I placed an online order with this company for next day delivery, on the day of delivery it got to 5:30pm and still no delivery had arrived. then on telephoning Oriental Mart I was told that my order had not even been made up yet, but it will be done tomorrow. I expected it to be delivered today I told the person on the other end of the phone as I paid for next day delivery. they said sorry but due to a very high demand of online orders we were not able to fulfil your order on time.
I was very annoyed at this due to the fact that I had to stay home and wait for the delivery another day when I had other plans made, I then hung up.
The next day I received an email from Oriental Mart stating that they were very sorry in the fact that they had failed to supply my order on time and that they would give me a total refund of my postage costs. This is why we keep using Oriental Mart for the professional business acumen & attitude that they have for their customers to make sure its right for you first time!
I'm from Lincoln, we have an Oriental supermarket in Lincoln but many of their goods for sale are very near out of date or out of date, unlike Oriental Mart always fresh and have long use by dates. It's a pleasure to do business with them and I will continue to do so for the years to come. furthermore I recommend Oriental Mart the number 1 Asian food outlet for miles around for the splendid range of foods they offer & along with top notch service. read more