I rented a dunk take from these people. They brought it and I paid them $400.00 for the use of the Dunk Tank. They gave me all sorts of trouble when I asked for their insurance. Seems they needed an upgrade or something. That should have been my clue to run.
The young guy who brought the tank was nice enough. He said, here is how it works. and he showed me the way that the vice grip mechanism works. He said, if it comes loose, "Crank down the snugging screw". m The next day, we filled the tank and set to making a day of it.
This Dunk Tank was going to dunk our Parish Priests to make money for the school. Immediately, the seat was giving way and the young priest that was first up, kept going in, without warning.
I started to call the company, and called the number that I had been given for the delivery person. I called over and over, never getting an answer. I texted and it was over an hour before I got a response.
The problem, is that I had to shut down the dunk tank because the Young Priest hit his head, bruising it and feeling as if "(He) had been hit in the head with a baseball bat."
Me:
I sent messages to Mike by accident. The dunk tank has a broken piece and does not work. It does not hold anybody except for somebody who is 110 pounds and that's not gonna work for me. I need something that actually works and I paid to have it and for some reason, the person who is in the Dump thing first he got dunked twice and then every time he sat onto the seat it would just let go when I looked at the mechanics of the ice grip. I noticed that part of it was worn down and it is in need of repair. I shut it down because it is unsafe. We need to speak about a refund. Please give me a call at 860-501-1427. Thank you very much and thank you for trying to help me. Tank, that would work but unfortunately something that would've made me $1000 today is not working and now I am out of luck. Thanks. Will try for the next time. I appreciate it.
Them:
Tighen vice script up
Them:
paul can explain
Me:
That is the problem. The pin that touches the screw to tighten up the vice Grip is worn down to the point where it does not close all the way and hold weight anything over about 110 pounds just pulls it open and pulls through. Also, if you try and close the vice grip when nobody is on it or there is nothing pulling against it. It automatically just pops back open. It's a problem. It is unsafe and I shut it down. About 30 minutes into the morning that was two times that somebody went and paid to throw the ball and dunk one of our priest. I shut it down and nobody is using it and it is just sitting there and it was a $400 rental and all I got from it was two $10. I'm sorry two5 dollar Throws at the dump tank. The vice grip needs to be replaced or you need to rebuild the vice grip.
Them:
401-4XX-XXXX
Call the owner
Them:
And your telling us this now
Me:
Hello, I did not want to bother you on a Sunday, and I have been busy all day.
I want to find out if we can take care of this dunk tank situation in an amicable way. I made $20 total on the dunk tank. Because there was not proper instruction, and no matter how I tried, the seat would not hold. One of the Priests almost hurt himself, as he was trying to get onto the seat and it just gave way. If it been anyone beside a young man, I believe we would be in a personal injury suit.
The $100 that you charged me above and beyond the normal rental cost, is what I am willing to leave on the table for you. The $300 for the normal rental, is what I am looking for you to return. If this is the case, we shake hands and walk away without any hard feelings, even though I lost the ability to make $1,000 from the dunk tank.
I told the gentleman who came down on Saturday, "please take it now. I will drain it, then you can take it." I did not want him to have to make another trip.
Please let me know if you are willing to work out this problem between us.
Thank you,
Hans
Them:
As soon as the check clears I'll reimburse you some of it. Please send me name who to address it to and who to make check out to
Me:
Please address it to:
Information for Mailing the reimbursement deleted for privacy
The Check cleared on the 6th of September. I have reached out to these people over and over. They will not call me back, they will not send me the $300 rental amount (which is $25 more than the $275 that it is listed for).
I WILL NEVER DO BUSINESS WITH ANYONE IN RHODE ISLAND AGAIN. I WILL NEVER DO BUSINESS WITH THESE PEOPLE AGAIN.
I consider Okees to be as crooked as anyone I have ever done business with, and Rhode Island has laws that make going through the courts, very expensive, if not prohibitive. The Owner did eventually show up. When he did, he yelled at me for his POS, Dangerous Dunk Tank. I call it, "The OKEES Septic Tank".
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