This hotel was.. interesting. I have 2 different reviews in 1. One for those who are familiar with the chain and others who are just looking to book a hotel and this option popped up.
For those of you that are familiar with the chain. It did what it's supposed to do overall. I did have a bit of a hiccup when I went to enter my code and it didn't work. Luckily I was with someone who had a local phone and was able to dial their helpdesk. If not for that I guess I would have been out of luck since there is only a phone available once you get inside the building. The good side: It's centrally located and was so easy to get to from the train station and popular bars and restaurant. Cool thing is I had the family room and definitely see how you could fit in multiple people with those pullout chairs. The price was extremely reasonable vs other hotel options. The WiFi was strong and consistent for my entire stay.
For those who have not stayed at an Omena. Think long and hard about what you need in a hotel. This is one step above a hostel. Perhaps I failed to read the large or fine print about this chain, so pay attention. This hotel offers no front desk presence or staff onsite. They will email you a code about 1 hour prior to check in so this is not viable if you are not traveling with an active phone. Once you have the code, in general it should be seemless. You type it in at every door including your room door and gain entrance. It didn't work that way for me during my first entrance. The helpdesk ultimately needed to reset my code. I found the halls to be extremely dark, the elevator to be cryptic and the shattered glass of the doorway only enhanced these feelings. Are you used to adjusting the room temperature to your own comfort level?...sorry, not at the Omena. Have a question for them?...the sign in the room says you can call and the fee will be 0.79 euros per minute. Really?!? This is a bit outrageous to me considering this will be an international call for me (there is no phone in the room so keep your cell phone handy). There definitely are no food options onsite though I noticed they had signs up advising of a local cafe to consider for breakfast.
In summation, perhaps I would stay here with a friend or partner as we wandered through Europe together (no idea if they have locations outside of Europe), but as a solo female traveler, I will absolutely skip this place in the future. read more