Nathalie est une femme formidable. Elle m'aide à planifier mes cours et m'encourage beaucoup.C'est…read moreune perle. Adilla

Une professeure merveilleuse pleine d'énergie qui sait comment amener les enfants à utiliser de…read moremultiples stratégies afin de bien réussir. Elle est à l'écoute des besoins et elle n'a pas peur du travail ni des mauvais caractères !!

This is definitely one of the worst customer service experience I've ever had. Booked an…read moreappointment yesterday paid over the phone. When I arrived in person, they said no appointment was booked and the receptionist kept on taking calls while we were having a conversation. Instead of putting the person on the line on hold, as any respectable business would do; she had a full on conversation and kept me waiting. She then finally offered for me to wait an hour for another session or to book it at a later time. Unfortunately her solution was no good to me as I was unavailable for a different time frame. She couldn't care less and hide her frustration. She refused a refund even thought I wasn't getting the service I paid for. Finally she agreed made an error on the refund of course. 2 hours later, I get a call from the owner of the school thinking they were calling to apologize about the matter and perhaps convince me to book another appointment. Well to my surprise she accused me of asking for a refund and still taking a course. When I told her that I did not stay for another appointment she said that her teacher confirmed her that I did take the class. I confronted her about my issue saying that I was glad to have gotten a refund since they are so unorganized and instead of being humble and apologized she went full on defensive saying that they had just changed their system and that this type of error rarely happens tho I am the second unfortunate customer. Please know that it is your responsibility as a business to make sure that your tools are working. If not you should at least have a backup to make sure that you dont leave your PAYING customer to figure out a resolution within their means to correct YOUR mistake. I am very disappointed because this place came highly recommended but truly their customer service needs to be worked on as there was another customer that was given contradictory information and was now left with no solution as well. Think twice before you book with them.

très bonne ecole de conduite, leurs horaires sont flexibles , le temps d'attente pour avoir un…read morerendez-vous est plus que raisonnable et les 2 moniteurs que j'ai eu étaient patients et très Compétents!

I haven't taken classes here, but my experience started when I was a kid and my dad took me to a…read moreconcert about the history of music with a drum solo that blew my mind. The love affair kicked off there. I love the old buildings from the 60s and 70s that remind me of the ideals of those times, the big open spaces with raw concrete halfway sunk into the earth and lifting up through several floors of windows looking out on old churches covered these days in projection mapping and often lots of snow. The teachers and students I've met here have all been cool and civic minded and open minded and engaged. The newer buildings are labyrinthine like a good university should be with lots of light and a (possibly intentional) lack of internet access inside the classrooms.

I had a bad experience with a bad driving school, so I wasn't really looking forward to trying…read moreagain, but I've been going to the CAA school for 6 classes now and honestly, it's great. The teachers I have had have all been excellent and perfectly bilingual and so kind and friendly. They are great at making you feel comfortable and also at making sure you really understand the information. The cars are hybrid and clearly marked as student vehicles and they are all in great shape. The location is excellent for driving classes, you can spend time in chill residential streets and easily work up to St Catherines, even the Decarie and the 20. They even have a driving simulator which you can basically use as much as you want if you are registered there for more free practice. I feel way more at ease driving than I ever have before, but I'll update you after I take the rest. Wish me luck on my pending adulthood! (I'm going to take like a thousand more classes though, so don't hold your breath.)

CAA Quebec is always a great driving school. At this…read morelocation, staffs are friendly. All furnitures are new, and they have an excellent driving simulator. Driving instructors are nice people, they take you seriously. Thanks to CAA, I've passed my driving exam!