I am a chiropractor located in Erie, Pennsylvania. As my business has grown, I've needed a more efficient method of documentation. I had tossed around the idea of dictating notes for years. Several years back, I reached out to Managed Outsource Solutions for information about the dictation/transcription process. I had talked back and forth with Jan Merrifield for a little while. She was extremely helpful, full of information, and willing to help me. I wasn't quite ready at that point in time to make the switch to dictation. Jan never pressured me to start business with them if I wasn't ready. Fast forward to 2018. I began dictation/transcription with Managed Outsource Solutions in January 2018. Jan was instrumental in getting my chiropractic practice set up within their system. The process was as about as easy as they come. She took care of everything, so on January 2nd, I was able to send off my first round of digital files to be transcribed. Wow! The turnaround time is 24 hours! Staying up to date and current with documentation has never been so easy and efficient! At the end of each day, my notes were done. I'd upload the notes at the end of the work day. The notes were ready to download and place in patient files by the next day. It was amazing! The notes were accurate and exactly as they were dictated. If there was confusion or concern in a particular note, Jan AND the transcriber were both emailing me alerting me to their concern. The attention to detail and personal touch has been the best aspect of working with this company. If you are a health care provider looking to have an efficient way to complete you daily notes, look no further than this company. They are fantastic, professional, yet down to earth real people. read more

I have a small two physician medical practice and initially we tried to do in-house billing. Once we started working with OSI we realized we were leaving a lot of money on the table. I have have worked with OSI for the past 4 years. Love that they provide me with my personal account manager. Just a shout out to Harry who is available to answer questions and provide guidance whenever needed in our billing cycle. I would recommend them unconditionally. read more