We booked the session Long before our trip and I was not sure about it because we had our grandchildren with us that were not excited about it. It turn to be a nice experience and we are delighted with the photos. I had an issues later on and the customer service I received was excellent. read more

We had a perfect experience with Pacific Dream Photography at the Mauna Kea Beach Hotel, beginning to end! We did have to reschedule due to weather and our photographer Cynthia wanted to be sure we were totally pleased - could not have been easier to adjust for the showers - she was very sweet to research and let us know a better time. Cynthia had very creative ideas and brought out the best in our party of four (mom, dad, two girls in their 20s) and she got great results We just viewed our proofs with Mahea who was so patient as we all gave our input. She saw a lot of things that we would not have caught and gave great advice. We could not recommend Pacific Dream more highly!!! Thank you, ladies, for a perfect experience. read more

I worked with Israel at the Fairmont Orchid to orchestrate a surprise proposal photoshoot masked as an ordinary session. The entire process from booking, to planning, and finally executing was so smooth. I was very appreciative of their accommodations to book over 4 months ahead of time and their secrecy to ensure the proposal was a surprise. On the day of the shoot, Israel discreetly informed me of the plan for the photos and how to progress into the engagement. Israel's talent with photography should not be understated. He has a keen eye for framing, using the environment to amplify his subjects, and profound creativity in shot composition to capture memories in the most authentic way. My fiancé and I are extremely grateful for his professionalism, skill, and warm attitude that made us comfortable the entire time. I would STRONGLY recommend working with Pacific Dream Photography in any way that fits your photography needs, but, particularly with Israel who captured our important day better than I imagined. read more

On Kauai with our three young children, who proved to be quite uncooperative during our session. My husband and I found ourselves feeling quite exhausted by the experience that I shouldn't have booked so late in the day with small children. However, when we received the photos from our session just 24 hours later, we were truly amazed. The images showcased us as the happiest and most beautiful family. Let me set the scene on the real image 2 exhausted parents side eyeing each other and their kids running around in the sand. We've lost complete control of them and are actually trying to control 3 children under the age of 5. They are losing their exhausted minds, while our photographer made miracles happen, capturing the essence of our time on the island. The photographer worked wonders, and it was evident that she dedicated hours to editing our photos. We left the beach that day feeling the onlookers rethinking any thoughts of having children but in contrast, our family appeared in the photos as if we were living our best day on the island, radiating joy and warmth. Going in know it's not cheap. Put it in your budget because it's something that you will have FOREVER. Remember that they are very good at what they do. In my case I checked around and it's just a little less than most but better quality and EXCELLENT customer service. Went in just wanting one family photo and I bought all of them on the thumb drive. The pictures were not taken recently but I still have them and I'm going again to have them taken so I'll update again. The reviews are still good so I wanted to add. Still no buyers remorse. Still get compliments on their photos. read more

Pacific Dream Photography - Poipu Beach - Event Photography Near Me - Waimea, Hawaii

Thrilled with the outcome of our family photos - the scenery and lighting was great. Kim was friendly, warm and wonderful to work with. We can't wait to share our photos and display them in our home. read more

Great experience! Photos turned out great. Very polite & professional photographer. Quick response.

I contacted PDP to do a photoshoot while staying at the Fairmont Orchid and used the occasion to also propose to my girlfriend (now fiancee)! Both our photographer, Cynthia, and our point of contact for reviewing photos, Kimberly, were true experts and a pleasure to work with for this special occasion. Although the pictures are a bit pricey, they were definitely worth it for the high quality of images received for download. read more

Stayed at the Fairmont on the Big Island in August & had a family photo shoot because these guys had an office there. I paid a few weeks ago to have 5 pics touched up & have had no response to calls or emails. Photos were good but the customer service is terrible as far as following up with any problems or touch-ups. read more

Our photographer was Kimberly and not only is she so talented at photography but she is so kind and personable. She has great customer service skills and she's just the best ever! 5/5 recommend getting photos here especially with Kimberly! read more

We received a complementary photo shoot with our hotel stay during our babymoon and thought it would be a fun thing to do. Our photographer Cynthia took some amazing photos, was really friendly and was great at communicating how she wanted us to pose. We did not feel rushed at all and she really took her time to get great shots. Kimberly in the sales office was very low pressure and put together a beautiful slideshow of the photos. We could not believe how well the photos turned out and purchased a package. The website made it really easy to review which photos we wanted. We are really looking forward to sharing the photos with our friends and family! read more

Kim took us on a sunset photo shoot for our engagement - she's professional, warm, and made us feel so comfortable. She made the night even more special, even brought a Lei for my fiancée. They prepare a nice slideshow of the photos by the next day, making it easy to pick which ones you want to keep. I would highly recommend having photos taken if you're staying at the Fairmont or if you're looking for a photographer in general. Thank you for a wonderful experience! read more

Pacific Dream Photography - Event Photography Near Me - Waimea, Hawaii

My fiancee and I were staying at the Fairmont Orchid and took advantage of the complimentary photo shoot session offered by Pacific Dream Photography to do engagement photos and we were pleased with our experience - everything from booking to the actual shoot to our final photos. Some of the photos weren't edited with the lighting I would have preferred, but there were more than enough quality photos to choose from that it was not a big deal. Would definitely recommend this service if you are looking for an easy way to capture some beautiful Hawaiian memories! read more

We had a great experience with Kimberly, the associate who booked our appointment, and showed us the completed photos and our photographer Romulo. Even though we only had one more day of our vacation, Kimberly was able to fit us in. Romulo was great at accommodating us and trying to grab our family portraits with a preoccupied 4 year old. We got some great photos our of our session. read more

Hubby and I decided to get our pictures taken while on vaca. For. The. First. Time. Neither of us are "picture people" so we weren't sure what to expect (both of us in our early 50's). From the booking through to the photo album, Pacific Dream made the experience easy, and comfortable. We left with great pictures and lasting memories. A must do! read more

We had PDP do photos for our proposal. They turned out great and we are so happy we have something to show our families. We are notorious for never taking pictures. read more

Great photographer and beautiful pictures! Easy to schedule and flexible with kids. Beautiful Mauna Kea location

I visited Hawaii for my first time in May. My travel agent knows that I love having photo shoots, so she advised me that my resort, the Fairmont Orchid, had a photography studio on site. Needless to say, I was elated and booked my session online. The registration process was quick and straightforward. I booked a 45 minute session and met with my photographer/creative director, Loryn Restivo. She was very energetic and embraced my vision for my shoot. I wanted to be a Polynesian king. We walked to a remote part of the beach, and the magic began. It was early in the morning, and the sun provided superb lighting. Loryn took hundreds of shots of me with the perfect natural backdrops, including the ocean, sand, rocks and greenery. She even took some fabulous candid shots, and it seemed as if her camera loved me. Although our session was 45 minutes, it felt like we were stuck in time because of the magic that was occurring. After the shoot, we went back to the studio to schedule my photo-viewing appointment. Two days later, I met with Myca Laufenberg, who was very friendly. The hardest part about this entire experience was trying to select which photos I loved best. There were hundreds of flawless pictures and I loved them all! My photo shoot with Pacific Dream Photography was the highlight of my trip to the Big Island. I highly recommend them, and I'm certain that if you choose them you won't be disappointed. Aloha! read more

Pacific Dream Photography - Event Photography Near Me - Waimea, Hawaii

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We have used Pacific Dream Photography at the Fairmont Orchid on the Big Island of Hawaii. They are truly exceptional. Their photographers took the time to get to know us, make our two children smile, and did a fantastic job editing the pictures. The best bonus was that they made a fantastic video for us to keep for our memories. We have done this in 2016 and 2019 and we will likely do it again when we visit the Orchid next. read more

We had a great experience during our photoshoot with Romulo this week. The photos were beautiful! Kimberly was very attentive and made the viewing process easy. I would recommend this company to friends and colleagues. read more

Great service. Easy to make an appointment. Kim was an amazing Photographer to work with.

During our stay at the Fairmont Orchid on Hawaii, we had a wonderful photo session with Pacific Dream Photography. On the day of our appointment, our original photographer was very sick. The office quickly booked us with an alternate photographer, Cynthia, who was wonderful to work with. We were a family group (senior Mom and two adult daughters) with no experience having professional photo taken. Cynthia put us at ease and gently choreographed us through the session. She was very creative in her choices of locations on the Fairmont Orchid property! We were able to view our photos the next morning and were just blown away by how beautiful they were. Kimberly showed us the pictures and helped us understand the purchase options. The whole process was easy and enjoyable. I highly recommend using Pacific Dream Photography when you visit Hawaii!! read more

This was our first vacation post-COVID and we were celebrating my nephew's 16th birthday. Lisa beautifully captured the love we were all feeling. This was hands-down the BEST vacation photo shoot I've ever experienced. From booking, to the fun we had on the shoot and to the photo selection process! Thanks so much Lisa! read more

We wanted to capture our 25th anniversary with the perfect pics! A huge thanks to the team at Pacific Dream photography, Romulo and Kimberly. We will cherish these for a lifetime. read more

The photos from Cynthia at Pacific Dream Photography during our trip this week to Mauna Kea Resort are honestly my favorite memory of our vacation! She did an AMAZING job! It is not easy to get my young son to cooperate, and she not only managed to hold his attention, but she got the best pictures of us that I've ever had taken. I love them all and got tears in my eyes when she showed us the video clip. I really hope to get the rest of my family back soon for another vacation so she can take more photos of all of us. She was truly a pleasure to work with and I just can't believe how much I love the photos!!! read more

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I don't typically get professional pictures taken, but our recent trip to Hawaii was really special - my seven month old son's first vacation, with both my husband's and my immediate families. It was the first and potentially the last time all four grandparents would be able to vacation together. A session with Pacific Dream was included with the resort fee at the Fairmont Orchid, so I figured we might as well take some pictures and if they looked terrible we wouldn't have to buy any. However, they came out much better than I expected, and between my mother in law, my mother, sister, and I, we ended up getting a larger package than I had initially intended. I was very impressed with the efficiency and quality of the pictures. We were only at the resort for five full days, but they still managed to get them edited and prepared for us in just two days. We will always be able to look back on these pictures and remember the amazing family trip. read more

Great experience with Pacific Dream. We were staying at the Fairmont Orchid and and decided to get pictures last minute. They were extremely accommodating and were able to get another photographer (Lisa) as the one we had talked with already had a shoot. Lisa was very friendly and took some wonderful pictures, we had a difficult time picking our favorites. Highly recommend! read more

Pacific Dream Photography - Event Photography Near Me - Waimea, Hawaii

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Pacific Dream Photography is absolutely amazing and Romulo is incredibly talented . He photographed my family while we were in Hawaii, and I am beyond pleased with how they turned out. It was a wonderful experience, and I highly recommend! read more

A MUST DO while at the Orchid Fairmont!! My husband and I are not what you would call... naturally photogenic, in that we feel super awkward in front of the camera. But Kay was an absolute magician and got the most incredible, authentically happy shots of us on our honeymoon! Not only did she take a very last-minute booking, but the resulting photos were absolutely stunning! [Legit better than our engagement photos.] Lisa helped us through the selection process and was enormously patient and kind - the two together are just a dream team with whom to work and we are forever grateful for the beautiful memories they captured for us! 10/10 would recommend and use again!!! read more

We were absolutely blown away by Lisa from Pacific Dream Photography. Stunning photos, little videos, fun outtakes of our large group of 24! We were so happy with the pictures, that we couldn't leave any behind. All the stars! read more

Pacific Dream Photography - Multi-generational photo shoot! - Event Photography Near Me - Waimea, Hawaii

We had such a wonderful experience with Kay and Pacific Dream Photography. I highly recommend to anyone visiting the Big Island. We found this studio as it was attached to the Fairmont Orchid. A complimentary photo session was included and we were able to view the photos the next day, with no pressure to purchase. We were blown away by the quality of how Kay captured the moments of this trip and a special time for our family. We were able to get scheduled pretty last minute during the trip and Kay was super responsive! I absolutely treasure our photos and so glad we had them done. read more

Rui... why haven't you called or emailed us back? I'm appalled that you did not inform the photographer of our anniversary photo shoot cancellation and I had to apologize to them on your behalf. We had a simple request, text or call when you had a confirmation from the photographer, but somehow this was not possible. We left you a message and emailed to cancel after waiting 4hrs for your reply. Why is the responsibility to communicate with your customers? It is a two way street my friend.. After our cancellation, why didn't you notify the photographer? This poor woman does not deserve to be treated like this, let alone our experience. I can only imagine what would have happened if we went through with this and had to work with you on the editing and package selection. Also, helpful tip for the future.. do not lie to a guest, it's unprofessional and unacceptable. If you didn't have our accurate phone # how would the photographer be able to reach us on the first try? read more

Pacific Dream Photography - Very few vacationers will be checking email after leaving you with our phone number and specifically request a call update.. - Event Photography Near Me - Waimea, Hawaii

My family and I stayed at the Fairmont Orchid during the second week of June and had a photoshoot on the property. Samantha was our photographer, and she was/is amazing! We had such a good time. She is so easy and fun to be around, and she was patient with us even when we were being a little too goofy. She moved us around to quite a few locations, which varied our choices for photos which was great. The photos are amazing! I wish we had taken more photos within the foliage around the property, because the colors that developed in the final images were incredible (we took our photos around sunset). If someone told me they wanted professional pictures, I would just send them to Waimea, HI just to have an hour with Samantha. Looking at the photos we got from her make me forget that I live in Illinois. read more

My family and I had the pleasure of staying at the Fairmont orchid and every part of this resort from start to finish was amazing. We had a unique opportunity to travel with three generations and before we even arrived, I contacted Pacific Dream Photography, located at the resort, to set up a free photo session with Loryn, the Creative Director and photographer. Loryn was a pleasure to work with - not minding a schedule change or two ;) and she was able to fulfill our request to take amazing photographs of all parts of our family. We met, on her recommendation, in the morning for sunrise pictures and we could see right away the lighting and the setting was perfect for our memories. Once we met to review the photos it was difficult to choose just a handful, as all of them turned out terrific! I highly recommend the Fairmont Orchid Resort and when you go, be sure to book a session with Pacific Dream Photography! Your future self and family will thank you. read more

I highly recommend Pacific Dream Photography to anyone traveling to Big Island. We had a lot of fun during the photo session and were happy with the photos--we had a hard timing selecting our favorite ones. We interfaced with multiple people in the office and everyone was prompt and nice. read more

We couldn't be happier with our experience with Pacific Dream Photography. We booked our session on a whim at the end of a 3-month around-the-world trip as a memoir of our family experience and have pictures that our priceless of our toddler on this once-in-a-lifetime adventure. The pictures were better than we could have dreamed and we couldn't resist purchasing more framers than we had planned or expected. We couldn't more highly recommend! read more

Pacific Dreams Photography was amazing and allowed us to have an amazing photo session with our family. These are memories we will cherish forever. Thank you so much for your patience and the beautiful photos. read more

We get a lot of pictures done (approximately twice a year) and this was one of the best end to end experience. We scheduled a last minute shoot the day we were leaving and Loryn Restivo did an incredible of capturing absolute magic in 30mins while making it super fun for our tiny ones. Highly recommend seeking her out for a shoot. She is so easygoing and relaxed and captures incredible moments. Will definitely plan another shoot with her soon. read more

Had the most positive experience with Loryn from Pacific dream photography at fairmont orchid. We had a toddler with us and anyone with a baby knows how difficult family photos can be, especially one where all family members are authentically smiling bit Loryn somehow made it happen! She had bubbles and offered great suggestions and we ended up just laughing tons and best part we had beautiful shots for us to remember our trip to last a lifetime. Thank you Loryn!! read more

We stayed at the Fairmont on the big island in May and thought it would be a great idea to have pictures of the trip since it was a first vacation for our son. WE ARE SO GLAD WE DID! We did a smaller shoot because our son is young and we thought we would only want to buy one portrait. Well, of course this is not how it ended. We ended up with so many images we loved in the 15-20 minute shoot that we walked away with many more photos. The photos will now be displayed in our home for years to come! Thank you Pacific Dream Photography! They were helpful in determining best part of the day to shoot for us, timing and had great customer service. We took the pictures and went in the next morning to view/choose. Great experience! Honestly, I have done many photos and their images are great for the price/time commitment. read more

I always love booking professional photo shoots when we go on vacation but I normally just hire a photographer off of Yelp reviews or Instagram. This time I decided to try the Fairmont Orchid's "in-house" photographers, and I was so glad I did! It was so convenient to not have to leave the property, and the quality of the photos was fantastic! Micah was patient and sweet, and created an amazing photo gallery I will cherish forever. Definitely made the right choice with this one. Go ahead and book your session NOW- you won't be disappointed! read more