The fact that the employees close the business 20 min early. I took it as false Advertisement. I…read morechecked online before driving all the way to the store to pick up my product just to find out that they closed early

After visiting North Rock Road location, and finding limited selection. Plus the fact no employees…read moreeven asked to help me. I drove to the Eastgate location, what a nice shopping experience! Good selection of file cabinets and excellent customer service. Former manager at West store was friendly and quickly found what I wanted to purchase, took me to check out and even loaded it in my car. Woman at check out was also very friendly.

Angel helped me out above and beyond I was a very satisfied customer when I left. I had tried…read moremultiple stores and they weren't able to help. Thanks Angel

Other then one rude employee I have encountered so far this is the best AT&T i have ever…read moreexperienced. I have lived in quite a few states. I'm thankful that these guys are in town at this location because they treat you like a human being. Unlike the one by Walmart off of Kellogg and Greenwich where they are literally sitting around doing absolutely nothing but playing on their electronics no one else in the store but they still don't have time for paying customer when they walk in. So they end up treating you like trash and chasing you out! My husband and I came there after leaving this rock location because of inventory issues and those jerks had us running away from the store after they lied and were super super super rude! Thank God for decent people like these here at Rock and K96! Keep up the great customer service and work guys! Juan the manager as well as Nathan the salesman are great! Nathan is so incredibly informative and goes the extra mile to make sure you are satisfied! Very reputable people save one! Thanks for reading! Hope this helps!

Located their information from the Herman Miller dealer website. Needed to order some replacement…read moreparts. It wasn't a very high dollar value order but Jennifer treated me as if I were spending big bucks. Superior customer service.

if I could give zero stars I would. I tried to make a purchase but my card declined even though I…read morejust got paid, and they didn't even give me my stuff but still charged my card I even went to check at an ATM and I had enough money, and they were mean about it too. Micheals is WAY better

I love this store. It's like a better version of Michael's, with a lot more stock. It can be…read moreexpensive, but it's great for on sale items. I love how they merchandise their store. They have a huge section of items by theme. I love that. Their customer service is fabulous. I had a question about a magnifying light. The lady looked over the box , and couldn't find the answer, either. Then she said follow me. We'll look this over. We went to her counter, and she opened the box to look at the product. She took out the manual, and found my answer. She suggested I keep the receipt and return it, if it's not what I wanted. THEN...she said, " Next time you come in, let us know how you like it! We want to hear about how people feel about the products we sell!!!!" I've heard a lot of good things about this light." Although I love shopping on Amazon, this kind of customer service is something that can't happen with on line shopping. I also got some beautiful plants that were 50% off! You can't get this size anywhere for under 10.00 (see picture) and you can't beat their quality. With Spring in the air, I'm loving their beachy themes and tons of flamingo items. They have a lot of Christian items, plus a great selection of Easter decorations. No other store has a selection like this. They have it all!! If Hobby Lobby doesn't have it, they don't make it.

eight months ago we purchased a Doctor's choice mattress. We are retired couple. Spent 800.00 for…read morethe mattress on sale. It is a piece of junk. It had no support. Lie down and you sink in. Really hard on your back and legs. Will never buy another one . Salesman is no longer there . Really unhappy.

Review - My experience at Denver Mattress, Wichita, KS was one of exceptional customer service from…read morethe minute I walked in the door to the delivery, and all follow-up questions or concerns. My sales associate, David Craft is amazing and should be commended for his knowledge, patience, and honesty. I purchased a bed that had originally came damaged, actually twice. It was clear that something had occurred in the warehouse and Dusty, the manager, assured me that he would take care of this and would do so when it was convenient for me and also inspect any replacement bed before the next delivery. In the interim, I realized that the bed I had purchased wasn't really the right bed for me. I went back into the store to speak with David about new options and the time he took with me vetting out the new bed, the knowledge he demonstrated in explaining to me the features and pros and cons based on my needs, and the entire customer service/sales experience was AMAZING. When I explained my concerns, needs, and wishes, there was never a time that David forgot exactly what I required in a new bed. His honesty is what up sold me to a new Tempur-pedic with NuFlex Adjustable base. During my stay (and I spent a great deal of time in the store and multiple visits) David Craft and Michelle Deppe worked extremely hard to ensure the return of the bed that did not work out, and Michelle did a lot of verifying and follow-up to ensure the new mattress would work on the adjustable base I picked out. Further, Michelle, being an owner of a Tempur-pedic, was able to provide me with a lot of tips and great information that new memory foam bed customers should have to make sure they transition successfully. It is a change. The addition of the new sheets, mattress protector, and most amazing pillows make the deal the very best experience and best money I have spent. The delivery staff were just as incredible. Chase and Joe did an amazing job of ensuring my animals were safe, packaging up the returning mattress set, and then setting up the new adjustable bed. They took some time to ensure I was familiar with its operation, and parts and accessories that came with it. Both are very knowledgable and friendly. Most delivery personnel just deliver and leave but Chase and Joe ensured that I was setup correctly and had all the knowledge in case of power outage, battery backup, and headboard parts that came with the bed. You can have the best products in the world or the nicest of showrooms, but it is the people, David Craft, Michelle Deppe, Chase, and Joe that I interacted with that make the deal. I am an extreme customer service critic and have years of experience dealing with high-end customers, and this experience was so above the bar and whatever they make is not enough. I have bought two bed sets, pillows, mattress covers, and I will continue to be a loyal Denver Mattress customer.