Nicole was friendly and empathetic and the manager, Scott, took amazing care of us when we got the wrong order delivered from a 3rd party driver. We order from ChopShop weekly and love the food and how fast the delivery is. I will remain a loyal customer now that I know they have even better customer service. Thank you, ChopShop! read more

Yep-- ChopShop only deserves 2 stars in my book. Seems like they are opening too many locations and quality has gone downhill. I used to be obsessed with their beet salad and teriyaki bowl. Now it's just pricey dishes that still leave you hungry. Sandwiches come with no sides, bowls have almost no protein and are 90% rice and cauliflower. The last salad I got there was so overdressed it was inedible. If you are looking for healthy, fast casual cuisine I would recommend Modern Market! read more

I have never left a review in my life but today's experience here gave me a reason to. Not a 1 star because the food is bad, in fact the food is so good it's the only reason I will tolerate this place. Walked in at 8:51pm and they close at 9:00pm (yeah I felt bad and even acknowledged that to the the girl who took our order). She took our order with a face that looked like she just found out her dog died, I had never felt like such an inconvenience in an establishment that is built to serve you number one. Number two, SHE HAD THE AUDACITY TO SAY "so I assume it's to go since we close in 9 minutes". These people have the greatest job ever because I have yet to work somewhere that my clock out time is more important than the person paying for me to be employed. Brought it up to the manager and he looked at the girl and said "it's okay". I hope the girl and manager don't pursue customer service as careers- that would be sorely disappointing to all. read more

I'm a fan! Been trying to eat healthy and my diet has been super restricted. It makes it hard to dine out but Chop Shop gives tons of healthy options, offering great variety - I can find several items that work for me and my dining partners have a lot of delicious items that won't leave them feeling like my dietary restrictions hijacked their chance for a good meal! The atmosphere is clean and bright. Music adds an upbeat feel. Ingredients are fresh and well paired for delicious entree! read more

I've been here a dozen times in the past few months and have always had a very enjoyable experience. I love the protein bowls and the salads and today I tried for the first time one of the protein shakes, it's called the Pine-Kale-Ado. Very delicious and it doesn't remotely taste like the normal "green drinks!" When I have lunch dates, I invite people to join me here because it is easy, healthy and in a great location off of Tatum and Shea. read more

Original ChopShop - Pine-Kale-Ado - New American Near Me - Phoenix, Arizona

Terrible food. I ordered Thai coconut chicken and there was no detectable flavor of coconut at all. Food had way too much salt and was dry to the point of being inedible. Service was not much better. Staff was rude to me, as if I was inconveniencing them with my patronage. I won't make that mistake again. read more

This location is really nice. The interior is much more spacious than the Tempe location but the patio doesn't have fun little games and as cutesy of an appeal. Same menu, same delicious food and good service. read more

I'm a sucker for a healthy restaurant- ChopShop is an easy go to. I ordered the Teriyaki Chicken Bowl with sweet potato hash, which is also served with cauliflower, brussel sprouts, mushrooms, and carrots mixed in and a little avocado sprinkled on top. They do a good job of mixing the Teriyaki sauce in well. You could fairly easily make 2 meals out of it- healthy portion and love they serve the food in to go plates, so it eliminates the extra step of transfer. read more

Original ChopShop - Chicken Teriyaki bowl with sweet potato hash- $10 - New American Near Me - Phoenix, Arizona

I love love this place! S exciting that they are up by paradise Valley off Shea Blvd. I enjoyed a protein bowl with the sweet potato hash base. They have a covered patio area on the side which is dog friendly and they put out water bowls read more

Original ChopShop - New American Near Me - Phoenix, Arizona

Brand new place and our first time. We haven't been to others in the area. Crisp decorating and clean. They are into green with serving bowls and cups biodegradable. Seemed they cleaned with green products. I had the Thai coconut chicken bowl with brown rice and husband had the teriyaki bowl. I had the strawberry lemonade. A little too sweet but tasty. We will go back and try some other items! Welcome to the neighborhood! read more

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I love to eat here! The food is very tasty yet light and healthy. Every time I visit Phoenix I have to come here. The toffee cookie is the best! read more

Food was TERRIBLE. Ordered a chicken protein bowl. The rice was under cooked so there were pieces like rocks and the vegetables were all undercooked read more

First time in,I had heard many good things. Highly dissapointed. Ordered the coconut chicken protein bowl and spicey lime shrimp bowl. Carrots and rice terribly undercooked and broccoli was browning and not fresh. Was also quite enthusiastic about beach blast smoothie. The smoothie was pretty much flavorless despite the wide array of ingredients. read more

I had a few iffy experiences but I kept giving them the benefit of doubt but tonight motivated to change my review.... I ordered a salad and the cashier was this.super unfriendly girl who seemed very reluctant to give a recommendation... then they gave me my salad with no dressing which sucks... so I had a bowl of lettuce basically... not coming back ...wish it was a fresh box or any other healthier option.. thumbs down read more

This place is super expensive for fancy/healthy fast food style entrees. We had a party of five and I don't think anyone was thrilled with their order. I definitely wasn't. But, the place was packed. Maybe we got it wrong! read more

Just had a suuuuuper disturbing experience here tonight. I have been a huge fan of both chop shop locations in AZ & was pretty stoked when one opened a mile away. Tonight I went with my kids & bought juice. The man making the juice stopped while making mine touching the door & door jam with his gloved [juice making] hands. He came back holding 6 cucumbers. One dropped on the floor. He picked it up. Placed all of them on the counter then proceeds to put the dropped cucumber in to my drink!! I was like a deer in headlights. I couldn't believe this was actually happening. This is beyond unacceptable. I told the manager who immediately made me a new one soooo ummmm YAYYYYYY?!? But let's be honest, had I not been looking........I'd be drinking that. Not. Ok. read more

I truly dislike finding hair in my food. Especially after getting home with takeout and sitting down to eat it. As it turns out, my wife dislikes it even more if you can imagine that. It turns her stomach and she tossed the whole dish -- as to be expected I suppose. And no, I'm not going to take a picture and gross readers out. :-) All it takes is a hair net so it's pretty disappointing. read more

I visited this place a few times. The quality of the food is not consistent, sometimes good, sometimes really bad. For example, I ordered the Thai Coconut Chicken Bowl in two separate occasions. The first time it was good. The second time was really bad: it tasted like old food reheated many times. The vegetables were beyond over cooked, totally mushy, the rice could not be dryer (both the brown and the forbidden ones), the chicken has barely a little of the thai sauce. Not good at all. After that visit I decided to email them my experience. I never heard from them. Not sure why they have an email in their website if they don't pay attention to it. Overall, this is an ok place, but with inconsistent food quality. read more

Totally love this chain. What you see is what you get - super healthy. Very affordable too for all the ingredients you're getting. WiFi available here too read more

In the world we live in with COVID, eating healthy can be tough to do. I love the options and base ingredients that are used here. Being able to add and piece together a protein bowl that hits the right macros, while being able to hold off on things I don't care for make this a fast casual meal that satisfies me, and doesn't feel like regret when I get done. read more

This is my go to spot for a easy and healthy dinner. It's so convenient to pick up to go orders too! My favorite is the teriyaki chicken bowl and their delicious lemonade! I have had a few of the juice drinks here as well and all have been very delicious. My husband also loves the muscle malt. Just a heads up it's a little pricy but you are paying for the convenience of fresh healthy food so I don't mind at all. read more

Overall this chain does a good job but I guess the excitement has kind of worn off at this point. It wasn't too busy when I was in for lunch and my sandwich came out quickly. I had their version of a BLT which was good, but not great. They were out of towels in the men's restroom so I dried my hands on my pants. Those kinda things should be checked regularly and stocked full before the lunch rush. read more

It's my first time here and I used the app to order, on the app it gave me an option to add lemonade for $0, so I thought it's part of the meal so I did, but it turned out to be $7, $3.5 each. Also not a huge fan of the auto tipping, it forces 20% tip on a take out order. read more

Love this location. Great service, food is always accurate! Only docked a star because sometimes when we order a shake to go, they forget about us and it melts. We love ChopShop and go almost 2x a week! read more

We ordered takeout from here last night for dinner. We were looking for something new and willing to drive. This place is 8 miles from our house. So you can imagine our disappointment when my husband came home with half of our order missing. He called and spoke to Victoria, who was extremely kind and apologetic. The rest of our order was still sitting right there at the restaurant. They had their delivery driver bring us the rest of our order (way out of their delivery area I'm sure). They threw in some cookies, an iced tea, and remade my dinner so it was still hot when I received it. AMAZING customer service. Mistakes happen, but how you handle them defines who you are. This place handled their mistake with extreme kindness and generosity. Thank you!!! We'll be back! read more

Mehhh it was okay. Definitely wasn't the best thing I've ever eaten and didn't leave me wanting more. The description on the Club also needs to be updated since it said nothing about the cucumber/red pepper mixture on it. Not a big deal for me but still important. Last, don't be a fool and order a side salad. $3 for an 8oz container of spring mix and a side of dressing. Yeah... "salad". Over all place was cute, service was fine, food and drink overpriced and underwhelming read more

Quality ingredients with all whole foods, gluten-free choices available, all organic, great service and terrific atmosphere! The green smoothies are real there's nothing that comes out of a box, no added sugar, syrups or juices. read more

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What a blessing it is to have Chop Shop so close to home! I must say that driving 40+ minutes to get to the old town/asu locations were getting to be a drag, so thank you thank you thank you! As a newly opened location it is beautiful and the staff is polite, friendly, and helpful! I've eaten here twice since it opened not even a week ago (no shame) and the only issue I have had is incorrect orders. Since I place to-go it is not until I get home that I realize it, and by then it is too late. Both times my food has been incorrect from what I ordered. Either something I omitted is still on the meal, or something originally supposed to be on there, is missing. I would recommend paying more attention to order fulfillment as the staff is packing from the kitchen to ensure the errors are caught before giving them to the customer. Food? Well it's amazing! No matter the location the quality of ingredients and options are amazing! So happy to have a healthy casual restaurant around. read more

5 stars for how clean and extra carful they are at sanatizing during this pandemic. Thank you!!

Had the best day at chopshop!!! Food was amazing!! This lovely girl Grace was her name, had the best attitude while taking my order and made my day!! read more

Awesome place, awesome staff, awesome food. Currently obsessed with the Thai coconut bowl and the Asian chop with chicken.

I absolutely love this location!! Obsessed with any and all of the protein bowls but honestly have loved everything I have tried. Everybody is always so nice and the location is well kept and clean. You can find me here at least weekly having a quick lunch! read more

My wife and I just dined in their this afternoon and I must say that we received very negative energy from the staff (with the exception of a tall friendly kid). It all started with a red-head young man who took our order. After I placed the order for my wife and I, I asked this young man what he thought about a particular lemonade drink that was on display behind him. With very low enthusiasm, he said that he liked the drink but that it was a little on the sweet side. I then asked him if I could have a small sample, and he simply replied "No. Sorry." My wife and I looked at each other kind of startled by this response, but we did not say anything and just proceeded to a table to await our food. It's important to understand that there was not a customer behind us waiting to place an order, which would have made this cashier's response somewhat understandable. Several minutes after we took our seats at our table, my wife drew my attention to a customer at the counter who was just handed a sample of the same lemonade. Taken aback by this, I approached the counter to confront the red-head kid as to why this customer was given a sample and I was not. Before I could speak to him, the friendly kid (referenced above) intercepted me and asked me if I needed anything. I then proceeded to tell him that the red-head kid just gave a customer a sample of the lemonade, but told me that I could not have one. The friendly kid said, "I'm sorry" and proceeded to give me a sample. When I asked the friendly kid why he thought I may have been treated different by the kid at the register, he simply cracked what appeared to be an uncomfortable smile. I said nothing else and proceeded back to our table to await our food. An older gentleman (who appeared to be the manager) brought us our food and I was going to vent to him, but he did not have a friendliness to him. He did not smile or say hello, nor did he say anything to us as he came back to clean tables next to us. It was just a very unfriendly energy from him and other members of his staff. We ate our food and left the restaurant, but my wife and I could not help but think that maybe we were treated a certain way because we are black. It's really hard to tell, but when you are black, this is something you think about when things like this happen. By the way, we often receive a very different vibe at the Chop Shop in Scottsdale (Promenade). read more

Fantastic! Salads, bowls , wraps. Kombucha on tap. Friendly service. Great lunch spot.

My girlfriend and I went to this location on Friday May 11th for a take out order. She ordered the Thai Coconut Shrimp bowl. This was a special order as the menu item is chicken, not shrimp. I heard her say shrimp which is the only thing she would say since the order was for her daughter who doesn't even eat chicken. She also ordered a Kale Caesar salad. I had a feeling that the guy taking the order may have not heard the shrimp part so the second we walked away from the counter I looked at the receipt and sure enough it said chicken. No problem, we just went right back and told him we had wanted shrimp not chicken. He went back to the kitchen then came back and said he'd changed it to shrimp. Great! My GF even asked him if we owed him any money for the substitution and he said no, it was no problem. We got the order and of course checked to make sure we got what we wanted. Nope, it was chicken. We took it back to the counter and told him it was wrong at which time he took it back to the kitchen. We could see there was much discussion between him, the cooks, and a woman we assumed was the manager. At this point the manager come back to the register and said they were going to just give us a side of shrimp for $4. Two problems with this, we would never eat the bowl with chicken so it needed to be remade and the $4 charge for a side of shrimp was $1 more than if they had just substituted shrimp for chicken in the first place. At this point I got a bit annoyed but I lost my mind when the kid that took our order said "well it's because you changed your order after we'd already made it" That's a load of crap and he knew it! He even told my GF that she had asked about paying extra for the shrimp as some kind of proof we'd ordered wrong when in fact she was just trying to be honest! At this point my GF asked that they just refund our money for the bowl and we'd just take the salad and get the heck out but the manager said she'd have to refund the entire order. FINE!!! You just wasted two items and got zero money and lost us as customers forever so I hope it was all worth it! All they had to do was re-make the bowl with shrimp and we'd have been happy to pay the $3 up charge but for some reason they decided it was more important to blame us for their mistake so whatever. read more

I can see why the low Star rating. I love chop shop but when it takes 3 people and 15 minutes for a smoothie when u are the only one waiting... Unacceptable. The girl who made it for me asked if I was being helped... I said I'm waiting for my order. I think then she realized she should make it. I came in for the pumpkin smoothie as I'm a fan of this flavor and place but I'm not impressed w the customer service and that's why I only go to particular locations. I'll go to old town next time. Step it up and I'll come back for a protein bowl. read more

Excellent food. Great interior design. Expensive however. Retrain Bella to be like some of the others. She is pretty abrasive and not at all reflective of the brand. Some of the tables are wobbly. read more

Kinda dirty, drink machines not running look grungy, food and portions go downhill every time I'm here. My bowl undercooked

Food is consistently consistent. I usually get the tuna sandwich as a wrap with a few side salads. Hot tip: get the salad dressing on the side it's super yummy and you will want to dip your sandwich right in. I'm actually not a fan of this location (I prefer the Old Town spot) feels wayyy to corporate and has that chain restaurant feel. That being said it's still a nice, healthy(ish) lunch destination. read more

Went with two of my friends and absolutely loved the food, drinks, and atmosphere. The cookies are amazing. Definitively going to go again.