QTIS Please come and fix this @#%%#$ elevator I have fallen too many times on the stairs here last time you left us 3 months no elevator I had a heart attack in the stair well this time its been since January 4th fell again broke my teeth and hurt my knee there are several disabled and seniors that live here fix the elevator! read more

If I could leave no stars I would. Don't ever hire this company for anything . Not for maintenance , nothing!!! We have been without a elevator for almost 3 months!! Since last August they have been promising the work on our elevator. Than as of may 1 2016 our elevator was shut down due too us not meeting safety standards . Now it's been Oh another week oh we need another week.now it's a special tool or not enough people to work .excuse after excuse !! It's now July 18th people with disabilities have no access .Families walking up to the 5th floor with small children and groceries because this company can't get it together!! SHAMEFUL!!!! read more

There needs to be an option of negative stars. Our elevator has been out of service for five days. Our building has eleven floors, and the majority of residents are seniors. Otis waited days to get a new belt to fix the elevator, but it was apparently not the problem, and now we have to wait until Monday (three more day) to get some sort of expert to come have a look. It seems like good business practice to keep a good stock of parts for repairs, plus why the heck not send somebody (an expert) right at the get-go to diagnose the problem? We only have one elevator. The 92 year-old woman on the 9th floor is stuck in her own home. Thank Otis! read more