They do not communicate... I have had to call and keep on top of all my paperwork the entire process and even call LNI myself multiple times. It was a constant issue and I was constantly told misinformation to pacify my complaints. They did the bare minimum... At Best... Now we get to the part where they get part of my vocational award and ppd award... not only are they nickel and diming me...$30 per check plus 30% plus random deductions that cant even be explained.... now I'm being ignored when I asked for complete itemized receipts of exactly what deductions are being taken. They also charge you interest after 30 days even though you can't request the full amount for 70 days and they know this and do this on purpose just part of the nickel and dime effect.. I'm told "its not much because they request the full amount at 70 days" so they only get 40 days of interest you have zero control over... When I question the missing money is I am basically threatened that they can technically take more that they are being "fair". I'm sorry but I should have full access and proof of where my money is going. Especially for a less than mediocre experience. I could have gotten the same amounts myself. Now I'm being ignored when asking for proof of where missing money is going. Tried by email and phone. Itemized receipts should be sent without issue they are in any other instance. Go with a smaller law firm... you're not important and you're just another paycheck to them... read more

Very disappointed in the handling of my L & I. Started out with Jordan then was taken over by someone else, who apparently has an attitude problem because she didn't like my response. So no, at this point I would not recommend them. Plus, you're never updated on the status of your claim. read more

This is in regards to Mrs. Cheryl Gorder. I am a current client of hers with palace law. I want to say a million thank you's to cheryl for assisting me with my L and I claim. Cheryl made me feel very comfortable with my long journey dealing with L and I. She guided me through the best process for me. I am the provider for my young family and Cheryl got my time loss approved last minute when L and I was holding my time loss back. She guided me through to get what I needed to get faxed to the department to get me paid on time. As a provider for my family She went above and beyond to get me my time loss approved on her vacation time. She was not even working when she helped me. My family and I really appreciate her dedication and her knowledge dealing with the department. She even worked with me while she was on her vacation. How about that. She handled every thing on her own personal time off to go above and beyond for me and my issue with the department. I trust Cheryl Gorder for her knowledge with working with L and I. If it wasn't for her to guide me, I would be lost. I would have to return to work with my injury not being 100% to support my family. Now Cheryl worked hard to get all my claims approved by the department. Thank you cheryl for being on top of my injury claim and also fighting for me and my family. You are a caring person to me. You make me feel that everything is under control. You made me feel you care about me and my family. Thank you for working with me while you were on your personal time. Thank you a million Mrs. Cheryl Gorder. I am blessed that I teamed up with you. read more

They dropped my case two days before mediation So I found another law firm that told me that they were better than Palace law only to find out that one of their lawyer who was assigned to my case also worked for Palace Law. Attorney Inga P Warrick. Do not Hire this Firm I had to contact the FBI and State Attorney General because of Inga P Warrick Incompetence. She lose my claim even the treating Doctor don't understand WHY ! Beware of this law firm and Attorney Inga P. Warrick. She gave me false information about my case, If I didn't know any better I would Think she was working for or getting paid by the liable insurance company. read more

I was a client years ago when I got hurt working for a company that didn't care about safety. They were an amazing group of people who helped me to get the full recovery that every injured worker deserves. Tore my knee to shreds working maintenance at a group of daycare centers due to some known unsafe conditions, and they took my case and then did nothing with it. Nothing except passively milking it for their fee. I knew what I signed up for, I guess, but the complete lack of care was startling, to say the least. More than once, their lack of presence cost me time loss payments, and they were ok with that because any retroactive payments get them a larger piece of that pie. My legal assistant was terrible about calling me back or even remembering what was going on with my case. On our last occasion, she talked to me for less than 2 minutes, got my name wrong as well as injury, and said she'd call me back in a day. It's been more than a month now, and my L&I case is closed. Did my employer accommodate my new, reduced capacity? Nope. Then, rather than accommodate, they forced me out altogether.. traveling maintenance with a company who can't find transportation? Sure could've used legal advice then. Guess you don't work for the working people, do you? read more

If I could give negative stars I would. Due to Lawyers inability to separate work and personal friendships, my L&I case was not followed up on or sent the documents I had sent to my Lawyer (Paula K) months prior. I will seek more effective and reliable representation that actually follows through on their job and communicates. This is by far the worse law office I have ever experienced of working with. I do not recommend unless you like being screwed over. read more

This is by far the most unprofessional law firm. They do not answer your calls or respond back in a timely manner after leaving several messages. It would literally take weeks for a response and there was always an excuse after excuses. No guidance once so ever. I had a paralegal working on my claim. So you're basically paying a lawyer's fee for the work of a paralegal that does a shitty job. They closed on my claim without my knowledge and didn't let me know until I woke up one day and realized I got a direct deposit from them. It's like they didn't even try. The amount was ridiculously small. Read the reviews and do your research! Don't go to these people! read more

I needed a lawyer to help me when a car ran into the back of me, causing my whole life to turn upside down. But, what I found was people who REALLY cared!! I found people who listen to all my concerns and showed true concern about me too. If you're looking for a lawyer, look no further, I promise you will not regret it. read more

I love all the people at Palace on Bridgeport! I went to them when my claim wasn't being taken seriously over 3 years ago and Kristi Richardson has been with me every step of the way ever since. Nobody ever pressured me to sign a contract and went over everything with me before I did. The staff in the office are always really welcoming and know me by name when I walk in. They're also incredibly accommodating of my schedule. With 3 kids it can be hard to find a sitter but it has never been a problem with this firm. My kids come with me and get to color or watch movies so I can go over paperwork when needed. Kristi does a wonderful job making sure that I understand everything I might need to sign and double checks that I'm comfortable with the plan of action. They're always so helpful and knowledgeable about my case and always willing to answer any questions and go above and beyond for me any time I might need something. I even got a card for my birthday signed by the man in charge - Patrick Palace :) If you're looking for a firm that is going to look out for your best interest, Palace is the one to go with! read more

I would give 0 stars if I could, I retained this firm at the end of my claim.. my paralegal Sandra Garrison was frazzled to say the least. She didn't return phone calls, or emails very often, she didn't do what I asked without multiple phone calls, her answers consisted of "I forgot" "I was busy" "I didn't see it" or " I thought I did it already ". It took sometimes weeks to get her to do anything, "or let's wait and see" at the end of the claim? I told her if she didn't do what I asked, I'd do it myself. She didn't want to confront my vocational counselor like I asked, she said we'll wait and dispute it.. I said why do we be proactive, and guess what, my way worked. Honestly without me prodding her nothing would be done.. I got a lawyer at the end to get peace of mind.. but she caused me more stress. I handled my claim for years, and I'm not even sure what she did but write a letter to l&I without me constantly prodding her.. I could've finished this claim myself and kept the 30% (which for them was a pretty good payday) for basically doing nothing but annoying me more than l&I. My claim has finished and I'm still asking her to do stuff, I asked her to just give me my money, release me from them so I can be free of this stuff.. more than 2 weeks have gone by she still hadn't sent the release, or tell me where my medical records are that I tried to get her to find out before I was finished with them. I had to call her yet again today and tell her yet again how ridiculous this is, she finally sent the release to l&I again.. and I can't get my records until it is uploaded either that or I can spend another day running around doing her job. Once you're off time loss there is no way to know if you have a check without calling, but they make you feel like a burden or they don't know anything.. it's a bit disorganized, even the text for time loss only comes half the time. So you can read my experience, I was so stressed out and angry that I had to do all the work. I had 0 confidence and expressed it often to Sandra. I feel like I was taken advantage of. read more

Palace Law has been representing me, the injured worker for about six or seven years. Always with my best interest and recovery in mind. Palace Law and Sandra Garrison went to the Court of Appeals to have L&I accept the responsibility on additional damage caused by my original injury. Palace Law DEFENDS the injured worker from strong armed L&I. Robert read more

I had a recent experience with Palace Law to represent me for an LNI claim and case that was legitimate. They turned me down for no reason other than they would not be making tons of money off the deal. I even offered paying their full price and they still would not take the case. It is interesting to find out that attorneys will not represent clients anymore unless they can scam you out of thousands of dollars. Just go call any attorney or lawyer right now for anything , and they will not represent you no matter what. Don't believe me ? Just go call any attorney or Lawyer in any phone book or internet listing and they will say they cannot represent you lol. It's a joke these days getting representation. They should all be ashamed of themselves for their corrupt practices at the expense of human life. You are better off representing yourself in all these matters. Trust me. You'll get farther along representing yourself and you get to keep all your money too read more

Based on my experience with this law firm, you would be better off finding a more capable attorney. The initial meeting was filled with talk about settlements and retraining in hopes to have you sign a contract. Once signed, it felt like I was forgotten. At one point the paralegal wasn't even aware my claim was still open. Not only was the person "handling" my claim uniformed, he was terrible at passing on important information in a timely manner. All of this and more added up to a very negative experience, and in good faith I cannot recommend this law office. read more

When you begin an L&I case it feels very much like you are being punished for being injured. The L&I Department's job is to get you back to work as soon as possible and sometimes this is not in keeping with your recovery needs. Trying to communicate with the department is frustrating and the rules can be difficult to understand. This frustration created more stress and worry on top the damage that my assault had caused. When Patrick took over it was like a burden being lifted from my shoulders. I could finally let go of the worry about who was looking out for my needs and concentrate on getting better. Not only did Patrick succeed in relieving me of the worry but he also achieved the best possible outcome for me. When it came down to pay he also didn't even take all that was allowed by the laws but once again put my needs first. Patrick is a great man and a wonderful attorney. read more

Palace Law handled my case and i got shafted i was told that i don't get a settlement, i was told that i was collecting my settlement the whole time, now doesn't there have to be a judgement to get your rating for the settlement? my child support that was to be paid never got paid and Sandra Garrison told me that I need to take care of my child support " after all it is my child support, I've always made sure it was being paid i only owed $3,009.44 on all of my child support which has caused some hardship with my daughters mother, I've called so many times to find out what happened to my checks and was told that it wasn't my week for a check but that's impossible when its all written down on a callender, they took 33 1/3 out of every check that was issued there was a large check that was tucked in some paperwork that i never received i asked to have a payout list of all my checks and never received anything go figure, as soon as the money ran out my case got closed my back never got fixed and there's restrictions on me and employers are afraid to give me a job because they said i'm too high of a risk liability i'm real close to becoming homeless because i hired palace law very wrong!!! read more