My son sold something to this shop that he did not have permission to sell. Luckily, the owner contacted me and is trying to help us track down the item. I'm super impressed by the professionalism and integrity shown. read more

After years of not being able to wear my ring due to weight gain and what I thought was rhodium rubbing off, I was advised to have my engagement ring tested for anything out of the ordinary. As you can imagine, I was already suffering from anxiety about what could be happening to my engagement ring. Ron at Pacific Precious Metals opened the door at 10am and immediately saw that I needed answers. James, if you're reading this, Ron was awesome. He put my mind at ease and explained several possible scenarios to me. The BEST customer service I've had in a really, really long time. I did not know what to expect when I got there or how the process went. It really was pretty swift, and I believe I was in and out in less than 20 minutes. Ron, THANK YOU so much! It was such a pleasure working with you. I wish you all the best. read more

Came here to get my bracelet evaluated today and had a great experience! Owner was very nice and the process was super quick and smooth. Thank you so much! read more

I got a postcard from a "roadshow" advertising they would be in town and buy my gold & silver. Not feeling comfortable that it was a legit company who would pay a fair price, I instead went to Pacific Precious Metals with my broken gold chains & jewelry I wasn't ever going to wear again. Ron was really nice, incredibly transparent with the process, tested everything to verify the gold content and we left with cash in hand, feeling glad we went to our local business. Highly recommend! read more

I had 2x silver ingots to sell, and not having done this before, wasn't all that confident. Sat down with James, and not only did I learn a lot about the silver market, but I learned a good deal about the specific smelter of my bars. Walked out completely satisfied with the transaction, but (more importantly) with just how much I enjoyed learning about something new. read more

We went to visit the Pacific Precious Metals store in Sausalito, CA on the recent Saurday (2-14-2026) and were humiliated by the Chinese salesman speaking Mandarin, who was working alone at that time and had treated us really as like we were so stupid, not knowing anything about a fake or a real Chinese silver bar. We will not visit the store anymore. In fact we did visit the store before and were very pleasant being weclome as a customer. read more

Sold gold coins today. Was treated professionally and given a good price for all pieces.

This business is 100% reputable. I've dealt with them twice and the amount of information they know is astonishing! They are also extremely polite and take their time, no rushing. The second time I went in there to do business they had a check for over $ 700 dollars for me, I asked why. Reason they forgot to include it in our first meeting as part of the sale of $20,000. Now how many businesses do you know that would just pocket the money and never tell. I wasn't aware they owed me. Well they delivered a check to me, such honesty. Come on people how could you not do business with such a reputable group. Again, do let me say they know their coins and jewelry with great professionalism. Sometimes I use another name here just to be safe on social sites not sure if I did use that name here guys but this is andrea D. Coins and my mother's jewelry inheritance Walnut Creek read more

I walked in this morning and waited for a few people in front of me. When it was my turn, I asked the gentleman if he can test my 24k gold cuban with an XRF gun. He gladly agreed to do so and answered small gold questions I had. I think he's awesome for that. And the Asian gold I spent my left arm on was verified 9999 on the screen allowing me to sleep at night! Thank you, Pacific Precious Metals. read more

Pacific Precious Metals is fantastic!! They are very professional and easy to do business with. I highly recommend Pacific Precious Metals for your Precious Metal investing needs! read more

We have sold silver and gold coins four times over the last few years and we have found Pacific Precious Metals to be very competitive on their valuations compared to other local jewelers and coin dealers. We also found the staff to be very pleasant and professional during our visits. read more

Very knowledge and thoroughly explains process of how prices are determined. Very fair price

I met with James last week to sell a gold coin and some miscellaneous jewelry. He was very helpful and thorough in assessing the value of each piece. I appreciate the time and precision he brought to the process. I was very pleased with the price paid as well as the information he provided on the jewelry that I decided not to sell. I would definitely recommend Pacific Precious Metals. read more

I called multiple shops around the area in regards to buying and selling silver just to get a feel of what premiums shops are buying and selling from spot. The first thing that caught my attention was that the Pacific Precious Metals team was very kind and courteous while answering all my questions on the phone. Second, they quoted me very competitive rates that are both very fair and close to spot compared to many of the local shops are asking. At the time, I wasn't able to visit the store until just last week when Silver prices went up a little. There, I met with Preston, the shop manager, who was very welcoming and knowledgeable. We chatted a bit and offered me a great price for my tube of silver rounds and a handful of 90 and 40 percenters. I also had a piece of silverware that I wanted to check, and he helped by checking the percentage of silver with the laser gun. What's also great is that the storefront is about 20 feet away from the Broadway Plaza garage that offers free parking for the first hour. Overall, I had a great experience. Customer service is second to none, shop is clean and organized, location and parking is great, and most of all, the prices make it worth doing repeat business. Highly recommend! 5/5 read more

James is the best. This is the second time I've work with him. He provides honest pricing and great customer service. He is a wealth of knowledge on many subjects but especially astute with matters of coins and precious metals. I've worked with other dealers in the past and haven't found any that compare. read more

I went to Pacific Precious Metals located at 1330 N Broadway, Walnut Creek, CA this morning. I was welcomed by a man who was very knowledgeable and professional. I look forward to going there again when I have I have coins to sell. read more

Best prices of anyone to sell precious metals, very informative and top of the line equipment to verify. I was extremely impressed and satisfied. read more

I came here asking questions, making a sale, and coming back as a customer. Again. Preston is so knowledgeable and fair with his prices that I sold him some inventory. I have been to other gold shops, but the way I was treated here. Pacific Precious Metals has my business and attention now. Thank you Preston read more

Pacific Precious Metals - Preston and I after making a deal and telling stories. - Investing Near Me - Walnut Creek, California

Fantastic people to work with! Didn't feel rushed. Great experience overall. If you have any precious metals or silver, they are worth a look. Better pricing selling or buying than other places in the area. read more

Preston gave me the best possible prices, I buy here often and the prices are competitive with the other gold shops a little above the daily spot price. read more

Pacific Precious Metals - Maple Leafs - Investing Near Me - Walnut Creek, California

I had a few pieces of unwanted jewelry that were just lying around and after looking into places that had knowledgable staffing and a convenient location I found Pacific Precious Metals. The location was very nice when I got there I was hoping that Preston would be there since I had viewed his Youtube channels which I also thought was engaging. James however was the representative for Pacific Precious Metals he was very courteous and had a very pleasant disposition, I was impressed by how patient he was with another customer and how that well transaction was handled. The value given for the unwanted pieces was fair the offer was as close to a refiners price that is economically advantageous to both the buyer and seller. I would suggest to anyone looking to sell unwanted gold to do thorough research of your items or even to call ahead of time. They are very knowledgeable regarding commodities, thanks again to James for great customer service it was truly a good experience. read more

Stopped by today and Preston was exceptional! The service was first class ! The selection of precious metals was very abundant ! Preston offered incredible value for the products and service I wanted . I would recommend him highly for your precious metals investments and diversification. Value Extraordinare ! read more

Great service, fast and clear on their pricing and product. They will explain the cost of the product and what they earn and they keep up to date market rates. read more

They wanted to give me a post dated check for two weeks but I give then my gold coin today... place is a joke

I took an assortment of silver and gold coins that I inherited, plus a jumble of old gold jewelry that required major repairs to Pacific Precious Metals in Walnut Creek. The store manager, Preston, was very kind, patient and easy-going with me as he evaluated my items and calculated their scrap value. I'm pretty ignorant about collectible coins but Preston gave me the straight scoop about which mint marks and years made certain coins more valuable. Preston offered me a very fair price and I walked away with almost $6,000 for items that otherwise would have collected dust in a drawer somewhere. I feel like Pacific Precious Metals is a very trustworthy business located in a safe downtown office space. It was a great transaction, and I wouldn't hesitate to go back again. Highly recommend! read more

Very helpful...informative...patient to explain and answer all questions being new to buying precious metals...never felt or pressured into buying anything...thanks very much preston!!! HIGHLY RECOMMEND read more

We live in SF but were referred by Mike (at their Sausalito site) because we have a number of coins with numismatic value and their staff member at the Walnut Creek branch, Preston, has that expertise. Our time with Preston today exceeded our already high expectations based upon a brief phone conversation with him yesterday. He warmly welcomed my daughter and me and over the course of several hours he deliberately assessed our coin and jewelry metal assets all the while explaining methods and sharing tips and stories that made our transaction trustworthy, meaningful and profitable. Thanks to their extraordinarily high quality customer service we already look forward to our next visit. read more

Great customer service, very knowledgeable & answered all my questions! Went back a few days later!

Check out their website. They show the selling and buyback prices so you know what you're paying. I've purchased some gold from them and enjoyed dealing with both Preston and TJ. There's no pressure and they willingly answer questions. Free 1 hour parking in the adjacent garage. read more

I have been purchasing at PPM for the past 5 years. I found their price is reasonable, somewhere about $94 - $100 over spot price. Before that, I always went to San Jose jewelry stores and paid at least $200 over spot price. Moreover, PPM is great and provides good customer service. Their sale associates are professional and very helpful. Highly recommending this place. If you are in Oakland or Contra costa, they just opened a new location in Walnut Creek. Go there and ask for Preston. Binh C read more

What a great experience! Working with Preston at Pacific Precious Metals exceeded all expectations. Will definitely be back. read more

Local area to buy bullion. Very appreciative to get educated and not pushed to purchase