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    Pacheco Team

    5.0 (9 reviews)
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    Angel & Patty's Office - At the game when they said she was sick.

    Angel & Patty's Office

    (67 reviews)

    Angel & Patty are amazing to work with. The lady that answers the phone, her name is Lillie! Love…read moreher! So pleasant and helpful. You won't be disappointed!

    Communication was extremely poor. We reached out for assistance with finding a property and were…read moretold that Patty was sick and unable to help us. Shortly after, we saw on Instagram that both Patty and Angel were attending a Rams game, which made the explanation feel dishonest. Patty had committed to helping us look for property, but instead of being upfront, she avoided the situation by claiming to be ill. That lack of transparency was disappointing and unprofessional. Additionally, Angel came across as arrogant, stating that their "reputation precedes them" and implying that we could have gotten what we wanted if we had used their services differently. That attitude was off-putting and unnecessary. Overall, the experience showed a lack of honesty, professionalism, and respect. If you are not viewed as a high-value client, expect poor communication and dismissive treatment. This was not the level of service we expected or deserved. Everyone knows who you are but you're not telling the truth and lying to your client about being sick who does that? Sounds like you take on more then you can handle or do the minimal to make your commission. You don't care about the people sadly. The karma statement was in very poor taste. Just mad because I made you aware and fired you. Full conversation, no disrespect on my part. Got caught lying, didn't do your job. To speak about my family and husband was terrible and the karma statement was hateful. Very bad customer experience. All about the money!

    Rick Gonzalez - Realtor - Lets get is sold!!

    Rick Gonzalez - Realtor

    (11 reviews)

    We interviewed several real estate agents and Rick was by far the best one when it came to…read moreprofessionalism, thoroughness and industry knowledge. My husband and I really did our research and were so happy to have chosen Rick. He was very patient with us and showed nothing but kindness to our family. He is currently closing on a home for my brother too. We enjoyed working with him so much that we recommended him to family and friends. He is basically family now! Thank you Rick for making our home a reality.

    Rick came through clutch for my family and me. After starting our home search with a different…read morerealtor, we soon learned the hard lesson that experience is what matters. In less than a month, we had seen more than 30 homes in less than 20 days with some offers. My wife and I were picky, and the more homes we saw, the easier it became for Rick to know what was important to us. Once we got an offer accepted, it was easy sailing through his communication with us, the selling realtor, and our lender. We are one happy family!!! We could not be thankful for Rick's eagerness, vast knowledge in real estate, and his overall goal to have us in a home asap. Thanks Rick! PS: I referred him to a good friend having struggles with his initial realtor, and guess what!? Rick was able to find them a home! YOU WANT SOMEONE WITH PASSION?! YES? YOU WANT YOUR HOME ASAP? YES... Then what are you waiting for? CALL RICK now, today, asap!

    Matt Ponce - Whittier Realtor

    Matt Ponce - Whittier Realtor

    (5 reviews)

    Matt recently sold my historic home in Whittier. I can't say enough about Matt's honestly and…read moreintegrity in all his dealings. He listened to my concerns and always took the time to explain everything to my satisfaction! Amazing and trustworthy agent! Thank you Matt from the bottom of my heart for your professionalism and kindness throughout the home selling process!!!

    As a first time home buyer, purchasing a home was a scary process that I did not fully understand…read more I originally "hired" a friend of a friend as my agent and it was an AWFUL experience. This realtor was more concerned about completing a transaction rather than identifying my unique needs in purchasing a home. I was referred to Matt Ponce as he has done wonders for family and friends. I first called Matt over a year ago in my search for a home in West LA. Matt was completely honest with me in stating that he did not know West LA as thoroughly as a realtor who specialized in that area but still stayed on the phone with me for OVER AN HOUR on simple advice that he would give a son. I ALWAYS remembered this helpful conversation and knew who to call when searching for a home in the Whittier and surrounding area. Sure enough, Matt was more than willing to spend a great deal of time with me on my search for that unique home. We looked at several homes before finally finding the PERFECT fit that Matt knew would be best for me due to our lengthy conversations. I was very LUCKY to get the property as it had several offers on the table and I was offering a FHA loan. In all honesty, Matt Ponce is the reason I was able to get my offer in the door and eventually close on this property. Any other realtor would have given up or encouraged me to save more money for a traditional loan. I cant thank Matt enough on the closing of my First Property in December of 2012 and cant wait to work with him again! Thanks for your support, time, and dedication to me during this time!

    Ray Fernandez - NextMove Real Estate

    Ray Fernandez - NextMove Real Estate

    (12 reviews)

    Needed a realtor to help me sell my home in La Habra. I googled realtors in La Habra and Ray…read moreFernandez was one of the names that came up. I checked out his website and got information about the homes he had recently sold. Most of the properties were in La Habra, Whittier, and La Habra Heights. I called him to ask a few questions and ended up setting up an appointment to meet and discuss the sale of my home. Long story short, house was shown on 3 days and accepted an offer $60k over asking price. The entire process was so smooth and stress free. Ray is truly a professional and confident realtor that I would highly recommend to anyone looking to buy or sell their property.

    Ray and his team were an absolute delight to work with. After living in our family home for 36…read moreyears, the real estate market along with what can be an incredibly exhausting and inordinate process presented itself as not only dynamic but seemingly complex. That's where Ray and his team came in. He not only helped us navigate the process of selling our home, but also purchasing another beautiful property, all within less than 2 month's time. Communication was always on point, where Ray and his team were consistently providing us with key updates along with explaining next steps and recommendations. He explained steps in a manner that was both comprehensive and digestible that really allowed us to make informed decisions. During negotiation, he was both fair and realistic, ensuring that we always felt comfortable with our asks as buyers, along with what we were willing to compromise as sellers. He and his team went above and beyond to make themselves available whenever we wanted to check out the new property during escrow along with providing resources for home improvements, inspections, landscaping etc. He helped us get a great deal on our home which we've now settled into and absolutely love. Ray is incredibly dedicated to his clients and his team and it shows. He and his team are honest and open, which made working with them easy and the process seamless. We would not hesitate to work with Ray and his team again along with recommend him to ALL friends and family.

    The Elizabeth Do Team - Keller Williams Realty

    The Elizabeth Do Team - Keller Williams Realty

    (625 reviews)

    Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

    Long story short: John's the man…read more Short story long? As with all first-time home buyers, the experience is overwhelming. From understanding your own finances to navigating the real estate market and endless terminology, it's easy to become paralyzed and lost in the storm. This is where John comes in; he is the lighthouse guiding you safely back to harbor. John has deep industry experience. He understands the market, what's out there, and exactly how the process works. Most importantly, he listens. He truly understands your situation and has your best interests at heart. John remembers your goals and what you said would make you happy, using that as a compass for every decision. At times when we couldn't find the right fit and I started to deviate, he would remind me of my original vision to ensure I didn't settle. I'm going to say it twice: he truly has your best interests at heart. I have a tendency to push my limits, and John wasn't afraid to step in and advise me when something might overburden my finances. He isn't just trying to close a deal and meet numbers; he cares about your future. He is incredibly patient. There was definitely a learning curve for me, but John understands that everyone learns differently. He took the time to rephrase complex concepts and provided examples to ensure I fully understood every step. He never made me feel "dumb" for asking questions; you can tell he genuinely cares through his tone and approach. John is also remarkably responsive. Whenever I found a listing with high potential and forwarded it to him late in the day, he would acknowledge and respond promptly. Even when I felt bad for reaching out late, he provided peace of mind by doing his homework immediately. We were often at the property the very next day. He acts fast and efficiently. Finally, he is solution-oriented. There were many times I thought a goal was out of reach, but he would do the research and return with a Plan A, B, and C. This gave me so much hope and reassurance throughout the process. The home search is a roller coaster of emotions, but John is there with you side-by-side from start to finish. You never feel alone, and you never feel doubt with John in your corner. "Looking back at where I started, I am forever grateful for John. He turned what felt like an impossible mountain to climb into a clear path forward. Through his hard work and dedication, I am a proud homeowner in a place I truly love, and I couldn't have done it without him." If you want more than just an agent--if you want an advocate--John is the one to call." Thank you for everything.

    Pacheco Team - realestateagents - Updated May 2026

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