for a service makes you think you can say whatever you want? My lawyers have seen the posts as well. Monica Ryan....my name is Lisa Johnson-Bechtel, which you know. I stand behind my post which was made on a public site. I know many families who had children at Strawberry who share my concerns. This interaction further confirms my opinion of your lack of professionalism. It's been almost two years. I am not only a social worker, I have worked in early childhood education and currently work in a school. Any comments I have made about you were examples of my personal interactions with you as a mother who's child was in YOUR care.

    I complete love this childcare! My daughter have been…read moreattending Strawberry since she was 3 months old and she is 2.6 years old. The price is normal and in range for what day cares change these days. The centers and rooms are always clean and organize. Every morning when you come in, you are welcome with a clean and fresh smell that tells me that the center was tediously clean the night before. The teachers/caregivers are amazing! they are loving, gentle, friendly and respectful! You can see that they really love the kids and treat them very well. The program is a bilingual education and not a Spanish immersion program. My daughter lives in a bilingual home where my husband only speaks english and me (mom) speak spanish. However, my daughter speaks mainly in english and I have seen most of the teachers communicate to her in both languages. If for any reason, one of the teacher have difficulty expressing herself in english, there is always other teachers around that are able to speak to you in english. Teachers rotate throughout the classrooms, practice that I have found its actually good, since it gives the children the opportunity to know them and be comfortable with them. They do not rotate everyday. They are in the classrooms for a consistent amount of time. Another thing to know is that the children do a lot of activities outside the center. They go for walks, go to the park, the library and fire house. I found this amazing! Great exposure and experience for the children. I know about other centers that they don't take the kids outside. The management staff is very professional, respectful and dedicated. The director is a great person that is dedicated to provide the best care for the children. I dont have anything negative to say about this center. Its a great place, the children are save and loved! And most importantly, I can see that my daughter is happy there and she loves it!

    Soule Early Childhood Center - light table

    Soule Early Childhood Center

    (7 reviews)

    Great place for kids and families! We came in a Saturday in July and it was not packed!! There was…read morea sign at the parking lot saying the water park was closed but it wasn't, maybe the sun kept the crowds away....? There are bathrooms here, as well! Clean ones!!!! Plenty of shades areas and play areas for each age group (toddlers and 5-12).

    I had a very bad experience with Soule and I had to withdraw my toddler daughter after 3 days. In…read moreshort, the problem is management and, perhaps, its culture. Before I explain what happened, I should note that Soule was the only school that did in-person tours in the peak of the pandemic in February whereas every single school/daycare was doing it remotely. I think that says something... After I enrolled my child, I was told that a week before the official start day, she will come in everyday for an hour with me accompanying her in the classroom. Third day of that transition week, I was told to wait outside as she seemed to be doing fine alone. I left briefly to go to Starbucks to pick up a cup of coffee. When I returned, I found her crying, and I was told that I should stick around because it is the transition period. At week 2, which is the official start week, on Monday I did stick around whole day, because that is what I assumed I was supposed to be doing. Nobody gave me any instructions or explained me any plan. At 10am, they took her out since she was crying asking me to take her home. That did not sound right to me, because she will never get used to the place if I take her home after each cry. So, I gave her some food and I let her go inside again. They had a tendency to say goodbye throughout the day, eager to send us home. I stayed and assisted her to nap there. I thought this was weird as I cannot spend my days like that sticking around whole day, so I asked them to come up with a plan. They said I should leave her in the morning and go home because when she knows that I am outside, she will try to go out and cry. I agreed. The plan was that I was going to leave her half a day for two days and on the third day we would try full day. This plan was reasonable to me, because she was not doing terribly bad at all: she loved the toys and the school, but she needed to learn to stay there without me. Btw, I should note that I did not even do sleep training with her since I am not ok letting her cry for long periods of time. But, our original plan was good, because she seemed to be doing fine. An hour later, the director calls me and says, they decided to switch her enrollment to half day for that month because it is too stressful for her. When I said let me think about it, she says, no, that is what we decided! So, they are making a decision by themselves without thinking about my personal circumstances. I am a single mom who needs to return to her full time job. This was very disturbing for me. I talked to some friends with kids. They all found this whole thing very strange. They all thought that it is their job to entertain/distract her so that she does not cry; they thought that it should not be up to them to make a decision unilaterally. I needed them to do their part so that she gets used to the place as soon as possible. "She cried, take her home" is not a solution. Plus, this created extreme anxiety for me as I could not rely on them to organize my life. I decided to try one-two more days. I found myself calling/texting them to see how she is doing. The second day, nobody even replied to my texts. Somebody should have explained me how the communication was going to work (e.g., they would check with me in mid day, or just reach out to me only if there is an issue). None of that. No explanation of the processes. I talked to the director and explained her all my thoughts. (Oh, btw, the director also said the center is getting rid of all the Covid rules which prompted her to resign.) She kept saying that I am right. But, I don't think that she cares, as she is leaving anyways. Where does the process break? I think the lead teacher has as much responsibility as the director in making sure that there is proper communication with the parent, educating the parent, and setting the expectations of the parent. After we made a plan together, what did she say to the director which made her call me and tell me that they are changing her enrollment without my consent? Plans, of course, can change. I was not going to torment my child if she was not adjusting well, but it should not be up to the school to make a decision without my consent. I am the customer. I eventually decided to cancel her enrollment (which the director offered me), because I could not trust what kind of uncertainty and unreliability was waiting for me in the future. I need reliable care. I do not recommend this place. The core of the problem perhaps is that they have a state institution mentality, which they are. They are employees of the city of Brookline. Private daycares care so much about customer satisfaction and their ratings; the directors seem to be hovering around to make sure that the place is functioning properly. I got the impression that the director of Soule was jaded. Not sure if the new one can change the culture because incentives most likely are there to stay.

    Panda Cub Academy - childcare - Updated May 2026

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