1. ONE9 Travel Center

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Cottondale, AL

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ONE9 Travel Center

2.8 (5 reviews)

ONE9 Travel Center Photos

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7 years ago

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Pilot Travel Center - A shot across the bows!

Pilot Travel Center

(17 reviews)

I had to stay here for a 34 hour reset and let's just say the truck parking lot is small so make…read moresure you get here super early. All the associates I encountered were super friendly greeted me every time I walked in even though I told them they didn't have to. If you seem like you were searching for something they would ask if you need any assistance. There is a subway located on the inside. There is no sitting area besides the chairs subway has and there is only one washing machine with 2 dryers. The showers are always available because they clean them quickly. The shower was cleaned and smelled good when I walked in. I wouldn't mind stopping here again!

Filled up with gas at an outside pump (close to parking), wife went inside to use the ladies room…read moreand purchased a few items while inside. I paid for the gas with my credit card ($42 plus change, my wife paid for items she purchased which amounted to less than $3.00). After arriving home, I checked my credit card company online and discovered I had also been charged $226.00 with no description of the item or items purchased! I immediately contacted my card company and disputed the charge. I also called Pilot corparate office and talked with some young lady in Guest Services and was led to believe it was no big deal! I have used Pilot for filllups for many years while traveling for business and also personal use. I have doubts that I will be using them in the future. Loose trust, loose business!

ONE9 Travel Center - servicestations - Updated November 2026

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