Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

This place accepts card or cash and is very family friendly. My 4 year old daughter was worried…read moreabout her father and didn't want to leave his side during the appointment. They allowed her to sit in on the appointment and answered every question we had. They have at least one employee that speaks both Spanish and English, which was great for my bilingual daughter to see. I was highly impressed with the professionalism of Donnie and was happy to hear about the humanitarian work he had done in both Honduras and the Dominican Republic. I was also impressed to find out Donnie had served in the air force for 27 years! During the appointment, Donnie immediately alleviated my husband's pain and prescribed medicine to help him recover. They sent the prescription electronically to our pharmacy, allowing the pharmacy to go ahead and get the prescription ready for us while we drove to the pharmacy. This was very convenient and a big time saver. I highly recommend this location.

All doctors who work there were helpful. And answered all my questions. Staff was great.read more

No respect for your time. I scheduled an appointment for 11:15 and was asked to arrive 30 minutes…read moreearly to complete paperwork, which I completely understood. I arrived as requested, completed all of my paperwork, and then waited. After sitting there for 40 minutes past my scheduled appointment time with no indication of when I would be seen, I finally gave up and left. I understand that offices can run behind, but if you ask patients to arrive early, their time should be respected as well. A simple update or acknowledgment of the delay would have gone a long way. Very disappointing experience.

Had a great appointment with Suns Dermatology today. Got to see my favorite person Kim. I love ms…read moreKim. She is awesome, polite and very caring of my skin care. She really does an excellent skin examination and carful looking at my skin for any cancerous skin cancer. THANK YOU MS. KIM

5 Stars for the cardiologists and providers at CVI of NWFL. They are exceptional. Very…read moreprofessional. Never in a hurry. My parents used CVI. These are the only cardiologist I would go too. However, Brook who answers calls is rude and unprofessional.

I have been using this office for years, Dr. Haggihat is a good doctor, cant say much for the…read morestaff!! They do not like to return calls and when they do they are not very nice. Needing hip surgery doctor Dietrich office called as many times as I did just trying to get heart clearance. We have waited now for 9 days with no answer, all we have needed was a clearance faxed. With no help from this office knowing the the urgency I am so disappointed. I believe that this office is just gotten too big and have too many patients. So sad to say but I've got to find better medical care. Gulfcoast hospital and orthopedic surgeon have been trying to help, with scheduling.

The lady at the front desk is very nice, but there is nothing I hate more than being charged for…read moresomething that I was never discussed with me. My insurance pays for a cleaning and I was charged for a special cleaning that cost $169 above my insurance. It was not discussed with me at all. To me, that is the worst, and very unprofessional thing to do, and just wrong. I will never return there!

The Dr. is subpar at best but the office manager is HORRIBLE. She tried to overcharge us without…read morecorrectly filling insurance. She threatened to send us to collections while we were on a 3-way call with the insurance company. When insurance told her we owed nothing out of pocket, her response was, "that's terrible, doc didn't make any money off of you!" She is beyond rude, unprofessional and completely INCOMPETENT!

Today was my first appointment and I am so impressed. I did have to wait for a while, but it was so…read moreworth it. I saw Mary Carmon and she did a skin check and removed a small cyst. My former dermatologist at another practice refuse to remove it because it would leave a tiny scar on my back. I didn't care about a small scar, but he wouldn't do it. Mary agreed to remove it and immediately took care of it with her amazing assistant. She and her assistant were awesome and professional. I felt so comfortable and heard. I would highly recommend Mary - just be prepared to wait in the waiting room for a bit.

NOT veteran friendly. Gave me a hard time about not having an insurance card. I've always just…read morepresented my Veteran ID and driver's license when the VA has put in a referral. Will NOT be seeing anyone there. Had the VA put the referral back in for any Dermatologist except them!!

I have always been treated well in this office. The staff have always been pleasant and helpful. I…read morehave been seeing them many years and I can't think of one bad experience so I am not understanding these other reviews. Right now I am seeing Jeanie Farris and she has always been on time, always makes time to listen and seems genuinely concerned about my care. My experience with other Doctors there have been positive also. Brenda Howell

I called to schedule an appointment and get some information about wait times, process, etc. The…read morepractice is listed on a sheet from the VA as an option. We had been to the emergency room and told to follow up with a neurologist. The person who picked up the phone would not stop talking over me. To the point of wondering if I was in some sort of AI simulation. Over and over again telling me a referral had to be in her computer to a. Answer my questions, b. Make an appointment (we have a ppo that does not require referrals) and wouldn't tell me where to get one. The ER writing follow up with a neurologist seemed like that would be referring us to neurology. Talked to the ER today and they said they could get me a copy of the records to take to them but had no idea how to get a referral into their computer. The insurance company gave me the same thing VA had: a list of practices. The practice calls them to verify coverage not the other way around. Did she mean authorization? I'll never know. She would not stop talking over me to ask. I can't let anyone I know who needs neurology go into that den of madness. And my misunderstanding of the process I can accept. Not having the skills at the receptionist desk for a call to walk someone through the process in a doctor's office is really not acceptable. They are the interface with the doctors & system. Unfortunately the only other practices in town were 3-4 months out. We have to drive to Tallahassee to be seen. Infuriating.

Tiffany Martin is the best provider in PCB. Her staff are friendly and professional. Every visit…read morehas been a pleasant experience. Plus, Charlie makes the whole atmosphere extra special. I always leave feeling far better then when I arrive.

I went to Evan Ellenburg years ago at Florida Wellness Group and he was fantastic, until one day he…read morestarted forgetting things, like refills he said he would call in. He also became rude with me on the phone. He called told me a Rx was not called in (even though I had called 3 times to remind him and I had been in the office and paid a copay and told my Rx would be at the Pharmacy). Evan's explanation was it was due to his credentials had been "temporarily revoked "in their new computer system to call in prescriptions, then he called and yelled at me stating I was rude to his staff. (I was never rude). I was really disappointed. Is demeanor changed and he was not the same Evan I knew as my family practitioner. When he called he yelled (very unprofessional said do not call his staff anymore). I had called 3 times in 3 days to leave a message for Evan asking about my refill. As a patient, and someone that had paid for his services, I had every right to call. I was not rude, I was simply waiting for a Rx that he told me he had already called in. Later, I see him in the newspaper with some quite negative publicity, then suddenly (after a year) I am getting all these bills for a Co pay as if I was in his office when I was not. The copay is for a Phone call where he returned my call. I plan to turn this into my insurance as fraud and speak to them about it. Evan has since passed away and now suddenly they want to bill me for a service that was NOT provided. This is exactly why I followed Melinda to another practice when she left Fla Wellness. I don't have these issues with her. If you bill a patient a year after sending no bills, it needs to be a VALID BLIL for services provided, not for a return phone call. I would not recommend Fla Wellness after my experience.