Shitty service- LITERALLY. A giant parrot took a shit on my back and no one even apologized!!…read more I've walked past this place a bunch of times and always wanted to go inside. A beautiful florist on one side, a sweet cafe filled with plants on the other- it seemed a cool idea. Today I wandered in with a friend to look at cactus, planning to grab a coffee and some cake after our plant shopping. Walking into the back we were a bit startled but also delighted to see two very large parrots, walking ropes suspended above us, eating crackers and cackling loudly. Thinking it just added to the interesting atmosphere we continued to shop. A few mins later my friend said "oh no, we need to go to the bathroom!" The giant parrot had shat on my jacket and my scarf. I took off my coat and my scarf to find that there was large amounts of shit in multiple places. I went to the shop owner and she scolded the bird lightly, "oh Charlie" she said, and that was it. Taking a light sponge to my coat she rubbed some water on it, still leaving white streaks. I asked her for the sponge and spent about 5 mins trying to get everything off. Once I finally finished cleaning my coat (it was wet now and we were about to go outside) we turned to leave and the woman didn't even say good bye. No apology. No offer of flowers or coffee or anything to make me feel comfortable or invited to return. As soon as I got onto the street, I realized that my purse was also covered in parrot shit so I went back inside. Still no apology, I scrubbed some more and was only offered a towel to dry my now wet bag, jacket and scarf. I'll need to dry clean everything and I won't feel comfortable going back to this store because zero responsibility was taken for what happened. Birds will be birds, but not EVEN apologizing for literal shit all over a customer was some of the worst customer service I've EVER had in Berlin (and that's really saying something!)

We decided to visit this place based on a recommendation and upon entering were left puzzled. It…read morewas 1pm and not one soul was in the place. We decided to grab a seat and have some coffee. The coffee was great and if we had not just come from lunch we would have tried the food. What annoyed the crapola out of me were the two massive parrots that would not stop screaming every 30 seconds. My wife had to go to the bathroom and almost had one of them land on her head. She is not much of a bird lover and it almost gave her a heart attack! The coffee was great and I am sure the food is also, but man, those parrots just rubbed us the wrong way unfortunately.