I have been a client of 'The Spectacle Site' at Rowville for many, many years & found the staff…read moreexceptionally friendly, respectful & efficient. They never try to push unwanted, expensive frames or 'extra's' on to you - they simply explain all the options available - then leave it up to you. The Optometrists are also friendly & efficient, making you feel comfortable & at ease during the entire 'testing period' - explaining clearly why they do each specific test. When you make an appointment they are always ready & waiting for you. If you just want to see what frames are available - I can assure you that you can look at your leisure - without being 'bugged' by over zealous staff!

I booked my first appointment with George of Hawthorn Vision via twitter and received the most…read morecomprehensive and thorough eye exam I've ever had. Not only that, I now have the best glasses prescription I've ever had. I had no idea the world was supposed to be so crisp! They also have the means to test for glaucoma in more than one way for the surest results, cataracts, macular degeneration and more! I had the glaucoma, macular degeneration and peripheral vision test since it runs in my family and was emailed the results with very cool photos of my eye. After experiencing the franchise optometrists first, I won't go to anyone else except here now. We commute from the eastern suburbs just to see George. He should be everyone's optometrist. Child friendly and bulk bills where possible.

I've been wearing glasses and contacts for 20 years and have never received such exemplary service…read more Not only was the staff and Doctor Steven efficient but they were kind and caring. My appointment was made same day and in less than 24 hours I had a prescription and a high index lenses and frames ready for pick up. Over the years I have often waited up to 3 weeks for lenses to come in as my prescription is almost a 6.0. Couldn't recommend another optometrist and eye glass store more!

What sets OPSM apart from other optometrists is their exceptional service. Here they really do…read morewhatever they can to make the process of getting eye tests, buying glasses (etc) easy. If you're in the market for a new set of glasses, they're always willing to give advice and make suggestions based on what they think will suit the shape of your face. I always pick the same style and shape but by asking for help I've been able to move out of my comfort zone with different shapes that still compliment my face shape. Eye tests here are free under medicare, though I was always under the impression that you can only get one per year. Recently I had the misfortune of being "attacked" by a tree, with a very spiky leaf scratching my eye and slicing my contact lense in half. Needless to say my eye was a bit sore and when I paid a visit to OPSM Anthony was able to take a look at my eye and make some suggestions on what I needed do next (eye drops, keep my eye clean and follow up with another test in a week to make sure the scratch was healing). I went back a week later and all was okay with my eye and I walked out without needing to pay a cent! How great is that!? Pro tip: you can make appointments online for some of their stores. Otherwise give them a call to book your optometry appointment.

Always had nothing but good experiences in dealing with OPSM including this store. Incredibly well…read moreorganised and courteous, I'd have no doubt hesitating coming back.

My first time to specsaver! Being an opsm customer I've…read morenever ventured to specsaver before. Although when I did, I found the service to be good! Optometrist did my eye test thoroughly. Maybe it's been a while since my last eye test but I feel that they have more tech on deck! If you are picking up glasses, you actually have to book an appointment to ensure fitting is right. I didn't have to this whenever I pick up my specs at opsm. Again I'm feeling impressed by the thorough service. Good value specs and I'm happy to return

had very recently visited the optometrist john in there , service is most proffessional i had ever…read morecome accross , very thorough , comprehensive as well as empathetic . i am wholehartedly recomend the services they have got on offer there . most happy. thank you.

Yes, this is the biggest OPSM in Australia. With multiple testing rooms, and literally thousands of…read moreoptions when it comes to frames, this is a great place to book when you need an eye wear update. The thing that really makes this store is the staff. After a recent eye test by one of the friendly optometrists I was handed over to Trent. His job (as far as I can tell) is to help people find the most flattering pair of glasses through a process of patient comparison. He was awesome and spent a good 30 minutes following me around the store, suggesting frames, and carrying them all in a little box so I could then look at them all together. He was a great help and made my experience actually fun, instead of the usual "I want to poke my eyes out" ordeal that comes with buying new frames. So, apart from Trent, OPSM Hub has a number of playback video screens scattered around the store. How do they work? Strut about in front of the screen in your potential new frames one after the other, and then play them all back in a row so you can compare. Genius.

We went here for an eye exam. The optometrist Dr Anh Huynh seemed pretty good and we were happy…read morewith her. But the customer service from the guy at the front was lacking, he didn't greet us as we entered and was a little unpleasant over the phone. This place offers a $40 eye scan service which we haven't seen before at other optometrists.