If I could rate this place a zero star I would.....where to begin...
First- They never paid off our trade in loan after selling it within 48 hours of having the vehicle, which resulted in fees we had to pay, including another car payment and late fees. Which we never got paid back or even an I'm sorry. Also our time and energy to make sure it did indeed got paid off in the end.
Second- They falsify documents. They charged us for gap insurance policy that they never filed therefore was never created. Again costing us more money and us having to make calls and go into the facility to get this handled, which still isn't resolved. Another document they messed up on was the original loan document we had to go back to resign after having the vehicle for 20 days because they I putted wrong numbers to result in us paying more.
Third- They lie about everything and continue to lie. Not only have we have caught them in there lies companies they work with have as well.
Forth- The entire staff is incompetent.
Sales, Finance, manager and general manager was unable and continues to not be able to help us. Actually refuses to help us and doesn't even acknowledge they have made any mistakes in he last 4 months.
We do not get paid enough to have to follow up on them to do there jobs correctly. We bought this vehicle in September and it's now January and the problems we are having are still not resolved actually more just keep arising.
DO NOT BUY ANYTHING FROM THEM!!!!!! read more