I wouldn't buy a dog house from Palm Harbor Homes!
In May'22, we bought a 2,700 Sq Ft home; delivered at the end of Sep'22. The home was damaged on delivery...a large support beam was bent when crossing the ditch line. We put the house on a residential foundation and added almost 1,800 sq ft of covered porches on the front and back.
We moved into the home late Nov'22. From that point, it's taken almost a year to fix multiple issues with the home; huge bump in floor, cracks, damaged drywall, paint peeling, poor kitchen plumbing, pipe inside the laundry room broke, refrigerator leaked, damaged floor in kitchen, damaged counter top in kitchen, etc. The roof was not installed properly, nails exposed everywhere...they would only caulk the nails vs replacing the roof.
The factory and office liaisons were almost completely non-responsive after the sale; escalated multiple times....all the way to Palm Harbor AND Cavco senior leadership. The coordination was impossible, since there was little or no communication.
We're still having issues with cracking, ceiling marriage line is falling down, bath tile is coming off, siding is popping off, fireplace mantel was falling off, and the list goes on-and on! They sent a rep to fix the mantel and then the tech was told to stop what he was doing and leave. No follow up from Palm Harbor. So, I called factory service rep today and was told, we're now in the 2-year warranty timeframe and nothing would be done. We've been in the house 10-months.
The lack of quality and workmanship coupled with level of Palm Harbor personnel incompetence is truly astounding! read more