I knew Carsie was genuine from the first time I heard her voice on the phone...she was very…read morepassionate and proud of what she does in helping people. Her services are not just simply for business but for something more deeply personal. It was a Saturday when I desperately looked for housecleaning services to help me prepare my house for a last minute visitors' stay that Sunday. Nobody replied to my requests except Carsie. She was on her last job thar Sunday and was willing to come over to help me out. She was a lifesaver! Carsie is a warm, caring, compassionate, and a funny person lol. She really enjoyed what she does..kinda reminded me of myself being a nurse taking care of my patients. I highly recommend her.

Thorough cleaning for a great price! We were very happy with the service and will be using monthly…read more Great attention to detail and a lovely person.

I have never had my house cleaned and I was amazed on how Dawn and both Jessica's did. My house…read morelooks more then great. They were very detail oriented with everything. They are the best.

I had worked for Dawn for over two years and recently was forced to quit due to her inconsistent…read morescheduling / cutting my hours, and her escalating to a disturbing situation when I questioned her about my paycheck. I feel obligated to inform any employee, or future customer to be cautious when dealing with her or this company. While over those two years I worked at this company, I dealt with a very disorganized system with constant last minute jobs. There was a clear disregard for personal time, we were often not given our assignment until the day before or day of. This was very challenging to work with, and while we asked for more than 24 hours notice, she refused to provide us this courtesy time. Her response was "it's impossible to schedule shifts in advance". This disorganization runs to customer treatment as well. I dealt with many disgruntled customers due to the company not charging customers in a timely manner which affected their monthly budgeting. Customers would expect be charged after the service, however Dawn would delay charging and customers would be angry due to the significant delay / surprise charges in their account well after the service was rendered. While I wish I could have made an impact on this organization, my feedback was not well received when I shared with Dawn directly. While I have chosen to leave this company, I hope that they can take this constructive criticism and update their business practices to the betterment of their employees and customers.

Ms. Britney has been Cleaning my home since last month, and in fact she's been one of the best self…read morecleaning services in town, I give her a high star rating and a good review because I can trust her in my own home without supervision, I would recommend anybody to Ms. Mermaid's Cleaning Service.

We highly recommend Ms. Mermaids cleaning service. We just had a deep clean done and are very happy…read morewith the work completed, the quality of her work is excellent. She came when she said she would, worked hard and didn't break our bank account when payment time came, definite high value job for the cost. 5 stars!

Good information. Elisha was great. Cleaned my shutters and did the inside windows. Very good work!…read moreAlready hv her coming every two weeks now.

Great service and not afraid of my dogs. Awesome. Flexible scheduling made it easy to get done. She…read morequoted a deep clean. And a regular clean price. Well worth the money. Deep clean included baseboards and fans. She was great.

Payton is a very conscientious worker. She does a wonderful job cleaning our house and we have…read morerecommended her services to family and friends. She always asks exactly what we need done, and then gets right to work. When she is finished our house absolutely sparkles and smells great too, all at a reasonable fee. We consider ourselves lucky to have found Payton Kris & Al Greco

Fantastic job with a deep clean, they came to St Augustine. Exceeded my expectations. They were…read moreprompt, professional and accommodating. Easiest process and wonderful results.

See Me Cleaning comes and takes care of our commercial property twice a week. They handle a broad…read morerange of tasks, and are super friendly and easy to communicate with. Incredible team, and wonderful family owned business. We have worked with three other commercial cleaning companies before, and no one else comes close in terms of attention to detail and professionalism!

Jenn is Fantastic, and if there were a 10 star option I would give it…read more I've used Jenn for both my vessel, and SUV. She has always been on time, and stays as long as it takes to get the job done right. (Photos 23 & 28) I had gotten horrible (Sprinkler) Hard Water spot all over the vehicle. I had taken it to multiple auto car washes, and still there! Jenn worked her magic, and got them all off!!! Thank You Jenn!!!

We talked with the owner about our job. She doesn't serve our area. But she gave us information…read morethat helped us check out local contractors for licenses and other criteria.

Kristen was very professional when she presented herself, however her cleaning skills are at best…read moreless than mediocre and I was supposed to get a deep cleaning but it was not very clean but she did a good job on the inside of my refrigerator but the out side wasn't cleaned also she vacuums the floors but cannot get underneath the furniture sinceshe uses a vacuum Ido notrecommend her

Kristen was professional and pleasant! And she was a rock star in cleaning our new place! It…read morehadn't been cleaned in years, and she made it shine! She even cleaned out the window ac units and made them look brand new!! She predicted that it would take a few hours longer, but then she came in under time- cannot recommend her enough! She has reasonable rates as well :)