We needed help last minute to off load our 22" moving truck after moving from Texas my husband…read moredecided he just didn't want to do it solo since I'm pregnant. They had availability , came with 3 guys who were very nice and courteous. They took great care of our items unloading at the house and storage unit. I would definitely use them again.

I personally did not have a good experience with this moving company. They were an hour and a half…read morelate and did not call the notify me. I had to call multiple times the morning of my move after multiple confirmations prior. They told me they had no move prior to me that day and showed up with a rented truck and very few pads to wrap my furniture, which were requested in advance multiple times prior to my move. The owner was the only effective mover. He brought two others workers and I literally ran circles around one of them, as he put his monster energy drink on my antique furniture multiple times. It was very frustrating to watch the crew move my items, bumping into walls, set drinks on my furniture and not wrap my furniture, as requested prior to moving items. I had much better success with the big companies that are local movers. The prices were also better with other moving companies. When they went to close out my transaction at the end of my move, they forgot about my $100 initial deposit as well as miscommunicated the dollar amount giving me multiple prices. I will not use this company again and was not pleased with my experience.

They have the lowest rate in town and they even had a deal for 2 months for $1 before insurance…read morecoverage fee of $12. I accidentally put my lock on the wrong unit and they didn't even cut it, they just called me about the misunderstanding

I rarely leave reviews but I can't sleep because of how rude the lady at the counter was to me…read moretoday. Moving is stressful enough without having to deal with a hostile personality. While I was there she demanded that I put my phone down while interacting with her even though I clearly needed to look at it to reference my receipt number and address to my new home. When I corrected her spelling of my email she raised her voice to me and yelled "that's what I said!". When I mentioned I had checked in online and that the information I couldn't find for her should be on the site she acted like I had made something up and that preregistration wasn't an option they offered. The entire interaction left me baffled and took me off guard. I was literally shaking by the time I left. I'll never do business with this company again. You never really know what a stranger is going through from both sides and I hope this was a singular occurrence. No matter what, just be nice and be a good person. Don't make others feel awful for trying to do business with you.

Communications excellent. Responded immediately performed service in the exact amount of time…read morediscussed and quality work. Got me scheduled same day and really helped me out. Highly recommended! Will call again and will refer other customers to Joe's.

My brother and I met Ken at the S. Burdick facility. Ken is a great guy…read more He showed us the different options. Ken went above and beyond what I expected. After talking with him, I felt more at ease and confident. That Prestige is the right choice. Ken deserves a raise! Thank you for having such a great employee! Brenda B.

multiple negative incidents with customer service. multiple incidents with billing being put on…read moreautopay and payment being taken before the due date. manager does not help with customer concerns since changing to different owners they seem to only care about money and not customer satisfaction.

I called Airway Auto about an abandoned vehicle back in the woods on my property…read moreWithin a half hour, Taylor showed up with truck and trailer got the vehicle removed from a very difficult spot Taylor did the fantastic job for me and great service from Airway Auto

Get more $$ for your ride at PADNOS recycling on Raymond…read moreroad. They will pay you for your rims and catalytic converters . Airway Auto only pays you for scrap weight get your best butt for your car don't lose your money for somebody else can make money off you.

Had to get rid of a car which was more expensive to repair than it was worth. Called this business…read moreand they gave me a quote over the phone site unseen. Sent the pictures online after speaking to Fabio and had good communication on pick up for the car. Fabio kept in communication came when he said he would and gave me the price that was quoted over the phone. Very good experience and would recommend this business to anyone who is in a similar situation.

Quick and good pricing came out same day and made a deal! The service was amazing too.read more

Having never brought scrap metal in before, Í didn't know what to expect and I'm sure it was clear…read moreÍ didn't know what I was doing. I found their directions clear and overall every employee was friendly and patient with me. I had a large warehouse to clean out due to a death in my family and my first visit was so quick, easy, and welcoming, I decided to ask for guidance on how to start such a large project. was provided no pressure options and ended up having a roll off dumpster brought to the site. this was after one of their employees actually came out and looked at the site personally to provide better recommendations. brought copper and brass scrap in about half a dozen times plus filled a dumpster with steel. overall they were fantastic and made the project manageable and profitable

Unacceptably poor customer service. Website says business is open till 5. I arrived at 4:20. A sign…read moresays to stop at the office before weighing in. Another sign, on the office door, says it's open till 4:30, but the door is locked and nobody is around. I turn around in the parking lot to leave and see another sign that says they stop taking metal scrap at 4:15. I come back the next day before 4:15. I'd been stuck behind a train crossing just before Franklin's building, but I was still there, in their office, before 4:15, according to their office clock and my iPhone. A woman sends me outside the building and around to the back, where a guy comes out. I open my trunk to show what I have. He says, "We stop taking metal scrap at 4:15." I say, "It's not 4:15 yet." He argues with me, obviously trying to get me to leave. He turns his back to me and starts walking away, so I start telling him about yesterday's experience, "Your website says you're open until 5." He denies that fact several times, then finally yells, "The website is wrong!" He was not only wrong, he was rude and loud. He refused to take my scrap, despite the fact that I was following what company signs said. He apparently wanted to go home early, and no amount of my pointing to the fact that I was following the company's signs was going to get him to do his job. I had gone through a lot of trouble to collect this scrap for more than 2 years, save it from the landfill, and try to do the right thing by recycling the Earth's resources. This hassle cost me way more time than it's worth. An employee bullied a middle-aged woman so he could go home early. Don't even try to do business with Franklin. They will argue with you until past whatever time they decide to say is closing time so they don't have to lift a finger for recycling. Don't even try to reason with Franklin's staff because they'll just shout at you and bully you until you leave. It was a horrible experience and tremendous waste of time.

Whitney was incredibly helpful and thorough with our transaction. Thank you so much ⋯ will gladly…read morereturn when needed!

I had a 15 ft U-haul reserved but after pickup it seemed small for my stuff. I called and they…read moreimmediately swapped me for a bigger 20 ft U-haul.This was my first time renting U-haul with auto-transport. I was concerned if they will take the time to explain how to load/unload the car but Cristian was super helpful. He was way past his work hours but took the time to explain things nicely and made sure I was comfortable before driving off. They can get a bit busy but that's ok as they give you excellent service.