Our boat broke down and every other place was busy and couldn't even look at it for 5 months but we…read morejust needed a quick diagnose the problem. This place not only tried some quick fixes but was able to provide ample phone numbers to fix the problem. Yes they were over booked as well, but the owner provided good customer service to people who only visit the area once a year for 2 weeks. Best place ever and I along with the rest of my party would highly recommend as the top place as far as customer service and knowledge in the region. They tried to help salvage our vacation and it was appreciated.

I give this company only one star due to the fact I can't leave a lessor one. I have an electric…read moreboat rental operation where I use Go-Float Electric boats exclusively. I partnered with this company after seeing these boats at the 2013 Chicago Boat Show. I initially purchased four boats in 2013 then got a fifth one in 2014. I also sell the boats where I take a 10% commission on what I sell. The customer comes to my rental operation for a demo ride then orders one from the factory. The agreement is once a customer takes delivery of the boat then a check is sent to me. This is where the deceit and dishonesty comes in. I am directly responsible for a sale that happened in June. Customer took delivery of boat in mid-June. I still have not received payment! I also am directly responsible for five boats that were sold to another rental operation in 2015 at the Chicago Boat Show, as well as another customer due to my enthusiastic praise of the boats and the company and the positive response my customers gave me regarding my boat rentals. All of that has changed now due the lack of respect shown to me by Go-Float as a dealer/rental business. I have placed numerous calls to Steve Hendrickson whom I was told "Writes the Checks" but he has not bothered to return my calls. I have spoken to Mike Rollo who is in management there, but all I have gotten from him is answers that don't make any sense at all! The only person I have not talked to there is Bart Jones, who is busy building the boats. As a business owner I would NEVER treat the people I work with this way! The way Go-Float has treated me tells me that they couldn't care less about me! All total, I am owed $3500.00 for direct sale of one boat and six others as a result of my involvement at the 2015 Chicago Boat Show. All I am asking for is what is owed to me no more no less. Since I am, to the best of my knowledge at the time of this writing the only African American rental/dealer operation in Illinois, I have to believe that racial bias is at play here. All of the other rental/dealer operations who are not black have not had this kind of problem. I have never felt this way in my life but this situation has shown me their true colors and that is very sad and disappointing. If you are thinking about going into business with this company, don't! They do not honor their agreements with all of their dealers. I called several dealers and one of them said that Go-Float is out of business! If that is the case, then that explains what I am going through. Another said he can't get parts for modules that have burned out. I have never written a bad review of business in my life. However, this experience has compelled me to do so. Since they refuse to pay me on their own, the next logical step is to take legal action against the company and the principal players who I listed above. It is a shame that it had to come to this. Rest assured, if I owed them money they would surely come after me. Again, Go-Float Electric Boats refuses to pay me what is owed to me and Steve Hendrickson refuses to return my calls. Shameful!

I have had my Go Float for three years now. It is Fantastic. It will run all weekend long on a…read moresingle charge. Everyone loves it, the kids up to the adults. I use it on Mille Lacs (Big Lake) and it handles the lake perfectly with the automatic bilge pump.

Very courteous and did the job (winterized my Lund) as I requested. I will go there again.read more

https://www.alexandriamn.org/blog…read more We are very much looking forward to our next engagement with Garfield Marine and Storage! We have been repeat clients for several years and every season the boats get newer and better - but - the Isaacson's team deliver consistent, honest, high-quality, and responsive customer service year in and year out. Very good firm to deal with. Get your reservation in early; these folks book up solid quickly. Check out their Chamber of Commerce spot! Very respectfully, Mike and Kristi Alexandria, Virginia

Just an observation: "Greatest Service" ever from a boat rental company, charter service, or any…read moredock or launch lakeside services. More than expectations; Larry trained us, entertained and serenaded us (well it felt like that-lol). Busy Season priceless services. Beyond your anticipated service request and/ or requirements. An idea you may practice that will be useful. "Be Minnesota Nice". Larry does the deal professionally for sure! "Larry's The Man" to quote other customers! Enjoy... 5 Star

We needed to purchase a pontoon trailer for our business and wanted to get the expense included on…read moreour tax return. Jim worked with us while wintering out of state to get the invoicing done for that tax year and allowed us to pick up the trailer in the Spring with no additional fee for storage. Trailer was fairly priced and the customer service was exceptional!

Their prices for outboard services are almost double compared to other businesses in the same…read moretrade. Plus they are not friendly. Will not return.

We were vacationing in the area and were looking to rent a pontoon boat for a few hours. We lucked…read moreinto finding Lake Carlos Marina as we had a fantastic experience. The boat was pretty much a no frills 20' pontoon that worked very well and to be honest, had seen its fair share of time on the water. It operated flawlessly and handled very well. Because it wasn't in pristine condition I wasn't overly concerned about every little thing my kids did. Had it been a brand new boat I would have been nervous about anything that they did. We had a small issue with our swimming ladder for getting back onto the boat. We swung by the marina and they hooked us up with a ladder that worked much better. My family had a fantastic time on the boat, their staff was super helpful and friendly, and if we're back in the area again we would ABSOLUTELY rent from them again.

We rented a mid size pontoon for our family and had a blast. Their pontoons get the job done and…read moreare much better condition than other companies in the area. They have a nice sandy beach too that the kids loved! Will be back next year for sure.

Trillium Boat Works rigged a Helix 7 for the bow of my new boat. The work was top notch. Fast…read moreservice, high quality fasteners, and an overall very neat job. All functions together with the trolling motor perfectly.

From the owner: We work with each customer personally, so that we can achieve the look and or sound the customer…read moredesires. Trillium Boat Works specializes in boat restoration, lighting, and sound. We work with boats, ATVs, UTVS, and fish houses.

I agree with all the other reviews on here I would never buy anything from this company ... they…read morehave an over inflated price ..I went in to buy a 2025 ATV in Feb 2026 there was no price discount as advertised ...they advertised the ATV at $500 less than the quote when given in writing and than never even honored that ..stay clear from this company

I wish I could give ZERO stars.. This may be a known…read morecompany, but this specific location in Detroit Lakes, and the employees that work here, did horrible work and have horrible customer service. We just bought a cabin on a lake last year, and then purchased a pontoon and dock this past spring for summer. My MIL found this company and said "the guys were really nice, we can store the boat and lift here, it's gonna be great". COOL. Well, after they came to put the lift in the first time, we just seemed to have problem after problem with them and the lift. First time we called to get something fixed or adjusted, they didn't do anything and still charged us. Second time they came out to fix their mistake, they dropped the motor in the lake, and STILL charged us. Third time they came out to fix their mistake, they dropped fishing poles in the water and didn't bother to fish them out, to which they sat in the water for probably a week. Forth time they came to fix their mistakes, they broke a fishing rod and managed to bend our pontoon canopy bars and claimed "we didn't do any of that". When everything was brought up, the guy said "my guys have worked 10 some years and they're good and loyal to their job, they wouldn't have done that." And NOTHING was done to fix any of the problems. My MIL and grandfather in law spent over $6k for stuff they broke and couldn't fix and REFUSED to give us any compensation for the legit hell they caused us and how much money they just lost for literally NOTHING. We all have been fumed with anger, especially with them doing nothing to make the problem better. This place is 1000% money hungry, and no ones takes pride in their work, making or keeping customers happy. Rather get the business, do a shit job and take your money and run. HORRIBLE HORRIBLE HORRIBLE.

Worst boat service I've ever experienced. Took my old 2 stroke in because it wasn't running well…read more Seemed to be starving for gas. Replaced gas line, bulb, and fittings. No change. Took it in and told them I thought it could be the fuel pump or filter. They told me my tanks were bad. Didn't make sense to me, but I figured they were the experts - threw away my two old tanks and bought a new one ($200 for a six gallon plastic tank). With the tank, and labor, I'm up to $300 (I won't count the gas line and fittings - that was my idea). Took it out and there was no difference. Took it back in, told them to spend enough time to make sure it worked. They looked at it, took it for a test drive, and told me it was fixed. They said it was a bad fitting (one of the brand new fittings I just bought from them!!!! I asked them to look again, and to check the fuel filter and fuel pump. Also asked them to install new spark plugs. Less than an hour later, they said it was done. Talked to the mechanic, and he said fuel filter and pump were fine. The only problem was the fitting. Cost was a bit over $500, so now I've given them $800. Took the boat out again, no improvement! I pulled the case off the motor, and it was obvious that none of the hoses had been removed (they were old and grimy - no way can you pull them off without disturbing some of the grime. I decided to check the filter and pump. I removed the spark plug wires, and was shocked to see they weren't even hand tight - just barely started. So, he didn't torque them, or maybe didn't even install new plugs (but I did pay for them to be installed). I went ahead and checked the pump and filter, and the pump was bad. I bought a pump online, installed it, and the motor runs great. I called and talked to a manager, told him they didn't check the fuel pump and filter as I asked, lied about checking it when I asked, and didn't properly install the plugs (or maybe didn't even install them. He said he'd talk to the mechanic, and offered to call me back. I said that'd be fine, but I thought they should refund my money I paid for all the work they didn't do. I've heard no response from him. Save time and money and avoid this place for any service work.

Marina is not closed. Open from May through September every year…read more The main buliding - Dealership is open all year.