1. Operation Hair

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San Jose, CA

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Operation Hair

4.7 (131 reviews)
Open • 11:00 am - 9:00 pm

By appointment only

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Response time

1 day

Response rate

100%

Services - Operation Hair

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Reviews With Photos

Sylvia C.

Booked an appointment with Deshey for my 4 year old daughter before our trip to Japan and Taiwan. Deshey did an amazing job with my daughter's braids, especially with it being the very first time my daughter is getting her hair done professionally. Deshey was very gentle, patient, and welcoming. The braids were very well done! It lasted throughout the entirety of our trip, even without my daughter wearing a bonnet to sleep (she doesn't like to wear one). Even held up well throughout our 11 hour flights. We will definitely come back to try other styles.

High recommend Nataly for braids And Mina for haircut!!  Both great and super professional.  Thanks!!
Taylor R.

I had such a fantastic experience getting my hair braided here! From start to finish, the service was excellent. The stylist was skilled, attentive, and really listened to what I wanted. I absolutely love my braids - they look amazing and feel secure but not too tight. I highly recommend this place for anyone looking for beautiful and professionally done braids! Nataly for braids and Mina for haircut!!

My dreads were AWFUL, I had asked for retwisting and assumed that's all I could do with the mats I had. Without a doubt, Natalie is my new hair dresser and I WILL be coming back. She gave me confidence, made my shit look so clean when I didn't know it could. Best vibes I've ever felt in salon and owned all herself! Can't tell me the difference is so much better :) I feel better!

Mimi I.

My very first time getting Boho braids. Natty did my hair and OMGGGG she is AHMAZZZZING! I love it so much, I have been getting a ton of compliments and I'm so in love with them. She was fast too. It literally took her 3 hours to do. I will be back to have Natty do more braiding with me. I am so blessed that I went to her, I will not go anywhere else. Thank you so much Natty! You are super talented/gifted, sweet, personable.

Huge shoutout to Natalie for an amazing braid session today! She crafted flawless, long-lasting braids with incredible precision and care. The vibe was welcoming, and her skills are next level. If you're looking for a talented braider, book with Natalie ASAP!

Leanna D.

Recently got extension done by Natty and let me tell you she was very professional and informative! this was first time getting extensions done and so glad I did. her process was fast and efficient. I will definitely be going back to her. thank you again Natty you boosted my confidence even more! also got tons of compliments!

Lukela L.

I've been coming here to get my hair done for about a year now and the experience is so positive! The shop is clean and the service is quick. I've come in for braids 3 times, they even did my braids for my wedding and it was beyond beautiful. I wore the braids throughout my honeymoon and they lasted so long through a few months. It's tough to get a stylist in San Jose and I'm glad that I have Operation Hair for all my braids needs and I'll keep coming here and telling everyone all about it! Great experience all across!

Sophat R.

I found this shop for my fiancé as she was looking for her hair to get braided. Natalie was very responsive and even recommended a spot for my fiancé to get some hair to add to her braids. Her hair came out amazing and she made sure that my fiancé was comfortable. If you're looking to get your hair braided please check out this spot!

Makayla B.

Can I just start by saying these ladies work so hard!!! Everybody at the salon is sweet, respectful, and unique. I set up my appointment with natalie and she was very quick at responding and very thorough. She recommended some beauty supply stores so I can get the correct amount of bundles. When I go to the salon, the music and vibes are always so welcoming and I feel like I finally have a trusted place to get my hair done and come out looking great!! I got a full head of faux locks as seen in the pictures. I expected about a 3-4 hour appointment to get this done. Imagine my shock when they finished in less than 2 hours. I highly recommend getting your hair done here as these lovely ladies work very hard to get you looking perfect!!

Dutch beaids
Heena C.

Natalie did a good job with my hair. I had requested for two dutch braids. I had to get my own hair from elsewhere. She charged $65 for the service which was a bit high but since it was a thanksgiving weekend I didn't mind paying the price. The pre-stretched hair was pretty cheap. I will come back to try something else.

Hair with a clip in the back holding it up
Ghost I.

Nat is SUCH an amazing person to genuine and authentic shes great and along with everyone else in the shop! They're great and SO fast it took and one and a half hours to finish my extensions. I can put my hair up and down perfectly and it looks so natural. Nat also has an amazing album so if you ever see her tell her you want a CD! Thank you all again WILL COME BACK AND RECOMMEND TO EVERYONE!

Shannon D.

Natty and her team are amazing, my daughter is super tender headed and never wanted to get her hair braided but Natalie is sooo gentle with her she loves going to get her hair done! They work very fast and are super knowledgeable on styles and what will last for kids and what won't. Everywhere we go my daughter gets compliments!! Can't wait to see you soon Natalie! Don't know what we would do without you!

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Business owner information

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Natalie K.

Thank you so very much for your kind words

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2 years ago

Thank you Nataly for my last minute appointment. You hooked it up fast and beautifully.

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Page 1 of 4

Ask the Community - Operation Hair

I got woven extensions about a month ago. I took off the extensions yesterday but am having a hard time opening up the braids. Would you be able to help me out?

yes doll just text us 408-724-3519

What's the cost for 4-6 Dutch braids?

Hey! If you would like feed in braids do you need to bring your own hair? Please answer asap!

Yes/No depends if there is a specific type you want or wether or not Natty Kay has it already in stock.

How much for a sew in?

Give them a call for specific prices.

View All 6 Questions

Review Highlights - Operation Hair

“Natalie is warm and welcoming, she listens to her client and works with them, giving professional advice.”

Mentioned in 25 reviews

Read more highlights

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I've been coming to The Studio for years, even after moving to NYC, so when I was back in town and…read moredesperately needed a haircut, I knew exactly where I wanted to go! I tried Jazz for the first time and she was amazing. I have K-tips in, and she cut my hair to absolute perfection. Exactly the refresh I desperately needed, and I left feeling like myself again! The Studio will always be my go-to recommendation for a hair salon in the South Bay. All the girls are so sweet, and the salon itself is always super clean, spacious, and welcoming.

If you're searching for a new hairstylist, look no further!…read more I found Andi on TikTok/IG and decided to try his services back when he was still in cosmetology school. He took the time to assess my hair and helped guide me through understanding the style I wanted. He did such an amazing job that I followed him here to The Studio. This time, I wanted to try something new and requested a shag haircut with lots of texture. Let me just say, he delivered!!! He even styled it in different ways, both blown out and curled, so I could see how versatile the cut was. Response Time: Quick turnaround. Consultation: Even if you don't know the proper hair terminology, Andi is able to understand exactly what you're looking for with just a few reference photos and your explanation. He'll also be honest if a certain idea may not turn out the way you envision it, which I really appreciate. Feeling like a Pinterest model. My next appointment is already booked!

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Finally got to get a curly cut from the amazing Gissell and let me tell you she did not disappoint…read more The salon itself is super cutesy, the front staff was lovely she offered me a beverage and checked me in super quickly. There's so much to look at from the wall of products to the screen on the side playing super helpful tips and product recommendations. Gissell is not only incredibly talented in the craft of curly cuts but she is such a sweet person in general. I felt comfortable sharing past experiences as well as what I wanted this time. She listened to each and every concern I had and every step of the way made sure I was happy with the outcome. The curly cut I chose had wash and style in it and wow that conditioner massage was too good! She let me know all the products she was using on my hair as well as giving me tips on how to style my hair and what products to use at home!! Which I so appreciated because taking care of curly hair is hard! I've gotten a curly cut before and it was nowhere near this good. I will certainly be back and I can't wait to hang out with Gissell again in a couple months!

After finding the salon on TikTok and seeing that they specialize in curly hair, I booked an appt…read moreonline. I was really excited for the appt. The salon has an attractive atmosphere and they offered me a menu of drinks when I arrived, which I thought was a nice touch. I requested a trim. My curly hair is longish and I was hoping not lose too much length, as it took me so long to grow. I just wanted to polish it up a bit. I booked with Alona after seeing her work online, and she gave a consultation. She said because my hair is uneven lengths in the back, she'd have to cut a substantial amount of hair, bringing it to bob length to make it even. I explained no, I don't want to cut it that short, and I don't mind if it's not fully even, just trim the split ends and keep as much length as you can. She said no, that's not an option. Then I asked if she can think a little bit out of the box and accommodate my request? She said no. She went to check with management and came back saying no. I was forced to leave the salon without getting a haircut, as the stylists were unwilling to work with me, without cutting off a significant portion of my hair (a third, but it would look like half, as curly hair bounces up and looks shorter). The owner was nice about it, but personally I feel the lack of flexibility here is not right. I know that what I was asking was a normal request (she said maybe it feels like a normal request to you...!) , and it could be done, maybe not exactly how they would wanted it to be -- but a haircut. But they refused because they are "curly hair specialists" and rigid in their systems. I thought their knowledge of curly hair would allow them to be creative enough to help. But they didn't want to. I left feeling on the verge of tears, it was a very frustrating experience. I never imagined any salon would refuse to cut my hair. In the owner's response to my review she misrepresents what happened. Not cool. None of my hair is at bob length, it would be if it were to be cut as the stylist was suggesting. Some of it is a little shorter than longer parts but it's not that drastic. I also clearly told the stylist that I was open to it being a bit uneven. I asked the salon to be flexible and that is what my review reflected. This could been an opportunity for the salon owner to consider if perhaps her salon wants to take a more client-centered approach. Instead she decided to discredit me in her response and lie about what happened. Really a bummer. Updating to one star.

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