Dr. Carbone and his staff are just wonderful! They're super friendly and do a great job!…read more My entire family goes there and we're very happy with our decision to have them take care of all our dental needs! Highly recommend Dr. Carbone and his staff!

Steer clear of this clinic and its parent company, Catalyst Dental Allies…read more While Dr. Carbone has always been kind in my interactions, the events surrounding my husband's treatment by another provider there have left us with serious concerns regarding patient safety, infection control, communication, and management oversight. My husband underwent preparation for two crowns at this office approximately a year and a half ago. During that appointment, we witnessed a dental assistant place a bare, ungloved finger into his mouth. During the same procedure, a dental instrument was dropped onto the floor by the treating doctor. The instrument was then picked up by the dental assistant, wiped with a Cavicide disinfectant wipe, and immediately handed back to the doctor for use in my husband's mouth without proper dry time. What makes this particularly concerning is that Cavicide labeling contains warnings regarding skin contact and proper use. The instrument was not sterilized through any process that we observed before being reintroduced into the oral cavity. Shortly thereafter, my husband developed painful sores, cuts, abrasions, and significant oral discomfort. To this day, he continues to experience complications from those crowns, and we have now been informed that they must be completely redone at our expense by another provider. Equally concerning was the conduct and demeanor of the dental assistant during the incident. The assistant appeared extremely emotional and was crying during portions of the interaction. As his spouse , it raised serious concerns regarding whether she was in an appropriate condition to be assisting with patient care during an invasive dental procedure. The Regional Manager, Lacey, was present during these events and interactions yet did not intervene or address the concerns that were being raised regarding patient safety and clinical conduct at the time it was happening. When I later attempted to discuss reimbursement for treatment that now must be redone elsewhere, the office repeatedly refused to provide meaningful assistance. During multiple phone conversations with Gia, I was never asked to verify my husband's identity or date of birth before discussing aspects of his care and account. I found this troubling from a privacy and compliance standpoint. I was told that the new management would not discuss the matter with me further and that I needed to contact Human Resources. I was given an email address to contact and that was it. The office manager, Gabby, and other staff members were unable or unwilling to provide the information necessary to escalate the complaint. For a corporate-owned practice, I found the lack of transparency and accountability extremely frustrating. Additionally, we experienced repeated billing issues throughout our time as patients and my insurance had to get involved to get us reimbursed. Whenever questions were raised regarding charges, communication became noticeably more difficult and retaliatory. We trusted this practice with our family's dental care. Instead, we were left dealing with ongoing pain, additional dental expenses, unanswered questions, and a complete lack of accountability. Patients deserve better.

Im a bit afraid of going to the dentist. Juan Lopez is a…read moreexcellent dentist. This time I went in for a cap and saw Dr. Eric Lopez. He is a perfectionist and like his father painless. I would highly recommend Eric Lopez DDS.

I needed new veneers for years. But I was reluctant to have them done. That is, until now. I am…read moreglad I waited. Dr. Juan and his entire team is wonderful. I love my teeth!!

So impressed with Dr. Brooks and his staff. The office is extremely nice and clean. All of the…read morestaff were friendly and they all did an excellent job of explaining what to expect and what happens next. My son had all 4 wisdom teeth removed. Dr. Brooks took his time to explain the steps, what he would recommend and why. The surgery was quick. I would definitely recommend them for any oral surgical needs.

Background: I was a patient of the clinic for many years…read more(back when her dad was the dentist. I have never had anesthesia for fillings or cleanings in my life because there isn't a need. Reason for low review: We had a snow storm earlier this month, and she closed her clinic Thu & Fri because of it. She is closed Sat & Sun. I had been dealing with a low-level pain for a month using self-care. As luck would have it, the pain intensified that Wed night. I was unable to close my mouth or eat. Just touching the tooth with floss was excruciating. The clinic opens at 8 AM. When I didn't receive the call I was expecting, I called in and was told she doesn't arrive in until 9. When I finally got the call at 10 I was told I had to wait until Wed. I found an emergency dentist who could see me in 30 minutes, so I went to him. He told me I had fractured a root, would need antibiotics and at least a root canal. He got me in to see the endodontist a few hours later. I was told the tooth needed to come out & have an implant placed. By the time I saw the endodontist, the pain was still severe, but not excruciating (the antibiotics and naprosyn had kicked in). Once I saw the oral surgeon & had the dates, I called back to Montgomery's clinic to give them the update. I was informed that I was no longer going to be seen by Andrea because I went to another dentist when she couldn't fit me in. Her receptionist was very apologetic, saying she told Andrea several times that my pain was excruciating...Andrea simply didn't care. As a patient, I am stunned by her selfish callousness. As a physician, I am appalled by her rudeness, lack of empathy, and lack of professionalism. The truly sad part about this is that the hygienist I usually went to is AWESOMENESS personified. The front desk staff are top notch. Andrea does not deserve such loyal people! See Dave G's note: apparently I an not the only one to be so poorly treated.

Great customer service. Jr first day as a new patient. A little nervous, he felted welcome and…read morecomfortable. Thank you Montgomery team! Job well done!

We have taken our kiddos and foster kiddos. I love that they take care of foster families by making…read moreit easy to get in for an appointment and receiving services. The technicians are very kind and the Dentist is always thoughtful and helpful. He is sweet with the children too, excellent chair side manners.

They are very nice and usually very fast. The office is very kid friendly and the staff have…read morewonderful personalities. All-in-all it's a great experience. My daughter loves her Dentist! They treated her so well. Very happy.

He says gentle and it is! I really like this man. A sweet person and good dentist. You can't go…read morewrong. Very small office. But good.

New to the area, I experienced a dental emergency, which included the loss of a crown. A co-worker…read morerecommended a local dental office. Unfortunately that particular dental office did not have any available appointments until the following Wednesday and referred me to "Gentle Family Dentistry". Gentle Family Dentistry was great and provided excellent customer service! The staff and Dr. William Carter Jr. DDS went out of their way to rescue me from my situation. The staff went so far as to research the availability of other dentist and finding room on their busy appointment schedule for me. I highly recommend Gently Family Dentistry to other patients and their families.

Friendly staff and doctor! I was well taken care of and glad that I've come back to Dr. Wuse.read more

Very polite employees. Dr. Cara is great. I normally use Jo…read moreNix as my denial hygienist she's awesome. Today April was my denial hygienist. She's good too ! Highly recommended

Cpt Loi was one of the best dentist I've ever been to…read more She was friendly, gentle, and all around great company. My teeth have never been better.