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    Optima Shipping Systems

    1.0 (17 reviews)

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    So, see anything wrong? 1) they can't leave package there, 2) the outgoing flag is up
    Thom K.

    I order from an online company, iHerb, which uses Optima. Three times they have botched my order, but the most recent is the best. I received notification that my package had been delivered, but could find it nowhere. I tried to contact iHerb, which was it's own mess. After two attempts to have the order reshipped were denied without explanation, I called Optima and got their answering service. I DID hear back from them Monday morning, with a terse e-mail stating that the package was left in my mailbox and a photo was attached. The photo clearly shows 1) that the package was crammed into my mailbox and left, 2) the "outgoing mail" flag was raised. USPS took the package and will not return it to me unless I pay $11.75. That's its own extortive mess, and I've already contacted the postmaster general and my congressman (the office is run by an evil shrew). I have pointed out these issues to the person from Optima who contacted me, but have not heard back. Meanwhile, the order was reshipped, using -- you guessed it -- Optima Shipping. Here's hoping they don't screw it up, again. I made my position abundantly clear to the support person from iHerb, but will be contacting their corporate office today. A company that is clearly run out of a mostly vacant office, but carries the attitude of the cable companies. Avoid Optima Shipping and any company that does business with them.

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    6 months ago

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    7 months ago

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    6 months ago

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    4 years ago

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    1 year ago

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    2 years ago

    iherb uses this company. They sent me an email that says my order has been delivered. However I never received any box...

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    2 years ago

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    2 years ago

    My package was never delivered, there's no costumer service, and nobody's answer my emails

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    if I could give 9 less stars it would still be to high !! worst experience ever. do us all a favor and get out of the shipping business

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    11 years ago

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    Optima Shipping Systems - Updated May 2026

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