We were stopping by to grab a coffee. I ordered a macchiato and tried to clarify the size because…read moreeach country, or even city, has different standards. The server, a tall woman with bland hair, was extremely rude, ignoring my question when there were only two guests behind me and one had already ordered. I politely tried to clarify again, and she rudely responded, "What do you want?!"
I paid for the small cup, gave it to a friend, and went back to order a larger size coffee. She pointed to the cup that had been made, saying that was the large size. I ended up with the same cup, but it had chocolate on top, while the cup she pointed to earlier did not. I told her that I can't have chocolate. She became offensive, saying, "Oh my god, you're super complicated," even though there was no one else in line. She then loudly complained in German to another lady at the cashier.
I understand that the culture is different here, but the staff just don't qualify for the food and health industry because they don't understand allergies, which can cause serious medical issues for visitors.
Flies were also all over the foods and juices.
Good thing is that the coffee was really good for that one star review.
