I go to this location when I'm in the area to get Chinese food from one of my favorite places. I got gas, a lottery ticket and a double shot of espresso on 11/4/2022 around 6/7pm. I told the lady making it, a skinny white Spanish female with long hair, that I did not want sugar in it. I said it twice, no sugar. I got this espresso for my night shift. So about two hours later I finally get around to drinking the espresso and I noticed it has sugar in it, a insane amount of sugar. I then go back to try to get it remade and the guy that works there is full of conflict. I explained the situation to him. He asks why did I come back hrs later as if there's a time limit or he should control when I drink my coffee. It was the same evening, it's not like it was the next day.. He also says well I can't confirm she put sugar in it as if I'm just returning with a full cup of expresso, inconveniencing my night for the fun of it. Like did he want to taste it???? He had this attitude like, oh well that she put sugar in it. He was there earlier as well. Eventually he says he will have her make it over tomorrow. That he knows her personally which is weird to even say. I don't care my coffee was made wrong, I just wanted a replacement. I didn't need to know how close he is to her and deal with what seemed like him taking up for her mistake. I agreed to it because that's the only solution he provided and wouldn't just give me my money back but you know after I thought about it I'm not gonna drive 30/45/53 minutes away depending on traffic for a double shot of coffee and its sad that he just wouldn't give me my money back or write down that I get a free one next time in case I wasn't able to make the drive back the next day. He made the situation soooo dramatic. I don't live in the area. I only come over there for the Chinese food. I just thought it was so ignorant, rude and just sad. He's a light caramel complexion Spanish guy with short black hair and about 5'9/10. I'm not sure what his problem is but this is not the way to treat customers so if more incidents or reports of him being a nasty uncooperative employee comes up I just want this documented. Maybe it will be helpful. read more