Outstanding from A to Z. If you know, then you know how tough it can be to get the right pair of…read morecross-country skis; so easy to get it wrong; so tricky to get it right. A couple of years ago I bought Rossignol X-ium "skin-skis" from Northbound, after a lot of discussion and a "test drive" to be sure 203cm was the answer and these specific skis were the key. Used these skis to finish ski marathons in Austria, Switzerland, Iceland, Estonia, Finland and Argentina...... Great staff; professionally-knowledgeable and expert tuners. Highly recommended.

Came in thinking about buying my first cross country skil package. Having never even been on cross…read morecountry skis, the people here were able to answer all of my questions, discuss recommended options, and guide me to the best fit. After receiving package and end of year discounts, I went ahead and purchased a Fischer ski package, and couldn't be happier. They put on the bindings, showed me a few things, and I even got out skiing that afternoon. Thanks for everything!

LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

Very friendly, helpful and accommodating. I came with 2 little dogs and they hooked me up with a…read morecruiser and trailer. Had an amazing day

Amazing customer service!!! They have great selections of bikes and accessories. They fixed my bike…read morevery quickly and now it is better than ever!

I was on vacation in Boyne and had a 100 mile Ironman training ride to do but had a major issue…read morewith my bike. I called North Country Cycle 20 minutes before they closed on a Saturday evening and they told me to bring the bike in. I arrived after closing hours, they let me bring the bike in, and promised to work on it Sunday morning so I could complete my ride. Instead, the owner stayed late, fixed the problem, and called me to come get the bike before I even made it back home that evening. On top of that, he charged me a minimal repair fee when I was prepared to pay five times that much for the effort! One simply does not find this kind of service nowadays - they are the best!!!

Would give this a 0 star if possible. We had made a reservation for bike rental, but when we got…read morethere we had found that they had given the bikes we rented away. I then stood there losing brain cells trying to listen to the worker come up with a good reason for why they gave them away. Don't bother making a reservation because they won't honor them!

Great spot for a tune up this spring. Always reliable, quality parts and personal service at a…read morefair price. Get out on those fabulous area trails this year!

As a local "Senior Citizen" I am both happy & proud to highly recommend "Latitude 45". The essence…read moreof their excellent service is so genuinely humanitarian it makes me want to cry with tears of joy. This business is so "people-centered" the City of Petoskey and Emmet County should give it some kind of "Honor & Reward" so that its customers can gather together to revel in such a well deserved accolade and form of appropriate recognition.

Terrible bike knowledge. I called ahead before I drove 35 minutes to pick up a kickstand from this…read morebike shop, which ultimately did not fit.. staff are friendly however confused about Customer Service and about how to repair bikes. DO use this shop go to high gear sports.

Came to kayak the Crystal River…read more We rented a tandem kayak and a single sit on top kayak. It was roughly 109. They do military discount so it was cheaper to come in store than book online. It was very easy coming in and renting. Minimal paperwork and then you go wait for the van to take you to the start. The van was a 5-8 min ride to the start of the river. You go in the van with the other groups who are going. Heads up there is poison ivy where they park the van. But they tell you where and to avoid it. All the staff were very good at telling us things we needed to do and look for on our trip. But incase you got curious little ones, maybe keep them close til they get on the kayak to avoid any poison ivy. We started at 1040 and ended at 1310. So roughly 2.5 hours it took us. They do let 12 and up rent their own kayak I believe or it's 13 and up. I'm glad we did a tandem kayak for my 12 year old daughter. She would have got her self stuck alot with the trees in the river haha. If your child isn't experienced in kayaking I'd do a tandem so you can help them navigate around the trees. There's a lot of fallen trees in the river. But nothing you can't navigate around. I won't lie I did get stuck twice haha. We brought a cooler and a dry bag and they fit on my kayak. It was very fun. We had great weather it was a little cloudy but we preferred that then get beat down with the sun for 2.5 hours. We would definitely come back again!

Sooo..where to begin. I'm really disappointed that this adventure didn't work out. Off the bat, we…read morewere late getting started and checked in. There were several things that caused this (a huge group in front of us, our kayaks being taken by someone else, more kayaks being shuttled over), but that wasn't the issue. I've kayaked before and have some experience here. The river is not for beginners. I was looking forward to something relaxing, not too technical, but that's not what I got. I had to paddle and maneuver constantly. About 1/2-3/4 of the river is covered in downed trees and logs. The staff say that this makes the river "interactive" and that this is out of their hands. At some points, it felt ridiculous. It got extremely narrow, and when we'd try and navigate around obstacles, the water was so low we'd get stuck on the sandy bottom. A sign at the beginning referenced that the water was at the "middle" level. I can't imagine how it'd be if the water were any lower. We're taking less than a foot in some places. The other person I went with flipped her kayak twice due to debris. Additionally, we saw several people flip and get stranded, especially when using the tandem kayaks. The water is just too low in A LOT of the river. Four people we just happened to bump into just stood up and dragged their kayak since it was easier at certain points. There should also be information about the kayaks utilized. Specs would be helpful. I think beginners wouldn't know what some of the specs mean in some cases, but at least include a weight limit, type, how heavy it is, etc. If you have kids, in my opinion, it's unlikely that they'd be able to move their kayak alone. We also came across locals (at least it seemed like it) who were kayaking and floating the opposite way. This led to more challenges with navigating and more flipping. The portages are also hard to navigate. There are three, which require people to exit, drag their kayak across a path or road, and then reenter. These portages were hard to use, especially while carrying gear and kayaks. One in particular was across a road, which seemed unsafe. There are no staff posted at these sites to assist if needed. The river was gorgeous. The trees, wildlife, views...I loved that part. I wish more information were provided WITH an accurate description given so I could make a proper informed decision about what I was paying for.

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very…read morefriendly.

Rented bikes from here to follow the wine trail, and have to say the service and coordination was…read moreexcellent. The bikes also worked like a charm. They mapped out several spots for us to stop at, and worked with us to figure out exactly when and where they could deliver our prepared lunch. You don't have to book the wineries - they do it for you and give you a schedule. Even at the end, when had a few wines to drink and werent sure we would make it back - they made sure to tell us when and where to meet them so they could pick us up! One of the most scenic bike tours!

Best bike shop in the state. Every bike ship is cool because bikes are cool. From a young age that…read moreis ingrained into who we are. A great bike shop isn't just about who has the coolest brands. However to some it might be so look no further, they carry Scott; tip of the spear in MountainBike technology. A great bike shop isn't about who has the best deal. If it were these guys would still be the best. A great bike shop is all about who provides the best service. When things don't run smoothly is where you see what a bike shop is all about. The shop's willingness to accommodate the customer is what separates the good from the bad. Steve at City Bike Shop went so far out of his way to assure that my bike buying experience was the best that I don't have room here to mention it all. The success of my family's Iceman weekend rested squarely in Steve's hands and he delivered (literally) on all counts. He even went as far as letting me borrow his personal Thule rack because I had an old one that shouldn't be used for a carbon frame. This is a company that can be trusted not to let you down when it becomes critical that things be done right. Hats off to Steve! You are a true champion.

We had a great experience buying our son his bike at The City Bike Shop! Everyone was so nice and…read morevery patient as we tried to find exactly the right bike. Our son outgrew his bike and needed a new one. The staff really helped us find the right fit for him and the right fit for our pocketbook! Thank you so much our son loves his new bike!