Quick, timely service that restored the phone like new, and at a fair price. They were very easy to…read moredeal with

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

They are our go to spot while we are working at the convention center. I've bought memory, cables,…read moreand they have a great selection.

Three times (3)!! They've sent me/sold me the WRONG thing! And they don't CARE. The latest, some…read moreoverly gung-ho (hard to blame him, the rude, lazy, family management, parks themselves at desks, directly across and facing the register, but ask THEM a question and you get attitude, repeated looks of incredulous annoyance and answers whose only purpose is to get you out of their cashier sightline. As if they want to send anyone besides conventioneers and architects of their own custom-built gamer towers with 256 RAM , an animation studio attached, and gold and diamond USB ports...anyway, I tell dude I need 'an adapter, something unusual, well, to me unfamiliar, a USB TO SAT.. Something?' He says 'OH YEAH! I knowIknowIknow. I just wanted him to tell me where, roughly, it was. Stay at your post Sparky, take a breath. So he heads out on the floor, grabs a small box and pushes it at me. I assume he knows, he seemed sure, eager, confident, competent......so I paid and left. He NEVER asked what I was doing or what I was working with. He sold me a "uDrive Adapter USB-A 5Gbps to SATA", assuming, I suppose, I was inquiring about a laptop compatible device. I was not, in fact, I told him exactly what make and model I was using. The world's most basic machine; a DELL OPTIPLEX FFS! A desktop. Standing with the front door open on my way out I said 'Joel, or 'JEREMY', or whatever fancy pants name was, 'So, this is it right? This is all I need?'. He was already grinding his teeth and super-helping the conventioneer eyeballing the glass case. So, next time its best buy Amazon fuckin Target, anywhere but those creeps down there on Howard. Oh, and they better not charge me more when I'm there tomorrow at 8:50 am. I want the right item for the lower price. You betcha.

I run a nonprofit, and I called in, went over, and I was able to purchase a thunderbolt mac display…read moreand thunderbolt wire on the spot with free delivery, customer service was incredible, Azam pays close attention to customer needs and provided me with discounts. He has helped us through several purchases over the months.

Says open online. Went toy shop and it is closed. The door says call to make appointment. Person…read moreanswered and was no help. Will not recommend to anyone. Thank you for nothing.

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Very responsive and went above and beyond for replacing a laptop battery. Mike was able to do a…read morehouse call and the replacement took about an hour. The Apple Store said they needed 3-5 days and also cost more!

Had an excellent experience last fall at this shop. I've been using Mac computers since 1985 (!)…read morebut never had a problem I couldn't deal with myself, but this time was different -- some very baffling issue with the way memory was operating. Not a simple problem to diagnose, no matter how many Reddit posts I read! Took it to this shop, and the problem was solved in about 2 days, and the price was extremely reasonable. My experience exceeded expectations in every way!

LI recently had an excellent experience with San Francisco Bay Computer Services. My daughter's…read moreMacBook Air (15-inch, M2, 2023) had a cracked screen and water damage. The screen had lines and would black out, making the laptop unusable. When I took it to the Apple Store, I was quoted $1,100 just to send it in for diagnosis, or $1,400 for a new laptop. I contacted two other repair shops, but they didn't handle Macs or water damage. Thankfully, I found San Francisco Bay Computer Services. They quoted me $467 for the repair, which included a screen with the Apple logo. I paid a 50% deposit, and they ordered the part, which arrived in just one day. I dropped off the laptop in the morning and picked it up the same day--fully repaired and working perfectly! They also provided a 30-day warranty on labor and assured me the parts have a manufacturer warranty. To top it off, I received a 20% discount on labor for my next visit (not that I hope to need it anytime soon!). Ed was responsive on the phone and texted me when laptop was ready for pickup. Their professionalism, efficiency, and fair pricing make them stand out. I highly recommend this business to anyone in need of computer repairs, especially for Macs!

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

The entire team at 24HourTek is fantastic. We've been using them for our computer support needs…read morefor about 4 years and have been very impressed. They help create viable solutions for our unique firm needs. They communicate clearly and the techs are friendly, knowledgable and helpful. We appreciate all they do to help our business run smoothly and efficiently.

Above and beyond incredible service. Luis is old school, he looks out for you and has your best…read moreinterests at heart. I went to Luis for screen repair bc my laptop fell onto the floor on the side and the screen cracked, and blacked out with dead pixels on the screen. Luis repaired it for me so fast with incredible turnaround time within days. List of why Luis goes above and beyond: 1. Cared about saving me money whenever possible and was very transparent about prices, talked me through details and options for replacement screens and gave pros and cons of each while comparing prices. He sent screenshots of prices and receipts as well as FedEx tracking. (As an aside, I mentioned I might Lyft to his place to send the laptop and he said 'don't do that, so expensive, take MUNI and save money!') 2. After receiving my laptop, he also saw my right speaker had bad sound (I've been meaning to get this fixed for a while and have been putting it off) and offered to fix it himself. He was going to do it for an additional $50 then later just charged me $25 bc the speaker he found wasn't "perfect" according to him but to me it sounds great haha. This saved me so much instead of going to Apple without warranty which would have been at least $200 bc from what I read, they usually insist on replacing the entire "top case" and not just single speakers. Wow, thanks Luis! 3. I am badly organized and don't maintain my storage well; when I went to pickup he gave me many tips on what to fix and how to free up more storage, then organized my desktop for me in front of me. Thanks Luis! His communication is also top notch, very fast response times, very detailed texts. He's absolutely fantastic. You are in good hands if you go to him.

luis's efficiency, short turnaround time, and thoroughness are truly admirable thus i'm thankful…read morethat he was able to repair my laptop so quickly. context: i spilled half a glass of room temp water on my macbook pro (april 9). april 11th (4/11), though my laptop can turn on + all of my data was still there, the keyboard and trackpad no longer worked. timeline: i contacted him through his website on monday (4/13) afternoon, then again on yelp monday night (due to my anxiety and urgency). luis called me wednesday morning (4/15) for details and the price cost to repair. we scheduled for me to drop off my laptop the next day (4/16), where i walked him through what had happen to the macbook and he walked me through what he was planning to do to fix it, as his success rate for liquid damage repair is 70+%. luis contacted me again later on the same day (4/16) via text message with photos + explanations with what had happen after opening up my laptop AND that the laptop was fixed & ready for pick up! after checking everything is fine/ good to go, i picked up my repaired macbook on friday (4/17). price: it was a $100 nonrefundable deposit to check if the laptop is fixable (paid on 4/16). $200 for labor + $20 for parts (lid angle sensor and 1 usb-c port) that needed to be replaced (paid on 4/17). total for my macbook repair was $320. sincerely appreciate the speedy fix and def reach out again for future macbook repairs/replacement parts.

Great food, great guy . Stayed open later to make sure the food was nice and fresh for me…read more Definitely recommendè

The posted hours show that the shop is open on Sundays. I even discussed this with their staff on…read moreSaturday and they confirmed it was open on Sunday. So I went to the store and it was not open.

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

Mitch was unable to provide the hardware repair I needed but he did refer me to someone who could…read morehelp.

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support