Poor treatment. They made mistakes that were a safety concern and didn't rectify it or acknowledge…read moreit. over priced and the worst vet I've been to.

I recently took my dog to Lebanon Animal Clinic. Although the front staff was friendly, the…read moreveterinarian I saw was rude and seemed to lack the basic knowledge one would expect from the person taking care of your pet. Her exam was a few seconds long and she was quick to prescribe a bunch of expensive tests. The worst thing is that she is the OWNER of the clinic. Do not take your beloved pet to this clinic.

We have been taking our doodles to Waynesville Veterinary Clinic since we got them (2020 and 2022)…read more We've always had a great experience and I absolutely LOVE Dr Vanessa! She's very caring and explains things well. We've also seen Dr AJ a couple of times and like him, too. Thankfully we haven't experienced any major health issues yet, but I have great confidence that if/when we do, the vets will take the best of care of our babies.

Great doctors and very nice staff. They're prompt with responses and their prices are reasonable.read more

BVE: BEST VET EVER! They had a same-day appointment available. They spent an hour and 15 minutes…read morediscussing concerns and troubleshooting. A number of professionals worked with us to find relief for our dog. They contacted our previous vet for us to get records and even patiently waited when "put on hold" to get further details about previous treatments. All questions were kindly answered, our input was welcomed, and we were included in all of the treatment (drawing blood, administering fluids...). Just a couple of hours after the appointment, we were emailed a detailed (4 pages) document, recording all that transpired during the visit. To top it all off, everything was affordable and everyone was so very pleasant!

My daughter went in with her 13 year old golden retriever who has had no real health issue. In the…read morenight she had an accident and there was a lot of blood along with her stool. She took her in to see Dr. Callejo in the Springboro Office. I had taken my dog there in the past. She wanted $720 to do 5 ex-rays and NO blood work. After agreeing to blood work, she said what she was doing would not show signs of cancer at rate of $420. She said her annual office visit is $420 with blood work. The tech suggested on doing 2 ex-rays so it would be less expensive. Dr. Callejo refused saying she wanted 5 ex-rays. It then became quite obvious that Dr. Callejo was strictly out for money. When I was going there, the vet cared about the animal and was much more compassionate and willing to work with you. When your pet is sick you want someone that cares about the animal not just the money. She could have done 1 or 2 ex-rays not 5 and then determined what else was needed. I will never recommend them again. What a sad experience.

Dr. Josh is the only vet I'll take my pup to see. My dog has a laundry list of medical issues…read more(chronic allergies, chronic skin infections, joint pain, etc) and Dr. Josh and his team are caring and gentle with her. Every time she has an issue, they take her entire well being into consideration. What will be best for her (and my pocketbook) is always suggested, and there are always multiple options. The staff knows her by name when we walk in, and they are such kind folks. We were patients of Dr. Raab and made the switch when he sold the practice. We noticed no change in the level of care we received. TL;DR: I'll recommend Covenant to everyone. They are by far the best vets in the area, and they won't even break the bank.

Took the time to bring my dog in for surgery, on the ONE day I had off as a healthcare worker…read more Which I also had to schedule a month and a half in advance. Only to be called an hour later that her appointment would need rescheduled due to their dental drill not working. Their only opening that also worked with MY schedule, was an another three weeks out. So now my dog that suffers from anxiety and was already very anxious about the whole situation, including me, has to wait almost another month. And deal with more pain in the process. I also received minimal to no sympathy from the staff regarding the situation. They basically brushed it off and treated me like it was no big deal that my schedule is now disrupted and I wasted a day off with time I will not receive back from my employer. I also had another very important meeting with an attorney today, that also had to be pushed back as a result of me having to run back and pick her up again. Whole thing was a mess and the lack of concern from the staff is very concerning in of itself. I'll be back cause I don't have a choice to, but I'm estimated to be spending around 1000-1500$ for this whole thing. I also had to starve my dog for 12 hours prepping her for surgery. And for what? The vet to not properly check their tools beforehand? I know stuff happens but you're taking people's hard earned money AND cutting into their busy schedules. Maybe try showing some more respect regarding that. They were also supposed to trim her nails and they didn't even do that. Could've at least done one thing I had planned on getting done. Once her surgery is done, another three weeks from now, I won't be coming back.

Considerate staff took good care of Rosie and are very helpful with special needs animals.read more

I love my baby's Doctors at Apple Valley! We started taking our 2 Yorkies here when we moved from…read moreTx about 7 yrs ago. They have seen us through teeth cleaning, spating, cancer and even helping 1 of our babies to Heaven. They are ALL amazing! The office is full of capable, compassionate people that have always welcomed us with concern and even a hug here and there when I really need it. I completely trust them to take care of my baby with anything. I'm so thankful to have them in our lives! They've been a blessing to us.

I had a tragic incident happen causing me to rush in at 6am needing a cremation. A lady with red…read morelipstick was very sweet. I thank her. And the people they go through for cremation services did amazing. They delivered it to me and the box and print was fantastic. I don't leave these but I didn't know how else to tell them Thank you!

Improvement needed for: urgency, communication, knowledge, compassion. I'm unsure how this place is…read morestill open Thursday (1-29-26) my 2 year old Goldendoodle was found eating my late Goldendoodles asprin bottle and the contents at 12:30 PM. I called his vet and they told me to rush him to the closest Emergency vet. Medvet Dayton. Let's go time is CRITICAL right? It was for my dog and family just not to Medvet Dayton. my mother, my dog Mitch and I waited over 2 hours while the staff watched my dog suffering puking 8 times in the waiting area. Me and my mom kept waiting and waiting PRAYING FOR MITCH TO BE CALLED BACK. I had filled out a poison control sheet, spoke to a toxicologist at 2:50 Pm. Why wasn't this done at arrival? Mitch needs to see someone it's 3:00 PM and we arrived at 1:20PM! I had to cry and beg just for a private room so he wasn't so anxious while continuing to throw up. We got one! Finally he's going to be seen! Nope. 2 different assistants popped in asked unrelated questions. One gave false information and to the Dr. around 4:01 PM Megan comes in to tell us that Mitch had a large amount of toxins and would most likely not make it but the toxicologists options were 1) hospitalization 2) outpatient ..we were devastated after hearing the news she had and strapped financially I told her to give us a minute to figured this out. Before she left the room she recommended euthanizing Mitch to save on funds. Leaving us heartbroken being told there's zero hope is heartbreaking! After all this waiting you just want to kill my dog? A few minutes turned into an hour. we came up with the money 10 minutes later after I asked for a few minutes.. we waited for someone. Anyone to come back!! I had to go to the front desk hysterical asking for help AGAIN! The assistant comes in we tell her we decided on outpatient we have the funds. Will be paying by credit card over the phone. We were going to leave soon this what my mother described as a bad nightmare was almost over! It wasn't... the assistant never told the doctor our decision wasting more precious time for my Mitch. My dad was going to pay with CC over the phone. He kept calling asking why it's taking so long and told me to go up front and ask if we can just pay. Of course they had the invoice. They want money. At 6:21 PM my father gave his CC info to Audrey over the phone. I knew we were in a bad situation after about an hour of being there so I started to document and time stamp EVERYTHING! Absolutely everything. Every conversation, every time he puked. I mean EVERYTHING! While she had my phone getting the CC info a girl walks out to the waiting room with Mitch? But we weren't in the waiting room.. it just so happen was up front trying to leave. I quickly grabbed him. I was frantically texting close friends asking for prayers thinking my dog would die last night. and one friend it took him a few hours to respond but his response made my heart drop to the floor "go anywhere but Medvet Dayton" describing his 2 horrific situations. It was too late. We were already there. They already had Mitch. We were stuck in what felt like living hell. There was zero compassion let alone did anyone great my happy social boy or acknowledge his existence. We got the charcoal and medication. Why didn't they give them charcoal? Isn't that VITAL? I didn't trust anyone there anyways but it just showed me how much they did not care. At home Mitch finally got 162 ML of charcoal down by me and my mother at 9:06 PM. 8.5 hours after toxicity. Mitch may not make it. I know that. It's not their fault he got into asprin. However it is their fault with their lack of urgency, misinformation, compassion or even a ounce of hope for my Mitch! Because of this his chance at survival is even lower. Please never ever take your pets here. This was one of the most horrific experiences of my life. MedVet at the very least owes us a huge apology and a refund. That won't ever happen. I'll make sure everyone I know will know about this horrific place and how we were treated. I'll advocate for Mitch even if he passes and all the other animals until I die. This is cruelty to say the very least.. they failed Mitch. They will keep failing other babies too.

We love Dr. Sue! She's always been great at taking good care of our dogs. She's reasonably…read morepriced and doesn't try to sell you a bunch of stuff you don't need.

Dr. Sue is a wonderful doctor. In addition to providing excellent care, she goes above and beyond…read moreto give her patients what they need. I can't thank her enough for the time and care she has given my dog and me!

The only reason it gets 1 star is because I can't give it zero. Very disrespectful customer…read moreservice. By far the worst I've been to.

BEWARE! My mother, who is in her 70s, took a stray dog she and my father had allowed to stay on…read moretheir farm (and who was feral when he first showed up and is still about 60% unsocialized) to this business to be groomed b/c he was badly matted. The owner accused my mother of animal abuse/neglect, lectured and threatened her, then called the dog warden. The dog warden then detained, yes, detained my mother for 45 minutes threatening and accusing, all the while he and the owner of D and G withholding the dog from her. At one point my mother said she was on medications for health issues including high blood pressure and to please stop attacking her, and this owner and the warden could have cared less and continued their attack on my mother. His ears were infected; my mother did not know this. She had had him to the vet in March for treatment. Then she was taking him to this "business" to be groomed and cared for....is that neglect?? They finally forced my mother to sign a paper saying she would bring the dog BACK TO THIS PLACE in six weeks so she could finally have her dog back. For the record, there is NO WAY my mother or ANYONE we know will ever step foot near this place again. This was a terrible, terrible and traumatic experience for my mother and was handled TOTALLY inappropriately and unprofessionally. NO ONE loves animals more than my parents; they saved this stray dog's life in the first place!!! So unless you want to risk being judged and accused of animal abuse, don't EVER step foot in this place.

My dog was choking on a piece of food and have it very labored breathing. They were quick and…read moreattentive when I came in. He seemed to have passed what was caught just before I walked in, but I still had them check him out. The triage nurse was great and reassuring.

Dr Emma Lasley misdiagnosed my dog due to age discrimination even though I repeatedly told her my…read moredog had ingested half pound of chocolate & was suffering severe symptoms of chocolate toxicity which could be fatal. As soon as I told her my dog was 13yrs old, she told me it was NOT chocolate toxicity & after an ultrasound she told me that my dog had a very large tumor & only had days to live. She gave me expensive prescriptions to "keep my dog comfortable," which made my dog so out of it that you'd believe she might be dying. What my dog needed was IV fluids to dilute the theobromine & caffeine which are the poisons to dogs in the chocolate, & IV fluids make it easier on the dog as it works its way through their system. My dog was experiencing every single symptom of chocolate toxicity, including internal swelling & bleeding, which can appear as a large tumor on the liver in an ultrasound! This vet never mentioned chocolate toxicity after I told her initially this is what was happening & she told me it was NOT! Leaving no possibility that this could be anything other than liver cancer because my dog was 13yrs old. This visit cost me $345! And my dog did not even receive proper treatment for the entire reason in which I had taken her. She could have died from chocolate toxicity due to no treatment!! But she did not! Because when she woke up the next morning she was doing much better so I stopped the meds which made her seem so sick & unresponsive. She improved from there & a visit to her regular vet confirmed she was suffering from extreme chocolate toxicity & was very fortunate to have survived without any treatment despite the expensive visit to the emergency vet office, Care Center & seeing Dr Emma Lasley! She does not have a tumor on her liver, that was just swelling from the toxicity & Dr Lasley should have known this was a possibility, but she stereotyped my baby as an old dog who certainly must be dying in her eyes! Thank God I made the decisions I made by stopping the meds so that I could tell that my dog was back to normal, & taking her to an intelligent, PROFESSIONAL vet who ran the proper tests & considered her symptoms could possibly be from chocolate toxicity after ingesting possibly more than a half pound instead of giving a 100% diagnosis of a terminal tumor simply because of her age. If I had listened to Dr Lasley, my dog would've been on these debilitating meds the rest of her life because I could not afford chemo or surgery, which certainly could've shortened her life as one of them affected the brain. Which she told me to discuss surgery with my family if my dog actually did not pass in the next few days. She traumatized me for no reason & completely disregarded not only the chocolate toxicity but the fact that there could be anything else at all that could be the cause of her symptoms. And she was dead wrong! Please DO NOT take your pet to this emergency veterinary clinic because unless you have a lot of medical knowledge yourself, your animal could be misdiagnosed, untreated for what is really wrong, & possibly lose their life because of this! With all my heart I wish I'd held out until morning when my regular vet opened so that I wasn't forced to throw away $345 & get zero relief or treatment for my dog. I'm considering suing them for my money back & what they put my dog & myself through. I took my dog in as an emergency because her chocolate toxicity symptoms were severe & she was even convulsing on & off as well as shaking uncontrollably. I was afraid she was dying from this toxicity but thank God she wasn't because this vet did absolutely NOTHING for her chocolate toxicity because she misdiagnosed her & refused to listen to reason & consider that the toxicity was responsible. Had she died I would have already retained an attorney. But right now I am concerned for all the other innocent animals who might find themselves in need of emergency medical services. They will NOT receive proper treatment from this veterinarian at this facility! PLEASE do your research & take them to a much more professional clinic with vets who won't stereotype & actually consider all circumstances before diagnosing & who will give your animal proper treatment!

These people are the best. Always caring and nice. The facility is always clean. The only problem…read moreis the word is getting out on this place and it's hard to get an appointment. :)

Great animal clinic! Staff is amazing and so kind! Dr. Matt and Maddie are the best! They always…read moreget my girls in. Been taking my girls here for years! I would definitely recommend this practice.