The staff are extremely knowledgeable and always helpful. Great job servicing my bike and willing to answer my questions. I have used them for tuneups and repairs for several years and always get great timely service. Great selection of riding gear including gloves, helmets and bike carriers. I highly recommend visiting the shop for your cycling needs. Located next to Cape Cod Rail Trail in Orleans. read more

If you want to know the best place in the world to rent a bicycle, I can tell you. It is definitely "The Orleans Cycle" shop located in Orleans, MA. My husband and I have rented bikes for decades in multiple states here in America as well as in cities throughout Europe. Orleans Cycle is definitely number 1! This past August we visited Cape Cod and rented bikes for the day at this bike shop that is owned by a gentleman named Barry. The following statements will explain why it is the best: Barry took the time to bring out a special bike for me that allowed for the perfect seat height. This is very important in case something along the trail might cause one to have to quickly stop their bike. He offers advice to ensure that you are safe and informed. He doesn't just want to rent bikes to make money. He wants everyone to have an enjoyable, safe experience. My husband and I rented bikes for the day. The rates were extremely reasonable. The rates for hourly rentals were also excellent. Helmets, locks, and baskets are automatically included. All of his bikes are in pristine condition. Then to top it off, you just walk a few steps; and you are right on the Cape Cod Rail Trail which is literally adjacent to the bike shop. Perfection! read more

Great small local bike shop. Operated by bike enthusiast providing excellent technical service. New bike sales and rentals directly adjacent to the Cape Cod bike trail. Highly recommended. read more

Shout out to Barry. We came in needing a battery change on our e-bikes. He changed the batteries quickly in spite of their finicky nature and showed us what tools we will need in the future. The crew was great to work with. read more

we are locals here for the last 25+ years and Orleans cycle is absolutely the best! If you need any technical/mechanical help, Barry is your go-to. he helped me the other day with A front brake issue and a thorny pedal cage challenge. Super knowledgeable and super service. we have visitors this weekend so we rented this morning and they helped load them into our van and everything couldn't be more pleased read more

My son was completing the rail trail when his chain broke at mile 35. He was near this establishment & was able to walk bike it to get fixed. The guy on duty was very helpful and fixed the derailer for a reasonable amount $$ in a short time. Highly recommend read more

5 Stars for Barry!!! I went in to borrow a pump and ended up buying the coolest vintage Raleigh bike ever! Barry gave great advice about bikes and how to care for them. He also helped me pack our three bikes into the back of my truck with lots of cardboard and packing paper to ensure that they didn't get scratched. He even took off the peddles, turned the handlebars and made sure that I knew how to reverse the process. He gave me a great deal on the bike! And yes, the younger staff, who happens to be Barry's son, is a great kid and know his bikes too. The apple doesn't fall far from the tree. Most important, I used to be Cape Codder before it got turned into the Hamptons. Barry was the one thing when I was there last weekend that reminded of the old days. Thanks Barry! read more

I travel all the time and always have great experiences renting bicycles in multiple locations around the world. My unpleasant experience with Brad is unique. Brad made a series of mistakes that prevented me from keeping my cycling itinerary. When I tried to discuss this with him, he blamed me and his employee who obviously followed Brad's instructions exactly. First, Brad sent me out with a lock that I learned he had problems with in the past, forcing me to wait for him to drive to my location to remove the lock. Second, he failed to replace the lock, leaving me without the means of protecting my rental and instructing me to share my boyfriend's lock. Ironically, I was not able to share my boyfriend's lock, because, thirdly, Brad did not give me the key I needed to recharge my electric battery during a two-day rental thus preventing us from riding together. Without the lock, I wasn't even able to ride alone for the rest of my rental. When I tried to calmly discuss these issues with him, he immediately became hostile, acting like I was trying to cheat him. I never once asked for a refund and only asked for solutions which he failed to offer, let alone an apology. Throughout I was polite and talked in a calm voice. I spent a great deal of money with him and deserved much better. The rest of my experiences with life-long Cape Cod locals was very pleasant. Next time, I plan on checking the reputation of my rental shop very carefully. read more

Pay attention to the fact that the negative reviews, while not many, all involve the blatant disrespect by the owner. We've rented electric bikes here for the last two years. In 2023, we interacted with the owner of the shop who had an abrasive approach to communication. But we assumed he must just be having a bad day and moved on. This year, we went back and again were met with hostility, rudeness, and discrimination. We arrived in two separate groups as we were 8 people total and could not fit in one car. There were about 10 minutes between each of our groups. When our second group walked in and mentioned they were here to sign the waiver, the owner said "what's going on with all of you coming in and out? There's people making out in the front. This is ridiculous." Would he have said the part about making out if it weren't two women? Doubtful. Despite the owner, the younger staff member whose name was Asher was a total gentlemen. Find another bike shop, even if you have to drive a further distance to get there. The owner is not worth anyone's money or angst. read more

Great service and friendly staff. Always helpful even when crazy busy during 4th of July!!! Favorite bike store in Mass! 100% recommend and will be back anytime I need service on my current bikes or to buy the next one. read more

The bike worked great and the young employee who initially rented us the bikes did just fine. However, both myself and my girlfriend had negative interactions with Barry (the boss) who seemed more about being defensive and blaming others than solving customer concerns. As my girlfriend outlines in a separate review, we were given a lock that would not open in spite of our being every clear on the code. Someone did come out, but failed to call us when they got there we were promised they would. They apparently cut the lock off but failed to leave a replacement lock. Not only did they waste our time by not telling us that they had arrived, but left us in jam because we didn't have a lock. for that bike When my girlfriend tried to go back to the bike shop to trade bikes (electric for mechanical) for something that would work better for her, Barry apparently felt the need to admonish her for not knowing exactly what she wanted. I was not there unfortunately, but somewhere in this conversation, he apparently managed to blame and admonish his employee as well. In my view, he he owes her $50 back for opting for a lesser bike, but he apparently didn't see it that way and made her feel terrible in they process as anyone would after so negative an interaction. After all this, he called me and claimed I never returned the bike that I returned yesterday. He apparently realized I had because he abruptly hung up on me. I also left that interaction thinking "what a jerk!" Who needs a thin skinned guy with bad attitude like this. There are lots of bike shops on Cape Cod -- recommend you rent elsewhere! read more

Walked in at 330 to ask about renting a bike and was told they were closed. The sign in the window says that they close at 4pm. The man there was not friendly or welcoming at all. It is 354pm and I am back at my air bnb writing this, without a bike. Bummed! read more

Orleans Cycle - Their hours posted in their window - Bike Rentals Near Me - Orleans, Massachusetts

Always gives top notch service. Very friendly and professional. Have serviced our bikes there for years.

We spent over 40 minutes there trying out bikes and adjusted seat hight for myself and two kids. While we were still there, the bike that was set for my son was grabbed for a family to try ( which they came much later than us). I specifically asked the salesman there we wanted that bike, because it's all adjusted well, and the guy said no problem. I rented a kid's bike, an adult bike, and a tag along. All measured and adjusted. Paid $20 to have them delivered to the camp side. Unfortunately, all the bikes we received were not the same bikes we set up for. My son's bike was way too low, my bike was dangerously tall which made me fell off and almost hurt myself badly. My son's bike is uncomfortable for him but rideable, my bike is impossible to ride. I called the shop. They asked me to wait 20 minutes for someone to came. A guy came after almost 30 minutes, refused to admitted its their problem to send totally different bikes, and asked me to waited another 30 minutes for him to get another bike over because the bike that was delivered is completely not workable for me. I expressed this is going to negatively influence my trip as we were planned to go on a bike ride and it's already delayed. The guy got rude and nasty saying inappropriate things to me asked me to get refund or waited another 30 minutes. I decided to get a refund. While the guy returned to bring me cash refund, he spoke to my friend who was walking by saying "someone is crazy here", that I had to speak to him right away " do you know he is my friend and he knows what happened?". This behavior is unbelievably ridiculous. He did apologize but it doesn't matter for this type of poor service and rude attitude. In total we wasted almost two hours in Orlean Cycles, which was impacting our trip to the point that we had to cancel whale watching. I then rented the bikes from Idle, which is very close to Orlean Cycles, and it was an extremely pleasant experience. From the information received, this guy is well-known for his anger issue and got nasty at costumers frequently that Customers turned to Idle afterwards. Don't rent from here. It's a total waste of time. read more

Had my bike tuned up and got a new cassette. It now runs almost like new. Barry treats your bike like it is his own.

We have now bought our 5th bike from Orleans Cycle. Always having time for us , never rushing , alway knowledgeable ,Barry asks questions and has steered us in the right direction every time moving us away from spending to much on something we don't need. Their service is fast and complete often finding issues I didn't see and correcting them.They are the reason people love to work with local hometown businesses , always professional and friendly we are lucky to have them in town. A+ read more

PERFECT LOCATION TO RENT AND RIDE I'm a local and brought in my custom tandem mountain bike with 40 year old Shimano XT components. I'm the captain and my stoker is coming for a revival ride. Orleans Cycle cleaned & lubed, replaced shift lever and replaced a 30 yr old knobby with new rubber in the front. 24 hrs turnaround. Very nice job thorough & professional! IF YOU WANT TO RENT AND RIDE THIS IS RIGHT ON THE BIKE TRAIL. 3 miles South to NICKERSON STATE PARK passing lovely ponds and beautiful salt marsh. Go north and pass several ponds and 2.8 miles reach spur to Marconi wireless site and Beach. Go 3.4 miles to trail end and PB Patisserie & Bistro for French soup sandwich specialties and espresso. LOTS OF STREET PARKING AND PARKING LOTS NEAR THE SHOP. IN Orleans Center Restaurants snd food markets walking distance. read more

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While riding the bike path I started having problems with my bike (that I had not bought at this store). I stopped in and asked the owner if he could take a look at it. He was pleasant, knowledgeable and quickly and happily helped me out. High recommended them for service. read more

There, besides the Cape Cod Rail Trail in Orleans Center stands a bike rental shop by the name of Orleans Cycle, staffed by friendly folk. For $21, I was allowed the use of a bicycle for a day (till 5pm?), which included both helmet and bicycle lock if you needed them. Tip 1 - if you are going in a group, call ahead to reserve some bikes. Tip 2 - they do not have a public bathroom, but if you are really nice, they might let you in to use their private bathroom beyond the storage area. Website - http://www.orleanscyclecapecod.com/ read more

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Very nice folks here. And right on the rail trail! The staff was efficient and courteous. And right next door is a ukulele store and a gift shop with a bench in front for Dads... read more

Orleans Cycle - Bike Rentals Near Me - Orleans, Massachusetts

We loved this place. We rented five bikes for our family. The bikes were nice and in good condition. The staff was super friendly and helpful. Check in took about a minute. The bike shop is right on the cape cod rail trail. There is a little parking lot at the shop. The price was good esp if you're going for a short one or two-hour ride. The prices seem to be a little lower than most places. We would definitely go back again. read more

Bought two new bikes and had them delivered. Speedy delivery and setup well and ready to rock.

This is my bike place in Orleans and, other than last year, have rented from them for years. This year is no different. It was a good experience picking up and returning. I bring my own pedals and they handle that without an issue. I use my own helmet and have no expectation of a bike being sanitized, particularly with recent knowledge that covid isn't spread on surfaces. I had the bike for a month. Originally I was supposed to switch once a week but when I mentioned it wasn't kept outside, that wasn't necessary. I actually called before my trip to see how things were going. It was a good experience. This is an industry that has worked with little inventory and working on bikes that have been in a shed for 10 years. This shop is my choice and will continue to be. read more

Far and away THE best bike shop on the outer cape. The owner is incredibly knowledgeable and professional. Service and selection are consistently above average. Whether you're buying or renting, I would highly recommend Orleans Cycle! read more

Best bike shop on the Cape! Great staff that's friendly, professional, knowledgeable, and will go out of their way to create great shopping experiences. There are other bike shops closer to where I am in Truro, however I'll always come back to Orleans Cycle as they're the best! read more

Earlier this week my Specialized road bike with fell over and bent my rear derailleur. Most gears weren't reachable. I had a very good experience a few weeks ago with Orleans Cycle so I went to them at the start of business Thursday morning. Fearing them to be busy, I was not expecting much. Anyway Irene and Barry greeted me and told me they'd take a quick look while I waited. As anticipated, parts needed to be replaced. I had already looked up the price of my fancy rear derailleur online at almost $300, if you could get one, so I feared the worst. Instead, they quickly ( 10 minutes) determined I just needed a replacement derailleur hanger, which they had. So that was replaced but things still weren't quite right. They reassured me the derailleur would work but something else was going on. So I had some work to do and left them to it. They called me in the afternoon, saying everything was working well. (They had even done a mini tune-up.) The price for all of the work was very reasonable. I was thrilled that I could keep riding uninterrupted this week and have to give them 5 stars. I heartily recommend them. read more

Best bike shop on the Cape! Staff is knowledgeable and friendly - willing to do repairs & add accessories on the spot! Conveniently located in the rail trail & family friendly. We will keep coming back every year! read more

Orleans Cycle - Best bike shop on the Cape! Staff is knowledgeable & friendly, great selection of rental bikes, performed repairs, accessories on the spot! - Bike Rentals Near Me - Orleans, Massachusetts

Friendly staff, high quality work and at very reasonable prices! Highly recommend Orleans cycle.

Orleans Bike Shop is so amazing!! I went in here a week ago just to get some air in my tires and a young gentleman helped me out immediately and didn't even ask for a tip or anything! Absolutely recommend this bike shop to anyone workers are superb and friendly! read more

I had a problem adjusting my bike seat; It had a funky rack attachment to a carbon frame. I stopped in Orleans center to fix it. No luck. So I rode it over to Orleans Cycle. The shop had just closed. As I rode in, the owner was driving out. He stopped. I thought he would. He's bailed me out a few times before. He fixed the issue & my bike tool which also had fallen apart( it wasn't my best day). I guess the point being, there are people who stop when you need help and people who just go on their way. He's the guy who stops, every time. He's also a knowledgeable wiz-bang mechanic. Pls patronize his shop. You won't be disappointed. read more

Went to this place based on reviews. First day we were greeted by a friendly young man and rented two comfort bikes. I inquired about e-bike rentals for my son and informed they do rent them. I was informed bikes are not sanitized but helmets are. Bikes worked well for the most part. Had to pull over and my husband fixed my chain when it got locked up. Tires a bit bald, could use some TLC. Overall it was a good day. Went back next day with my son to rent E-bike for him and 2 more bikes. Was informed at this time that you have to be 18 to rent the E-bike. I asked if that was policy as I was confused why it wasn't brought up yesterday. The young woman got the owner and he came out and told me that the law in MA states under 18 can't enter into a contract and "that's all I am going to say about that!" and gruffly walked away from me. That's not how you should treat your customers! I wasn't being rude or argumentative. I had only explained my son will be 18 in July and has had his license for 2 years. I did not deserve that disrespectful treatment. I will not rent a bike from here ever again. Plenty of bike shops around town. They were all friendly when I called them and didn't seem to know of having to be over 18, this seems to be more of a store policy than a legal requirement and they should represent it as such. TLDR: Be prepared to sanitize your own bike. I was told they only sanitize helmets. If you value customer service, find a different place to patronize. read more

This is one of the worst places i've ever been to. My mom was treated TERRIBLY and the owner of this place is the rudest person i've ever encountered. I do not recommend going to this place at all and the way he acted was completely unnecessary. He was actually incorrect and you do not need to be 18 to rent an e-bike so that attitude was not needed :) read more

Orleans Cycle is a one-stop shop for everything from rentals to purchasing a new bike; the entire staff is knowledgable, fair, and always ready to offer a hand. Barry and the entire Orleans Cycle crew have been a pleasure to work with year after year, even offering to order a bicycle for me just to try out! They are flexible and want you to leave happier than when you walked in. Highly recommend you stop in for all your cycling needs! read more

As new visitors to Cape Cod from the West Coast, we were eager to explore the area. Heard great things about the Rails to Trails here- specifically the Cape Code Biking Trail. We found out that Orleans Cycle was next to the trail. They had great ratings, and did they ever deliver! Courtesy, helpful suggestions for routes and great quality bikes to rent. Really top quality bikes, helmets and locks. An added perk is that we were able to park our rental car nearby at no cost for our four hour bike ride. Highest recommendations. read more

If you want to go to an awesome bike shop. This is definitely the one to go to!!! The people that work are so so so so incredibly nice and knowledgeable, that whenever I am on the rail trail I know that when I ride by Orleans I can stop here and get free air in my tires and talk to some nice bike loving people too. They rent and sell bikes here, but the reason we stopped in is because magically on our biking expedition we popped one tire which we stopped in there to by a spare tube for and replace, and then once we fixed that, our other bike popped a tire too! So we didn't quite make it to the national seashore that day, but we were lucky enough to visit this bike store twice in one day ha ha It is almost like going to beach, right? Those guys there definitely thought we had bad bike karma since we ended up in their twice for two separate bike tires on two separate bikes across a few hours ha ha Oh well, so glad they were there! read more

Prices are very reasonable for location right next to The trail and close to National Seashore. Rented 2 electric bicycles and 1 trail a bike and they were in good condition. One of my bicycles had a brake issue and they fixed it immediately and didn't charge. I highly recommend this shop. read more

I just spent two weeks at the cape and rode on the bike path everyday. I stopped in at Orleans Cycle quite a few times asking for advice and what-not. These folk were always courteous and helpful, never trying to sell me anything. One time I needed some minor work done on my bike and they took care of it for free. I ended up calling my sister, an avid bike rider, and asking her what I should buy there because I wanted to support them. I had not ridden a bike in years and was/am not up on the latest bike gadgets. With her help I found a few things to buy, they talked me out of one of them but I managed to throw them a few bucks. These people are top notch. read more

I haven't ridden a bike since I was about 18, but on a fall excursion to the upper Cape, we sought out this place to do a little fall bike riding. Very pleased with the service here, and the price to rent a bike for a few hours is totally reasonable. We rented 2 bikes for 2 1/2 hours - totaling about $25. Awesome. The trail we rode on was so beautiful, and we stopped many times to take pictures. We rode all the way to Coast Guard Beach, and we were blown away by the scenery. I can't wait to do it again next year. Thanks, Orleans Cycle!!! read more

We had a wonderful experience renting for our family of four at Orleans Cycle in August 2020. It was my 8YO's first time on a bike trail so we wanted a shop that had extremely close proximity (rather than having to go on streets with cars), and this was it- their bike lot is directly next to the trail itself. I found the rental bikes to be good quality compared to some other shops on the Cape and the staff was friendly and got us set up quickly- also everyone working there had masks on. We had a great ride up to Arnold's and you can also go further to the National Seashore Visitors' Center, Coast Guard Beach, etc. Next time we will have to check out the other direction! read more

Orleans Cycle has been so accommodating to our needs each time, whether it was a water bottle and they filled it with water so I could keep going, to a new stem on my bike, they installed it right there. Very nice with their hospitality, brought chairs out too us, and even did a run through with our breaks. I highly recommend this establishment. The staff is very pleasant and knowledgeable. read more