Lars, the owner of BWFs, came to give us an estimate on sanding our hardwood floors. Of the 3 bids…read morewe had to choose from, his was very reasonable. The finishers were very knowledgeable and did a great job on our living room and dining area. There was no residual dust and the job was done a half day in advance. I would totally recommend them for any of your flooring needs.

We just finished a flooring project in our home, and I can't say enough good things about this…read morecompany. The whole process was simple and stress-free. Our consultant (Tom R.) came out to our home to measure and talk through our options -- no pressure, no upselling. After that, I went to the showroom where I could take my time looking at samples until I found the right one. Once I made my selection, installation was scheduled and finished within a few weeks. The team stayed in constant communication, and the results are beautiful! What really stood out: 100% communication 100% quality workmanship Completion right on time If you're in or around Waukesha and need new floors, this is definitely the company to trust.

In my opinion, if there is one factor any successful company needs, it is reliable and…read moreknowledgeable customer support. My New Floors Inc. really hits a home run in this department with Max Shaw. Max provided clear concise answers to all of our questions regarding the best flooring to select for our home's main level (a gorgeous Godfrey Hirst Pure New Zealand Wool Carpet) and he made cost effective recommendations for attractive, affordable, yet durable flooring options to use in our rental properties. Our experience with Max was so different than past experiences with "big box" flooring installers. The big box in-store help doesn't exactly inspire confidence in the product knowledge area and their installation "experts" were actually low-paid, unprofessional subcontractors. This certainly isn't the case with My New Floors Inc. Our experience from showroom to install was impressive!

what a great family business! Short story-…read moreI was at a local lumber yard, and I got out of my truck to load a bag of insulation. two young men from Bartz were loading some materials into their truck. As I walked to the material I needed to load, one of the young men walked over to me and asked if I needed help. I'm sporting a cane post knee surgery. The young man loaded my item into my truck. At this point, both introduced themselves. I thanked them, and then I told them I had been purchasing flooring from Bartz for 40 years. they thanked me for being a loyal customer. We need more young people like this!! I will continue to do business with Bartz and refer my friends to them!!

Had Bartz's carpet our first floor. Pat helped me work thru a difficult floor repair before we…read morecould lay the carpet. Pat and his staff are awesome to work with and extremely knowledgeable. Everything turned out perfect. Highly recommend Bartz's Floorcovering.

Dave and his crew did a great job. Showed up on time, finished on time and left a great looking…read moregarage floor. Dave also answered all my questions about the process helping me to understand the process. I would recommend them!

The quality of the installation and product was very poor. Within a year of installation, I noticed…read moremultiple defects, including bubbling, cracks, and tire lift. The underlying garage floor is starting to show in multiple places. I submitted a warranty request, but the company went radio silent after acknowledging they received all the necessary documentation. So much for the "lifetime" warranty. This is a garbage company and should be avoided at all costs.

Walked through the house to get information to provide an estimate. He said he would send over the…read morequote within a day but he never sent jt. I sent a follow up asking if he was going to and he said yes, but it never came. I don't mind if someone doesn't want to take a job but should just say so, so we can all move on.

The flooring expert, takes his time and does a custom job that looks fabulous! price. We definitely…read morehire him again.

Trever Dutcher is a liar and thief and totally incompetent in epoxy. He left us with an epoxy mess…read more See photos. We had to lay laminate over that epoxy mess that Dutcher did! He kept asking us for more money to buy more epoxy and we gave the money to him. We have proof with all his messages asking for more money and our Zelle payments. He never returned to fix the mess he made of our floor. So, yes, we called the police and took this thief to court. We won the court case because we had documentation and photos. Granted he didn't show to court, which also shows lack of character and still has not paid judgement. We are going to lien assets if judgement isn't paid in 30 days of this post. Read his replies here and the language he uses. Would you want that man working in your home own business!? Lastly, another reason not to hire Trever Dutcher is his recent 2024 mugshot. I ask again....Do you really want this man in your home or business? See his mugshot.

It started out good. Good communication, and a good plan. We were under a time crunch and this…read moreall needed to happen in 2 days. I was told it would be no problem. Then it went downhill a bit. He showed up 2 hours late on the first day, and got the job started. The late start meant he couldn't get as much done the first day as he wanted. We made plans to meet early the next morning to finish the work. He never showed. He has never responded to a dozen attempts to contact him via email, phone, and text. He left the countertop uncut and with the front edge unfinished and several puddles of epoxy on the floor which won't come up. I had to do my best to finish the job, myself. I hope he is okay and nothing bad happened to make it impossible to finish the job. If that isn't the case, I'd say just move on. Not worth paying for a job to be started and left in the middle.