Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

We have had nothing but success and reliability with them for many years. If you are looking for a…read morereliable low voltage contractor, you have found the right place. Bob

From the owner: New York Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout NY, NJ, & CT.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available New York Network Cabling and Fiber Optic offers telecommunications services in New York and New Jersey including Manhattan, Brooklyn,Bronx, New York City, Buffalo, Rochester, Yonkers, New Rochelle, Mount Vernon, Newark, Jersey City, Elizabeth, Staten Island and surrounding areas.

Scott was amazing helped me with my upgrades. in addition we needed help with the bill and took…read morecare of it 5 out of 5

I recently stopped in to find out the cost of upgrading a few phones. I knew if I was trading in…read morean IPhone, I would be getting a credit of $1000. I was informed that I would be getting a credit of $667 towards my monthly installments, and $333 towards store credit. This has never been the case. And there was no way I would be able to spend $333 in an AT&T store. So I went to another AT&T store (a corporate one) and found out that that entire $1000 credit should be put towards the monthly installments, and what was happening at this other store was very shady. Also, a year a half ago, I had purchased 2 phones for my kids. At the time, i was given the family insurance of $45/month to cover all the phones. What I didn't know at the time, and didn't know until it was looked up (as I get paperless statements) at the other store, was that I was being charged an extra $32 for insurance on the two phones, which was put on when those phones were purchased. And guess what, happened at the same store. I don't know what is going on at this store, but recommend staying away from this store as there are some shady practices going on, which is taking money out of your pockets and putting it into the store.

Cheng and his team were amazing to work with. They installed five ethernet drops in my house and…read morekept me in the loop the entire process. They were fast and efficient. I went to the store to get the gigabit switches I needed and when I came back they had already ran half the wires. Cheng is also an amazing communicator. During times like these everything has to be done through emails and phone calls and Cheng made every effort to make sure I had the information I needed to all my questions in a timely manner. They also kept the areas they were working in neat and clean. All in all I would highly recommend Cheng and Wire It On for your residential ethernet needs. Cheng, I wish you continued success with the business!! Thank you so much!

Cheng mounted my LCD TV on my wall and did a great job. He has a funny habit of announcing that…read moresomething has gone wrong that will prevent him from finishing the job, and then immediately discovering the solution to the problem. In other words, a little unnecessary drama, but he's a nice guy and the results were great.

loved his service! I wonder what happened why did he close? he was great and fast! he installed a…read moreTV for me in under 20min. needed a new installation to come find out his business closed! so sad. hope you're ok Pena!

After another company did the classic no call no show , pena installations came to the rescue , he…read morewas neat fast and reliable. He definitely knows what he is doing. Thank you

One call, one visit. Job well done. Excellent work and great…read morecommunication. Best price I could find and the work was done perfectly. Thank you!

The Folks at FiberTechs jumped in to help us out on a project where another LV Cabling company…read morecould not complete. They were highly responsive and cost effective. They were prompt, clean and neat in their workmanship and their back office was efficient in invoicing and providing COI and all other necessary paperwork to quickly complete the project. We would use them again on other projects for sure

Way overpriced! We have used them for over 40 years. Seems like every time we get a new bill it…read morehas been increased. We are actively looking into alternatives.

Optimum sucks! We had our equipment replaced numerous times (3x in a 12-month period) and we keep…read morehaving the same issue (loss of signal: error code APT-224 & DTV-300). Every time the Tech visits, they always ask the same question: "where did the equipment come from" and then follows it up with "this equipment is not on record at the office". Our house has also been re-wired inside too. You call the office and they say the same thing: "pull out the plug and wait 10-seconds to re-set", but this never works. Here is a news flash: optimum's equipment is sub-par, trouble shooting skills suck and everyone you contact seems to be located outside of the USA having a heavy accent that makes communication almost impossible. As of 11/11/2025, just spent 2-hours on the phone with no results. Now have to wait 2-days for the Tech to come again (third time this year). Now planning to find a nearby location to visit in person!

Larry is awesome. This is the second time I used him, and he is an expert. Spot on in IT and…read morenetworking /routing. Worth every dollar I paid him. If you want to job done right, call Larry at Sound Impressions.

From the owner: Custom audio and video systems. Lighting Control. Networking,Project Consulting and Management,…read more From Concept to completion. We are Dealers for many Great Lines and will go over our services when we meet. Please give us a call.

HORRIBLE CUSTOMER SERVICE!! I signed up in early September of this year for internet and cell…read morephone service, but changed my mind and cancelled everything before any installation was made. I received a cancellation confirmation on Sept 18. I returned the IPhone, unused, to the Butler store and got a receipt...that was the easiest part -no problem at the store. Shortly afterward Verizon started billing me and making automatic withdrawals from my checking account. I had my bank reverse the charges, thinking it was just a mistake, but then I kept getting billing notices - almost daily lately - with threats that this will affect my credit score (which happens to be over 820). Yesterday, I finally succeeded getting (I think) a human agent in an online chat. But every 15 min or so they would switch agents and I had to repeat everything to the new "agent." After more than TWO (2) HOURS of explaining my problem, getting switched to different agents and repeating my problem, I was told they didn't have the info needed to help me. He/she said someone from "financial" would call me back within that day. All day I carried my phone around, but no call ever came from anyone at Verizon. This has taken considerable time and frustration on my part to resolve a problem that shouldn't exist in the first place, because I do not have Verizon equipment installed in my home. At this point I'd gladly pay the ransom they're demanding just to get Verizon off my back and have some peace of mind, but the $ they want from me is different every time - and I fear that they will just keep hitting my checking account, no matter what I do. The single star I'm giving here is for the helpful service I received at the Butler store. They should get 5, but I refuse to let the company take credit for their one human being when everything else is totally ineffective, subpar, and frustrating.

Went there prepared to buy new phone outright and was told that they have very little stock and…read morethat I would have better luck at Apple or Bestbuy. Was also told that info from Samsung could not be transferred to IPhone. Went to Apple, downloaded an app, transferred all info flawlessly to z iPhone 16, and had quite a few phones, colors, accessories to choose from that didn't need to me mailed to us.