This is a negative review about Artworld. I am a former customer who spent many thousands of…read moredollars with them in years past, but that will never happen again. I left some paintings with them when I was in Victoria a few months ago, but an employee (Andrew), clearly didn't like me and sabotaged me while I was and ensured I wouldn't get my paintings on time and forced me to leave without them. I have been trying for months to get my property returned without success and when I finally found out what was going on, they wanted to charge me $284 for shipping - on top of me paying for air shipping already. I blew my stack. Unfortunately for me, the store owner sided with the abusive employee and wouldn't give me squat, which prompted my post this morning. I tried to let it go, but I realized I was furious. A few minutes ago, I sent the following letter. +++ There are a few things that really bother me here. You are standing on store policy and saying that's why you won't help me. I'm calling rubbish on that. YOU and your family own the store. You could easily waive this policy, take responsibility for what happened and send my paintings back to me at no charge. As I said, I am not paying for shipping twice. Also by pulling the store policy thing on me, you have shown me clearly you don't give a damn about me and you have sided with your abusive employee. Whether you realize it or not, his behavior is your fault. Why? Because you and your family own the store. IMO, you have an obligation to make things right and you told me you would make it right when I saw you. But you clearly have not made it right. You are holding me hostage over my own paintings and are demanding I pay to have them shipped. That is flat out wrong in the worst way. If you really cared about me as a customer, (and you clearly do not), you would take responsibility for what happened, eat the cost of the shipping and send me my paintings. Nathan Will I get my paintings back? No idea, but I could not/would not let this matter slide.

There's a wide selection of art and framing supplies here. The staff are very friendly and…read moreknowledgeable and the prices are just right. It's on a major street and not difficult to spot; there are parking spaces around the neighbourhood should you need them. At the back, there is also a wide selection of cards where you can print your own art or if you're very crafty, put something on it. I take photos throughout the year, so for me, sending Christmas cards that have​ my own art makes card-giving extra special. You'll also see a wide selection of sketch notebooks in a wide range of prices. Pens? If you want pens, boy there are lots of them - in many many different colours. I can go on and on, but I guarantee you, you won't be disappointed.

Located a bit south of Chinatown Victoria this store was well stocked with all types of art…read moresupplies and frames. Folks were very friendly and helpful without being pushy.

I bought a very expensive (~$400) frame from these guys. I trusted the expertise of the shop to…read moremeet my needs on this particular project. Not only was the frame too flimsy to be picked up from the top without bending so much that the fasteners for the picture popped out, but the wire they provided for me to string up the hanging mechanism was WAY too short. From now on, I'm choosing Amazon or other custom options here in Victoria for framing, instead of these guys. So disappointed, after years of living elsewhere and having solid, professional options for framing.

We had a great experience at Frame-Up. This was three years ago. We had a large Norval Morrisseau…read moreprint that had a few problems and they went to extremes to fix and restore the painting and then to frame it beautifully. We are heading to Frame-Up again tomorrow and I was checking their hours on line and I thought I should write a review because we were very pleased with the job they did.

I have been using the Frame Up for years and have always been more than delighted by the results…read more Kathy is great at helping me choose what frame and color to use and her prices are fair.

Mark the owner of this fine art gallery is very competent and honest…read more I purchased some items and he ensured they were shipped perfectly packed and followed up regularly to make sure everything went well. And it did! I feel good about his opinions and passion and the quality of his available artwork. Just a great local business to support as he educates everyone on local history and allows you to purchase some of it! Now that's a win-win

What an amazing gallery. I always find the perfect gifts for family and myself here. The best place…read moreI've found for Indigenous Art in Victoria. The owner is so knowledgeable and helpful. I definitely recommend this place to friends.