#13 for 2019 After shopping in the mall we wanted to stop, rest, eat something wickedly sweet. OB is known for just that with their chocolate. Went up to the counter to place an order. Service was okay. Nothing to brag about. Stay in Australia long enough, you get use to it. Not bad actually. It was a warm day, we decided to sit outside to enjoy what warmth we could get. Many tables were available. Not surprising as it was after the lunch crowd, mid week. The latte here are really good too. As I was enjoying this cup, I was listening to report stating the world demand for coffee outweighs the production. It is predicted in 50 years coffee will be no more. This is a real dilemma for manu Aussies who enjoy coffee. In fact, stand in any corner of the street you sill see a coffee shop within eye sight. In the city it's not uncommon to see 3 to 4. The strawberry chocolate dip was decadent. The chocolate was rich, smooth creamy, not overtly sweet and deliciously good. Dipping the strawberry, it is such a great combination. After the fruit was gone there was still a bit of chocolate left. It was finger lickin' good. Yup, it's not just chicken that can get that phrase. When in the Rouse Hill Mall, and you need a break, have some coffee and chocolate here. Especially the coffee. Before it becomes extinct. read more

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I have heard of Oliver brown before and thought I might give a geez! If it was anything like max Brenner I'm down! Had dinner somewhere in the shopping centre and decided to have some chocolate goodness to finish off the night. Walked in and it was quite but something about it made it feel more deserted than quite. The tables with filthy dried chocolate and spilled everything all over them. But I got over that and went to order, which to my surprise was reasonably priced compared to max Brenner. Got the waffle and chocolate classic and hot chocolate, was pumped to dig into it on a cold winters night! But it was luke warm and the chocolate was just that as well. The ice cream came with it and tasted like home brand and pretty much just split when my spoon came near it. I would never normally leave half an uneaten waffle lonely on the table..but I had to this time. Instead cradling my hot chocolate which was pretty good but as for everything else..was bit of a let down unfortunately. I wanted to love it but MB will be my choc shop for crisp winters night to come. read more

Go there almost every day. The coffee is great and the service is impeccable. The staff really take good care of their customers. They are willing to go that extra mile to keep customers coming back! 5 star review. read more

Oliver browns at Rouse Hill it was right next to a great playground so it was a good choice having a grandchild with us it was a very cold day so we went right inside in the corner to stay warm the service was slow and the customer service was even worse having a gluten-free person in our party several questions where politely asked of the staff with a prompt No No No to every question that was asked to do with gluten-free. So we overlook that and my daughter ordered anyway. It was a belated Fathers day meal for me. She was told they were busy and the coffee would take about 15 to 20 minutes ( they didn't seem busy to me). My granddaughter need to go to the toilet so her mum & grand Ma took her to the toilet. The coffee arrive within five minutes and the food arrived shortly after unfortunately, my wife daughter and grandchild where still at the toilet and the coffee got cold quickly, on serving my dinner a glass container of sauce was dropped and spilled all over the floor nothing was said to us and the waitress just walked away she served another customer then came back and partially cleaned up the tomato sauce and glass which went everywhere, we tried to assisted her as she missed quite a bit of it then walked away with pieces of glass and sauce still under our feet. We had to request a replacement of the sauce that she broke after five minutes or also as we requested it to eat our chips. The chips and burgers with a slightly better than what you could get at gourmet at McDonald's except for hamburger just fell apart and all the fluid run all over our hands and onto the wooden platters & table but the size of the napkins were the size of a coasters and we had to ask on two occasions for some additional napkins because they weren't sufficient to mop up the fluid running from the burgers. What ever happened to warm plates? Overall the experience what was supposed to be a family get together and a belated Father's Day was HALF a STAR and I would not recommend its customer service to anyone. Sad, as I have had good service & experiences at other Oliver Browns. read more