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OsteoStrong Naples Vanderbilt

2.3 (3 reviews)
Closed • 9:00 am - 3:30 pm

Services - OsteoStrong Naples Vanderbilt

Physical therapy

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Henry Kurtis Biggs, DO - POST-OP NOTHING TO IT

Henry Kurtis Biggs, DO

4.3(3 reviews)
2.8 mi

I did some research in looking for a knee/hip doctor in Naples and decided on seeing Dr. Biggs. I…read morecould not be more pleased with that decision. The first thing I was struck by was that all of my X-rays were taken in the standing, weight bearing position. This was the first time I had experienced that, only to later review the literature and learn that this, in fact , is best practices. Then in my exam and discussion with Dr. Biggs, I found him to be truly interested in treating me, the patient and not my problematic scans. He was easy to talk to, listened carefully and we collaboratively decided on a treatment plan. It was refreshing!. Through his attentive listening skills, he addressed an unrelated matter of concern to me. It was unexpected and much appreciated! My experience with Dr Biggs and his office staff was very positive.

I'm sure the doctor is probably wonderful but I never got as far as meeting him. This is more of a…read morerating on the office. I couldn't get past the check-in person. I showed up with a smile and great attitude, as is my normal disposition. However, the employee came across as short and somewhat "huffy". Apparently, I was supposed to show up 30 minutes early but wasn't informed of this by email or text. I was hastily handed a clipboard with some forms and told to quickly fill it out. Understand, it wasn't the words that got to me. It was the attitude. After briefly reflecting on this I determined this was not an office I was willing to deal with. I handed back the clipboard and told her I changed my mind about using their services. I turned around and left. I'm researching other doctor options. While trying to be fair, but still provide a review, I didn't think it fair to rate it one star since it had nothing to do with the medical side. It was a staff issue.

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OsteoStrong Naples Vanderbilt - osteopathicphysicians - Updated May 2026

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