Don't ever order from this company, it's a scam. I ordered two shirts back in December and today is February 1, 2019 and haven't received them yet. I have sent multiple emails to them without any response back and their phone number has been disconnected. I've lost my money! Very poor and unacceptable customer service, please don't order from them. They don't even deserve one STAR but I had to select one before I could comment. read more

I ordered two shirts in December and have had nothing but the runaround trying to locate them. I think if you ordered thru FB we should demand they be removed from the site as fraudulent! That is my next step read more

I ordered my shirts 3 months ago and still haven't received them. They can't be contacted and they are a scam company.

It's a scam. Kept trying to contact them and all they would say is that my order was shipped but I have never received it. Ordered in January and is now the end of march. Don't order from this company. If I could rate them a negative number I would read more

I also order 2 shirts in Dec and didn't receive them. Nor did they answer my emails. So I wrote to BBBand with in 20 days I received my shirts. read more

I too ordered shirts January 5 to be delivered at some point for some birthdays coming up. Here it is April 23 and not only have I not gotten them but like the rest of you all I have gotten emails still stating that they were supposedly on their way and apparently there was a fire in January at one time blah blah blah. I have emailed them saying that I don't even want them anymore because the birthdays have passed. No response. Finally today I put a dispute in with the credit card that was charged four months ago. Super sad to see all these but I wished I had seen them before and I would've never ordered and lost $55. Paula H read more

I ordered a t shirt 4 months ago and received a tracking number weeks later. When I advised them 6 weeks ago to say the number did not exist. Josie Parker at Outlet 18 sent me an email and said 'give us a chance'. Still not here. Don't make the mistake I did hold on to your hard earned cash. read more

This company I believe is a fraudulent operation. I ordered a shirt 6 weeks ago, they have told me it has shipped three different times, then told me the warehouse caught on fire, and today have said again it was shipped and they give an incorrect shipping number. This company is headquartered or at least ships out of China. Had I known that I would have never ordered from them. The claim 100% Satisfaction Guarantee and I have requested a refund but they do not answer my request but instead kept sending me emails to buy even more merchandise. They adevertise a lot on Facebook and it seems Facebook is now the place for all junk companies to advertise. I would not recommend them as I am disputing the charge. DO NOT ORDER FROM THIS COMPANY. read more

Work site ever. I ordered a shirt for my birthday 3 weeks in advance, and never received my order. I reached out multiple times to request a refund and never received it. They kept responding apologizing and saying that it has shipped, but never could provide me tracking. It's been a little over a month now and I still have not received my order or my money back. I would NEVER use them again. read more

If I could, I would give zero stars! I still haven't received my order! Order on 1-9-19 my bday was 1-29! I have no need for bday shirts anymore my bday was almost 2mon ago! I need a refund once again I email write review still no review! This is a scamming company DO NOT PURCHASE FROM THEM I REPEAT DO NOT PURCHASE FROM OUTLET 18! Report them is a must! I will not stop! Honestly u fucked with the wrong 1! Messed up my bday I even pushed back 1 day according to ur deliver date which change 3xs read more

ordered a t-shirt January 3, 2019. I havent received it yet, got tracking says nothing other than it had been marked to ship. numberous emails to no evail. They keep saying its coming. ridiculous. DO NOT ORDER FROM THEM QUICK TO TAKE YOUR MONEY AND NO MERCHANDISE TO SHOW. read more

I ordered in early January 2019, I have not gotten my order yet! they keep responding to track your order, but no place to go. DONT ORDER FROM THEM UNTIL YOU SEE BETTER REVIEWS. I ask for a refund and have not gotten a response yet. read more

Placed my order January 1, 2019, received email and text my order was on the way. Money was drawn for this purchase. Still haven't received my shirt. read more