I have both positive and negative thoughts. It's a safe, quiet apartment complex that doesn't have…read morethat "apartment " feel. For the most part everyone is quiet and friendly and there isn't any drama. But recently the building sent out emails about what was and was not acceptable on your balcony. Dead plants, toys, bikes, etc were listed. Our balcony is always clean and presentable. We get a letter on our door saying we had to remove our lights. Seriously!? We then emailed back that all apartments allow lights on your balcony. They replied back that ANY COLOR of lights were acceptable as long as they weren't seasonal but Christmas lights had to come down. Huh? Our lights were all different colors and not "traditional " Christmas lights. So you're telling me that if we hadn't had them up around Christmas time and put them up AFTER that it would have been ok. Makes absolutely no sense. The contract has nothing about lights. The emails they sent out had NOTHING about lights. It's like they make the rules up as they go. They also nitpick people that have their small children's bikes on their balcony. We never have anything like that on ours but some people do and as long as it doesn't look trashy I don't see the problem. So do I recommend living here? They are nice apartments and quiet and not much drama BUT they ride around on their golf carts all the time trying to find a reason to fine people. Way over the top imo. We moved here in late August and until recently I would have probably gave four stars.

I have lived here about 4 months. Staff and maintenance have always been very helpful and…read morecourteous. this is the third apartment I have lived in and by far the best.

Great apartments. Some small hiccups as it was a new property when I moved in, but the staff…read morealways did everything to get things fixed or corrected. The area is nice and quiet. The trucks residents drive can be loud at times especially if they sit and idle. The pool area, club house, fitness area were always kept clean. I loved that HEB and the city park were across the street. Apartments were fairly well insulated so you didn't hear every footstep or the neighbors tv. Recommend!

Wow! I had an incredible experience today. I met Michelle Saenz, and I really hope I spelled her…read morename right. LOL! She was the friendliest and most pleasant person I've met all day! After visiting several apartment homes, I have to say that the customer service at Birchway Hudson Oaks was exceptional. Thank you, Michelle!

Jennifer has been amazing through the whole movie n process. She was so gracious and explained…read moreeverything upfront. I had no hiccups moving in and I love my apartment.

Horrible management that only cares about revenue and not the safety of tenants or the security of…read morethe complex. Maintenance and upkeep is non existent unless increases revenue. Sever lack of parking for the amount of units and tenants. Management will attempt to swindle you out of your deposit after leaving and will nickel and dime you while living there.

Lived there for almost 4 years. Started off great went really downhill over the past year and a…read morehalf. Many issues and that would take weeks to get answers for. Communication with office is poor but buildings are nice. Hope they get it turned back around.

Prices are a little high but overall a nice place to live. Quiet, clean, pleasant neighbors.read more

I hired this company to move me from Glen Rose to McKinney. Everything did not fit in the truck…read moreand they didn't ask if I needed anything special take when the left for the new location. they had moved some items to the yard and left them there for me to move back into the house before I could leave. Upon arriving to the new house the couch would not fit into the house so after many tries and much damage to my couch they decided to move it to my garage where it was left until I could hire someone else to move it into the house. It cost me almost 200 for furniture repair and to move my couch from my garage into my house but because my couch was not packed properly they disputed the damage and charges. I also left water bottles all over my yard upon leaving that had to be cleaned up. I would definitely not refer this company to anyone.

The young men were friendly, showed up when they said they would, and didn't stand around. And…read morethat's where the good ends. They scratched up my China cabinet, lost the leg to a brand new $400+ daybed rendering it useless. When I supplied pictures to the owner, the matter was dropped. Didn't try to make it good, reimburse me any of the $5200 I spent on this move, NOTHING. They would not move wall art, lamps, or clothing unless securely boxed up, so I had to rent my own U-Haul and move those items myself!!!! I was told to use Reeseo's, and I wish I had!

It is July, The Preserve still has not reached out to resolve this and we have since received a…read morefinal bill will "threats to go to collections". I don't understand why or how they can make these threats. DONT LIVE here, you will regret it. *My husband called below and tried to reach Jennifer R. and she isn't at the Preserve office, LET ME BE CLEAR, Jennifer Jay does not respond to our inquiries. Stop making promises on this public review you aren't going to follow through with.

Shakti C'Ganti Founder and CEO of Ashland Greene, This…read moreperson does not care about the tenants of the apartments he owns, we had to move out due to mold issues and they still wanted us to pay over $2200 and threaten us to send us to collections. we submitted our 60 day notice and they still wanted to charge us. Please take note investors if you are investing with them you might get a mold filled apartment complex

They completed the repipe with one major problem due to a bad employee with an attitude. A couple…read moreof other problems however they repaired the items to my satisfaction in a timely manner. They left two large holes in my ceiling by falling through from the attic and did not offer to repair the damage. They did apologize for the damage and said they terminated the bad employee but that leaves me with repairing the damage. Their price was lower than others but left me with the repairs. Perhaps next time I will not choose a contractor by price alone.

Had Wise come to do some repairs, valves, leaking toilets, ect and they did a great job!…read moreDecent pricing and they clean up their mess when done. Definitely recommend!