I bought a Bluetooth speaker-- would not hold a charge and they wouldn't exchange it without a…read morereceipt, even though I had only bought it 2 days prior.

Don't know how folks can visit Europe without getting a SIM card. Learned my lesson the hard way…read morelast time in Europe and had huuuge bills from Verizon for using a teensy bit of data. This shop is centrally located on Calle Tetuán and isn't far from its competitor Vodafone. You push a button when you go in on the service kiosk and then wait for it to show up. Orange had the best data deal so I went with them. English is limited with the sales people here but with my basic Spanish I didn't have any issues. 15€ later I had data for the rest of my trip here in Spain. Great deal!

Orange solved my problem while in Spain. And Carmen R. at this location in Seville was extremely…read morekind, helpful, and thorough in making sure that the SIM card she sold me would work in a different carrier's device before I left the store. That's excellent customer service, and I'll be sure to give them repeat business as a result.