Back in April we had our taxes done and asked for direct deposit. It's the end of August and we have not received our money yet. We have called every week..sometimes 2to 3 times per week, and always get an excuse. They NEVER called to tell us there was any problem, nor have they EVER returned any calls to us. It's like chasing a ghost. The IRS has no record of our taxes being filed at all. I'm about to report them to the state of NY tax department. We absolutely do not recommend them, unless of course you want ZERO customer service. read more