We just returned from our trip to Ireland. We paid for a 3 day tour of the south of ireland. This included Galway, Killarney, Cliffs of Moher, Blarney Castle, etc. We paid for the B&B for privacy reasons and I was not disappointed. If you are a traveler and don't mind staying in a 3 star place this is the trip for you. It is not highend hotels and the places that you stay are good accomodations. We had a great time with our driver "Gabriel" and the other guests from around the world. The average age was 26 and we had a blast even though we are much older in our late 40's. Everyone was extremely friendly and we had a great time. I highly recommend the 3 day tour to see the countryside of Ireland. My favorite place was Killarney and Adare. It's a very cute town and everyone was friendly. This is a good place to visit. We would definitely go on another Paddywagon tour and see the North of Ireland next. It was fun and we definitely enjoyed ourselves. read more

If you want to drive an hour and a half for a 15 minute stop to take a picture, this is the tour for you. I went on two tours with Paddywagon and both of them were very uncomfortable at best. My second trip was comprised entirely of an Italian school group and me with three other tourists, so the tour guide didn't bother with telling us anything about what we were seeing on the drive. I don't know why they didn't just book the group on a private tour if they weren't going to bother giving the rest of us a proper tour. It was a long trip to go on with little time at each stop and no information about where we were. read more

Liars who don't care one bit about their customers. We chose this company because it offered free airport transfers and we bought our tours March 21 for trips in May. So after almost 24 hours of flight time we arrived early morning and went to the assigned pick up point and waited 50 mins. for the shuttle that never came. It was COLD and we were outside. We finally had to go back to the airport and take a cab. We went to Paddywagon and asked what happened and were told that they stopped that service. I suggested that they should have TOLD people and he casually answered "There are thousands of people-we can't notify all of them...." Too bad-so sad...." So I expect there are many others sitting at the shuttle stop. Their website TODAY, June 2, STILL says they offer the free shuttle. The first tour to Cliffs of Moher with James was awful because he kept chatting up his golfing pals on the loudspeaker so we all had to hear it. We wanted a tour of Ireland, not the life story of James. He would not allow us (who are on the elderly side) to sit in the front because he was "saving those seats"--LOTS of them -- and we were stuck in the very back of the bus. Which might have been okay if we didn't have to get on and off all the time. The first stop was a not at all scenic or quaint gas station for a bathroom break. Then lunch--at a self-serve sort of restaurant in Doolin, was a disaster. They must get a kickback because I can see no other reason for forcing us into this place. We waited in line for 30 mins so we had all of 10 minutes to eat it. It was 10 minutes away from the Cliffs, which has a nicer and less pricey restaurant and snack bar and would have given everyone more time to see the cliffs and/or eat. The second tour to Wicklow was better but we got lost for an hour so returned late. We spent at least an hour (of a 4.5 hours tour) picking up and dropping people off. Our evening plans were spoiled by the very late return. this is my 2nd trip to Ireland and the Irish do tourism right-EXCEPT for this company. read more

I took the Cliffs of Moher tour from Dublin. We went on a detour and went a different way to the Cliffs. The guide/driver was ok. I was a bit worried for the group since he wouldn't count how many people got on at each stop, just asked if everyone was on board - almost backfired once! not a good way to do it since there were several people traveling alone! The stop at the Cliffs was great, the restaurant for lunch was ok, stopping at Bunratty castle for 30 minutes - not good! We could have shaved time other places. There was no way to even go in and look at the castle! It was just enough time to run in to the shops and use the restroom! It was just ok overall! read more

It wasn't funny at all. The bus was ice cold, the driver unfriendly, no toilets available. Just stopping for taking pictures of sights. After all the bus broke down, waiting on a parking space nearly 2 hours, the driver vanished. Horrible!!!! Tour Cork-Cliffs of Moher. April 2014, the Königs family read more

I would NOT recommend this company for a tour unless you're on an extreme budget and want a "get what you pay for" type of experience. I recently went on a Paddywagon tour to the Ciffs of Mohr and was really disappointed. Unfortunately, due to an unexpected storm and high winds, the Cliffs were closed down just 1 hour before we arrived. The weather is not Paddywagon's fault, of course, but how they handled the situation is their fault. What was disappointing was the lack of planning, lack of customer service and lack of quality experience during the rest of the tour to make up for it. Despite multiple requests sent to Customer Service, there was no communication about a refund or voucher to compensate. Second, during the tour, we were provided with extra time at the Bunratty Castle to kill time, but not enough to actually TOUR the castle (it takes 90-120 minutes, we only had 40 min) and Paddywagon didn't cover the cost of entry (another $25). We killed even more time by aimlessly driving around a local beach town. Third, there was a couple on board our bus that was high/drunk and being disruptive during the ENTIRE ride. Despite multiple requests (by multiple guests) to quiet down or move, nothing changed, and the bus driver took almost no action as well. Again I would not recommend Paddywagon. read more

We booked a tour with Paddywagon from Belfast to Giants Causeway about 8 months in advance. We scheduled part of our trip to go to Belfast JUST for this tour. When the morning of this tour arrives when were told we were not able to get on the bus because they had overbooked this particular tour. They said 'we tried to reach out to let you know' when I received no emails and no phone calls... when they had all of my contact information. They suggested that we go a different day... even though this was our one and only day in Belfast and the ONLY reason we were there was for the tour. People on the bus that were in the city for much longer than us were offering up their seats but they were told to stay seated!!!!!! We were told 'sorry girls' and were given a number (which did not work) to get a refund. When I finally found the correct number for the company I was told my refund will hit my account in 4-7 days. It has now been 9 days and I do not have my money back still and I am getting vague replies like 'when our refund manager returns he will process your refund'???????? It should have been processed 9 days ago?? DO NOT RISK YOUR TIME AND MONEY ON THIS COMPANY. VERY DISAPPOINTING. We ended up hiring a private driver who took us to all the same places AND MORE and we were back before the tour bus. Much more enjoyable experience. read more

Highly recommend this tour company! You won't be disappointed! We took the Giants Causeway tour and it's so worth it!! We also did the Belfast/Titanic Museum. The Titanic museum is a must see!! The tour guides at Paddywagon Tours are funny, informative and excellent drivers! read more

Totally recommend! I did the day trip out to Glendlough and Kilkenny. The bus was comfortable (and had Wi-Fi!), and the driver was very knowledgeable and enjoyable to listen to. Plus the price was great. Really nice way to get to other areas of the country if you don't want the hassle of renting a car. If I ever get back to Ireland, I'll definitely be booking a longer trip with them. read more

Me and my friends bought a one-day trip around the ring of Kerry in Ireland. In the middle of our bus tour, the bus broke down, and we were told that the brakes stopped working. We felt relieved that there was no accident. However, we waited over 1.5 hrs in the middle of nowhere for a new bus to come. By the time the new bus came, it had already gotten dark. We stopped at a one more spot which we could barely see and skipped all remaining points of the trip, including the main one, which was a waterfall. We went straight back to where we departed and we were still later than planned. On the next day, we contacted the manager of the company and asked how he would like to settle this case. We paid 40 euros and they didn't take us to places as they promised. I believe that they couldn't foresee that the bus would break down, but in no circumstance we, the customers, bear this risk. The manager responded to our message saying that our complaints were ridiculous and that he didn't owe us anything. In addition, he was very disrespectful and he suggested that we lied. I leave this comment to your opinion, if you really want to deal with a company which takes your money and doesn't care about its customers. read more

Terrible! The bus arrived at 7:40 and left before we arrived at the designated time of 7:50. Then we called the office within 10 minutes of arriving and they said the bus left for the day. We went and spoke with the "manager" who just yelled at us the entire time and refused a refund and told us we were lying. Worst customer service ever. Worst company. read more

This is the second tour we have taken from Paddywagon. The first was a two day to Cork, which was wonderful. But this one day tour to Belfast is something else. The driver, Jimmy was just out right rude. At every stop, he would tell you that you had to be back by such and such; which is okay. What isnt okay nor anything even close is that if you were even one minute late (by his standards) you got a lecture accompanied by a threat to leave you next time if you weren't back on time. When I pointed out to Jimmy that the clock in the bus was 6 minutes fast, his response was 'yeah, so..' Adding to the insult was that on our prior tour we had to sit and wait over a half hour for another bus to come and pick a group of us up, because the one we were on was going back to Cork. So it's okay for the buses to be 1/2 hr late but if we are just 1 minute late, we get rude lectures and threats. Not a way to run a tour bus company. read more

The best part of the day was the walking the grounds at Blarney and Cork. Our driver/tour guide was well below average. He blabbed on and on about nothing for hours. I felt like I was being held captive at one point and being tortured. At least we got there and back safely and saw the awesome sites.....though I wish we had chosen a different company or had gotten a better guide. read more

Just went on the Three Day South Ireland tour with our lovely bus driver and tour guide Joe. We were skeptical and nervous about what the tour was going to be like. The moment we stepped on board we knew we were in for a treat with Joe. We can't even put into words how fantastic it was. As two college students on a budget, we purchased the backpackers accommodation, which were hostels instead of BnBs. The hostels were nice and the other people we met on the tour were kind and considerate. This tour is truly a best bang for your buck. We got to see so many tourist spots, including the Cliffs of Moher, countless castles, the beach at sunset, etc. Joe's ability to intertwine both history and humor made for an amazing three days. Highly recommend. We love Paddy Wagon!!! (I made a Yelp just to make this post because it was so worth it!!!!!!!) read more

Loved my tour through the Wicklow mountains. I can't remember my driver's name, but he was a real Dubliner, who serenaded us throughout the day. You could tell he loved his job! It was on the smaller bus, which I recommend. Great tour and I went on a lot of others while I was in Ireland. read more

Me and my friend have been to a Giants Causeway 1 day tour from Dublin. First of all I would like to thank the Paddywagon Tours company for a possibility to travel across the Northern Ireland and see its beautiful coastline in 1 day, it was a most picturesque tour. I have never been to NI before and it was a good chance to see a lot of interesting places in just 1 day. nevertheless, there were moments that didn't allow me to fully enjoy the trip. The bus windows were quite dirty which made it impossible to make pictures from the bus - there were stains on pics. I reckon this is inappropriate for a tourist bus where ppl are supposed to make pics all the way through the trip The wifi inside the bus only worked at the beginning of the tour and failed connecting all other time. The driver was telling us stories and jokes all the way and the volume of him speaking was always higher than actually needed which made it difficult to relax and enjoy while he was speaking. there were no possibilities to turn the volume lower. Instead when the driver stopped talking and switched on irish trad songs cd, the volume was so low that we could hear almost nothing. What surprised me even more was that the same cd was playing during the whole tour so we had listened to the same songs for 8 or 9 times! I have no explanations why we had to listen to the same cd again and again. Dear Paddywagon, please provide your buses with more than one music cd:)) In my humble opinion, information that carrick-a-rede rope bridge must be paid additionally should be placed on the website. it costs 8 euros which is not a fortune but still you have to inform your tourists in advance. Tickets can be bought directly from the driver. We were given very little time to visit Carrick-a-rede, in our case this time wasnt enough due to huge amount of tourists queuing for the bridge. The rope bridge only allows 8 ppl to stand on it at one time. This means that you have to queue to cross the bridge and then queue again on the other side to cross back. The queue was so long, we realised that we dont have time to queue both sides and would be late to return to a bus. We were warned by the driver that we must not be late cos the bus will leave without us. We were afraid to be late so we made a decision not to queue if we want to return to the bus in time. We paid 8 euros each, didnt cross the bridge and were expecting to give tickets back to the driver and get refund, which I think would be appropriate in a situation like that. But the drived refused to refund, he said that we had to listen to the announcement near the bridge which said that due to big queue the buses will wait for all the passengers. We were standing in the end of the queue and didnt hear the announcement. So we just lost our 16 euros. I dont see the reasons why the driver didnt refund. we have brought our tickets back to him, he could sell them to the next tour passengers. Also I thing that 1 hour stop in Belfast can easily be skipped. U can see nothing in Belfast during 1 hour. I think this time could be used more productively - for example to visit Dunluce castle. A photo stop only means that the bus stops quite far from the castle for 5 minutes and I couldnt even make good quality photos from that far. read more

This was a fabulous tour! We had Richard as the driver and he was great. He talked a bit about history and things we were seeong, but wasn't so talkative as to be annoying. He readily answered questions and it was clear that he loved the topic and the country as a whole. He was very clear to not be late or he would leave us (he said he left two people.the day before) so we were concerned bed be a little bit mean, but we had a gurl.on our tour that really needed to stop and use the restroom, and he kindly made an unscheduled stop. He was very nice about it, and he didnt have to be he told us what to expect at stops, preordered food at the little pub near the rope bridge to keep us on schedule and was just overall a great guide. I know he's nice to everyone because it's his job, but it really felt like we were friends that he was showing friends around. I would highly recommend this company and would definitely go o another tour with Richard! read more

We did the cliffs of moher day trip today and it was incredible. The bus was clean and the stops along the way were an awesome way to see different parts of Ireland. Our driver, Gavin was extremely charismatic, professional, and fun. Highly recommend this company and this particular trip. read more

I did a one day Giants Causeway tour and it was amazing! The driver was full of stories on the way down, really informative. The bus was lovely and cool and the wifi worked well the whole way down. The bus was also really clean which was nice to see. I met some really nice people from all around the world on the tour, and with the drivers help and party games at the various stops, we got very friendly with one another, even swopped addresses! The Giants Causeway was breathless, and the trip home after was also very informative without being overly! Thanks Paddywagon for a great day out, value for money and great fun! read more

Accompanied by my father and three sisters, I attempted to take the Cliffs of Moher tour from Limerick City on September 7, 2012. The bus was almost half an hour late picking us up from Arthur's Quay and then sat for another 20 minutes while the passengers took a bathroom break. At least I assume that's what was happening. The driver never bothered to explain. (Another passenger told us the bus was late because they had turned back earlier to pick up passengers who were late to their pick-up spot.) When we finally started the tour, the driver was reading all his comments from a script and obviously didn't have any personal knowledge of what he was talking about. We were barely on the road for 10-15 minutes when the driver received a call to return to Arthur's Quay for passengers who hadn't returned within the 20 minutes we sat there. The only reason we knew the bus was turning back was because we were seated behind the driver and overheard the call. Again, he never bothered to inform his busload of passengers. At that point, we knew we could not continue on the tour. We had to assume it would return late, ruining our evening plans, or it would be rushed, skippiing some planned stops to make up lost time. Neither scenario was acceptable to us. We were forced to leave the tour when it returned to Arthur's Quay. My sister e-mailed Paddywagon on the spot requesting a refund. I e-mailed upon my return to Chicago. After many weeks, she received a reply apologizing for the delay - due to technical difficulties - and promising to get back to her soon. She has never received any further communication from them. After 2 e-mails, I am still waiting for any type of response. I contacted Failte Ireland only to discover that Paddywagon Tours is not quality assured by them. Not surprising. I would definitely advise anyone NOT to make plans with Paddywagon Tours. read more

We took a day tour from Dublin to the Cliffs of Moher, stopping at a few other places along the way. Our bus was clean and comfortable and our bus driver friendly and knowledgeable. The only two complaints I had were that the Wifi was a joke. To even advertise that the bus has free wifi is not even accurate. No one could connect the entire day. The bus driver's response was that sometimes that happens and he couldn't do anything about it. There is a customer service number for the wifi posted in the bus, but no one wants to spend their day trip on the phone with a service rep trying to figure out connection issues. The second issue was that we picked up random people along the way - which isn't a bad thing except that people were super rude to them when they tried to find a seat. People were pretending seats were taken when they weren't so they could get a seat to themselves, etc. The bus driver didn't really address this and I think it was embarrassing to those that came on late and needed to find a seat. The bus driver could have/should have pointed out the empty seats he had observed during the day to those who needed one and not left them to their own devices. read more

My wife and I took a PaddyWagon Tour at the end of April 2014 and were charged twice for a Tour. We immediately alerted the company that we noticed we were overcharged and provided proof from our bank of the mistake.After 2 months of emails, PaddyWagon has not refunded us for the overcharge. They are claiming they refunded us right away but our account has not yet been credited and the bank is stating that there is not a refund that has been processed either. The bank suggested that they provide us with a tracking number or some proof of the refund transaction and weeks later, we still have not been given this information from Paddywagon. Someone at the office has been telling us that the manager is on holiday (a lot of time has passed) and we keep being put off. We asked when the manager will be returning since 60 days later and this still isn't resolved and they won't return our messages now. I am angry at the lack of answers and motivation to help us. The only answer is "we definitely see that we refunded you." The bank clearly isn't lying so there must have been a mistake on Paddywagon's end. We have asked to confirm what account number was refunded etc, knowing that there may have been a slight error on their end. We believe that they have been given proper time to help sort this and putting us off and providing zero proof of the refund transaction, as the bank requested weeks ago, proves that they don't care to resolve this. I am not sure if this is a scam and they do this often but I HIGHLY suggest not booking with them unless you want to be charged double for the same service and then repeatedly told the manager is out of town, with no other solution or help. DON'T USE THEIR SERVICES! read more

We had an absolutely wonderful experience. We went to see the Cliffs of Moher and had Aiden as a bus driver. Aiden did a fantastic job of giving is the history of Ireland as well as other information along the way. He was courteous and funny and wanted to make sure everyone was having a good time. I have nothing negative to say about this company. For the below comments that are negative in nature you seem to just be unhappy in life and nothing can make you happy. Your choice of poor planning is your fault and your fault only. It doesn't mean you give a negative review. The next time the negative commenters go on a trip maybe you should research a little more about what the trip entails and make an educated decision from there. Also, Irish people are very sarcastic, it doesn't mean they are being rude, learn to take a joke and lighten up a bit. The same people commenting below negatively are the ones talking on the phone during the tour while Aiden was speaking. Also the same type of people who are given a time to be back and are late every stop. We have nothing but amazing things to take from our day with Paddywagon and Aiden especially. Not surprised at the comments below with some people you come across these days though, rude and selfish. We thought we'd say something for the negative reviews understanding now that you have to be a real douche to comment on that fashion. Keep it up Paddywagon. We really enjoyed ourselves! read more

Two stars only because the guides are great but their management stinks. They dont plan for what is in the brochure. Many vehicles are on the fritz. We didnt stop where we were supposed to. We paid a lot to go to Galway and ARan islands and never went to Galway and oly the small Aran ( with nothing to do not even shop)..They were not nice when I asked for a partial refund after paying for three tours with my son..ignored me and wouldnt respond. They responded to the tourism board by saying they always have a right to change a trip after it leaves ( where the heck did it say that they can change their mind??) Then they lied to the tourism board and said that the guide said this was the best trip ever....LIAR..the guide even said he had never seen it so bad. I was very disappointed with them. Use Irish Day tours. We loved their busses and go figure it was a company begun by a disgruntled Paddy wagon employee who wanted to actually get this touring thing right!!! Dublin is a wonderful city...stayed there ten days so go there and have fun...just dont book with Paddywagon read more

First of all, I read many reviews about this one and it seemed hit or miss, depending on what you were doing. My girlfriend and I attempted the 2-day Cork, Blarney and Cliffs of Moher overnight tour. Day 1 was great, our driver was Val (I think). A small group made for a more intimate setting, made up of all ages, but all Americans (lucky?). He was very entertaining, knew a number of random facts, and was able to apply personal experiences to pieces of history. Hope you get this guy and tip him cause he's worth it. He dropped us in Cork for our stay at the Kinlay House hostel for the night. This place was certainly a true hostel (I had never been before). It was very clean and ready for us. I had an experience in their TV room with other foreign kids which was VERY educational. The second day was a different bus and the Cliffs of Moher, two words, FREAKING GORGEOUS. Even in heavy rain, it was a blast and came out with some incredible pictures. We switched buses again, and managed to head back to Dublin. This was the best experience of our tour through Ireland and Northern Ireland. The shuffling of buses was weird, but I think with a 3-day-er you get the same bus and group the whole time. But who knows, go with an open mind and heart and you'll have a blast! read more