my nails looked asymmetric! They did not even cut the cuticles, so my nails look very ugly and unattended for, although I just spent $50 in a salon!!! Not happy at all! read more

Best salon in both Ypsi and Annarbor area first time there and I will definitely be back ! I couldn't be happier with how generous staff is and how perfect my nails are, they look exactly like the picture i showed them and I just love them so much thanks times 1000 !!!! read more

Ocean Nails - Loving them thank u so much - Nail Salons Near Me - Ann Arbor, Michigan

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i've been here a few times. they do great pedicures and dip manicures. friendly staff and great experience

Easy walk-in place. Basic and clean. Good job with my pedicure. Friendly. Just charged more than what is posted online even though I was very clear I wanted a basic pedicure and declined every special add on...so be forewarned read more

Favorite nail salon in Ann Arbor! Have gotten some of the best full sets I've ever had here. The staff is so sweet and accommodating. There was a time they allowed me to come back to finish up a gel full set because I had an appointment, and they continued to do a wonderful job upon returning. read more

I went to ocean nails in nsb yesterday 11/15/2019 I brought my 91 year old mom . She was just getting a manicure , she got the man who was rough, to start no personality just to ask how her day was.. she picked the wrong color but didn't realize it until her 5th finger. The man got totally annoyed stood up and said why didn't you tell me after I did the first one. My mom looked at me and was nervous.. long story short my family and I will never be back . The guy could have appoligized when I brought it to his attention but I spent the next 25 min with him saying he did nothing wrong . I told him just stop talking but that didn't happen. Also dirty.. there are many nail salons in the area I recommend any other one but this place. They list many customers because they don't have good customer service.. your loss ocean nails.. Kim p read more

Under new ownership they've remodeled and the techs are amazing. Best pedi in town for sure and I love the new line of colors for shellac.

All they wanted was take your money and then kick you out of the store. Horrible quality of nail polish, bad experience. I will never go back. read more

When we came in, there were only two people getting their nails done. My friend and I came in just for an eyebrow wax, which was $10. I was very disappointed with the service provided. The lady that did our eyebrows really went out of the shape our eyebrows had, and instead of just cleaning it up, she decided to give us a new shape. read more

Eyebrows: 4 Stars. Quick, painless, great shape. Nails: 0 Stars. I could go on and on about everything that went wrong and stuff I'm still dealing with, but I'm saving my time for my letter to the Better Business Bureau. Disgusting. Absolutely disgusting. Final note: How creepy is it that every time I've gotten my nails done there is a man (presumably an owner or manager since he dealt with my nail situation) who is sitting in the corner watching a movie with headphones on and laughing/cackling the entire time? How distracting is that during an eyebrow wax (he's RIGHT next to the chair) and completely obnoxious during my "relaxing" pedicure? Avoid this place. It's the worst. read more

Ben is excellent and he alone gets 5 stars. However, it seems even when I make an appointment, I get thrown around to different techs. This last time was the straw that broke the camel's back. Lisa did my nails and they were bubbled and WAY too thick. Sadly, I won't be coming back :( read more

Disappointing. I've become a huge fan of Shellac manicures and have been trying to find a local place to get them (that's not a fancy spa). The Shellac website listed Ocean Nails as a salon that offers them, so I was excited to see the place. The day I went in, I only had time for a quick manicure before I left town, but I was scoping the Shellac scene too. I was super optimistic, given the reviews, but yikes. Though everyone was nice, my experience was pretty bad. The young man who did my nails cut off all of my cuticles to the point that the area around my nail was red, painful and bleeding in one spot. The nail polish color I picked hadn't been used in a long time (perhaps years), so it went on gooey and gross. I tried to ask for a different color once I saw this, but he assured me it was fine. It was not. The polish was so thick that my nails just wouldn't dry, even hours later they were still tacky. It was super cheap and everyone was pleasant, but I just can't imagine coming back. It also didn't seem that they offered Shellac, but I may be mistaken. Bummer. read more

The ladies are so nice and so good at acrylics. I never get anything too fancy but they always listen really well to what you want and they're not afraid to put in a little extra work for you even when it's busy. I haven't gone to another nail salon since I started going to this one, highly recommend! read more

Awesome! Went there for the 1st time and had the best experience! The staff is over the top friendly, and my nails were absoutely perfect. I requested a service that alot of other salons cant/wont do (pink & white gel fill). They were happy to do it and nails turned out wonderful! read more

Stopped in for a mani-pedi. First time customer, but I was super happy with the services and the price! Love my nails, and I'll definitely be back! read more

Overpriced for what you get. I went for the first time to get a basic manicure and pedicure (no shellac). It was $42. Extremely rushed and careless; there was nail polish left over on my toes and fingers and bubbles in the polish. It started to chip the same day. Won't be going back read more

Got a brow wax to go with my mani and pedi. Wax burnt my face and caused a likely allergic reaction. The reaction was not acknowledged until I pointed it out and I was told it was normal. No refund. read more

Typical nail salon style, but quick, polite and amazing shellac! The shellac I had done lasted for a good full 2 weeks (minus the cuticles). I will definitely be back. read more

Stopped in for a manicure-- a fix after having a resilient gel manicure from another salon. The removal was a little too harsh on my nails. I simply had a few broken nails and wanted a touch-up and buff. I tried to explain what happened with my previous manicure removal and was repeatedly cut off by the nail tech I was speaking to. She clearly wasn't listening to me either as she jumped to conclusions about my nail care habits and told me I should keep my nails natural. Why would you say that to a customer who is offering money for your service? Anyway, there were no available techs, I guess. The same tech told me to have a seat and didn't give me a time estimate. After a long wait, I ended up leaving without a manicure. read more

I was going to be a first time customer however, that was stopped at the door. I called at 11:00 asking if they had a 12:15 appt. available and was told yes to come at 12:15. I arrived and the place was packed and was asked to take a seat the first station. I did as they asked and waited almost 15 mins. before I realized that I was not going to be out in the 40-45 mins. that I stated I needed to be out over the phone prior to my arrival. Not to mention it was several other people ahead of me getting toes, and nails done that weren't even started. So needless to say I got up and left and wont be going back even if I have more time. Too cramped stations are right on top of each other. Nice staff just not organized when it comes to making/taking appts. read more

I was hesitant to visit this establishment due to the quality of previous reviews I've read on Yelp. Since it is in my neighborhood, I recently decided to enter to decide if I might have a different perception of its cleanliness and overall delivery of aesthetic services. I was greeted by the woman at the counter and a man who was seated beside her doing a customer's nails. "I wanted to ask about your eyebrow services." From behind his mask the man responded "You want to ask about eyebrow services, or you want your eyebrows DONE?" I could only hear his tone, which was rude, but not what he said. His customer had to repeat that, and he let her. I found the encounter to be condescending. Certainly, I wouldn't pay a person to touch me with hot wax after it. So though the service might have cost me $10 for that day--I will not ever visit this place again for anything, nor recommend it to any of my acquaintances who might be patrons. The art of courteous customer service is lost upon many of today's merchants; but it can be a determining factor for me. read more

I went there as a first-time customer, I thought great! It's close to home, looks fairly decent. I walked in and asked for the price, which they told me was something like 42 dollars for the french manicure and pedicure. OK, someone, I guess it was the boss told me to sit in a massage chair. How many of you always sit on these? The lady that was doing my pedicure set it on such a high velocity that I was getting a headache! When I asked her to turn it down, she looked at me and smiled, I realized my goodness she does not speak one word of english, and she then proceeded to set it at massaging just the area underneath my buttocks... So I was leaning on my side the whole time (how uncomfortable!) and hoping she would finish soon. I was so close to just taking my feet out of the water bath, rolling down my pants and rolling out of there. Needless to say, I did not... This person is supposed to be an expert pedicurist and she did not even work on the hard parts of my feet, I can do a better job at it at home! So anyhow, she asked me what color of polish I wanted for the french nails (I assume that is what she was trying to say anyway), I said could you please try some on my hand so I can see the color (I think it was a color called candy or something), she just started coating the nail on my big toe, then I said I just wanted her to try it and I did not like that color I would prefer the other one. I thought she was going to remove the color altogether in that nail and start over (after all, it was her mistake) but to my surprise she did not, she just used the other color for the second coat! So I said, wait! It's different than the rest of the nails! At this point, I was unsure whether she was just pretending not to speak english because she just ignored me and did the rest of the nails in a different color of nail polish. Just as a side note, being of a mixed background I have absolutely nothing against foreigners. I just find it outrageous that people that cannot even tell you what it is they are going to do to you, are permitted to start a business. Anyway, that chair was beginning to really bother me... So when I had to step down towards the manicure area, the same lady, who I am really starting to wonder where she learned the trade... points me towards the table with the lamp that we will be occupying for the next half hour. So I sit, she puts pretty much a kitchen glass dessert bowl in front of me with purple and soapy water and instructs me to place my hands in it (I guess it was a hand gesture). She then takes my hands out dries my hands with the roughest towel I have ever felt (and I am not a softener user usually, mind you) and starts to work on my cuticles and cutting the skin. She cut too much on my middle finger and made me bleed! She was really concerned and looked over at her boss I guess praying that I would not accuse her, and then she brings me a bill. I am supposed to take out my card and pay in front of her before she finishes her work with my nails, she cut one of my fingers and on top of that she says in very clear english "tip"! Outrageous. So I inspect the bill, originally they said it was 42, my bill said 48 and I am also supposed to give her a tip. I had the manager come over since my helper presumably cannot speak enough english, I tried to clear up the misunderstanding I said when I walked in and asked for a french manicure and pedicure they said 42 not 48. After a long and uncomfortable moment he says something in vietnamese I guess and makes a new bill. No one even told me what was going on, as if I were just there to pay not to be respected as a customer. I had to give a tip for fear of her cutting all my fingers! So she took my hands and finished a badly done nail polish, needless to say it was not french, sat me on the section to dry nails and did not even warn me when I would be done or helped me get my shoes so I was left wondering when that would be done for the longest 15min of my life in a nail salon.... Eventually, I got up and left. Feeling mistreated and taken advantage of, and angry that I could not even complain because they are so good at avoiding the english language altogether. I would not recommend the place, for a few bucks more you can go get a manicure and pedicure in a nice spa, where professionals work and people will be able to speak to you in a language you understand. Now anytime I go for a hair cut or for a spa I think about supporting the locals, even though it's a bit more pricey, they really know what they are doing and they are usually very friendly! read more

This used to be a great spot, but since Ben left it has fallen apart, all new persons who are not that good or friendly. I had a couple nicks on a foot, and then another time on a hand, and just a shrug and a laugh from the guy. I have never seen such a dramatic change in a place, or a charismatic manager that really made the place hum. I asked once what happened to Ben but never got an answer which since all workers speak ESL it may not have been purposeful. It was quality, bustling and fun but no more. I gave it a long time but I am afraid the old spot just isn't coming back. Go down the road to the sweet couple/family at Nails and company by Busch's. No nicks and a dear man and woman at this quieter spot read more

Worst pedicure ever! I wish I would have got up and left but kept thinking it would improve. Cold water in foot basin, filled from another sink, tech was rushed and not paying attention and hurt my toe by clipping skin instead of nail. She proceeded to paint nails getting all over cuticle. When I pointed this out to her, she looked at me like this was normal. She tried to fix, but at this point I just wanted her to finish. She also put on one color and realized it wasn't right and then proceeded to paint right over it with new color. Then, they told me pedicure alone was 28.00. I got home and when I looked on site, it said 20.00. (My fault for not confirming first). Terrible customer service and will never go back. I hope for residents of this area there is another salon to choose. read more

I went to Ocean Nails as a walk-in pedicure on a Sunday. The only reason why I am not giving 5 stars is because they told me it would be a 30 minute wait and I waited for almost an hour and their massage chairs suck. However, everyone that worked there was incredibly nice and happy, it was sanitary, and my nail tech did a great job. While she didn't speak the best English we had a nice conversation. I am a licensed cosmetologist myself and have been trained in nails, so I know when they do a bad job. I will definitely be going here for my regular pedicures, although next time I will go on more of an "off" time! read more

My experience I had at this nail salon was TERRIBLE! I am not from Michigan, and my friend and I tried this salon because of reviews we read on this site. I was hoping to get a pedicure and dip powder nails; and my friend was hoping to get a pedicure and full set. The shop was understaffed for the amount of people coming in, resulting in the service being extremely slow. My pedicure took about 1.5 hours and was honestly mediocre for the amount of time spent on it. By the time my friend began her pedicure, her tub water was already cold and she also did not feel that her pedicure was of quality. After my pedicure (while my friend was getting hers done), Taylor began to soak my previous dip powder manicure off, but that took an extremely long time. I got tired of waiting so I just had her clean off the excess polish and I resorted to doing my own manicure at home! In total, we were there almost 3 hours and didn't even get all of our desired services done. It was a huge waste of time and NEVER will I ever be back at this shop!!!!! read more

slowest service of all time, I waited over an hour just to get my shellac nails removed (takes 10 minutes to do) and there were people just sitting around not working. so unprofessional. read more

Very good experience! I have had both Sam and Tony do my nails - been there for manicures and pedicures. I do have shellac nails done and cannot believe how long they last. For years have done my own nails and proud to say have good strong nails to work with so that makes it easier for them too. I like the friendly atmosphere - Ronnie is the owner and he is always keeping an eye out for how things are going. Reasonably priced and I enjoy this "my time" treat. read more

Where do I even begin? I arrived for an appointment that I made with them and had to wait an additional 25 minutes. When it was finally my turn the person doing my nails was clearly in a hurry to get to other customers after me and did a poor job (even ruining one of my nails). Do not go to this place! read more

Frequented the salon often while Ben was at the helm. Subsequent to his departure, the business went downhill. The straw that broke the camel's back for me was a rampant fungal infection that took six months to resolve. Beware of this business and their unsanitary practices. read more

Although the techs were fairly nice and overall polite, the services that I received at this salon were sub-par and the tools were downright dirty. During my manicure, I noticed that the tech retrieved the tools from an autoclave pouch that was already open and clearly had been open for some time (an indication that these tools were not, in fact, autoclaved any time in the recent past). After the tech used the cuticle trimmer (which had someone else's cuticle and skin trimmings in it already....yikes) she threw it back in the pouch, along with the file and other tools. So not only were the tools not autoclaved, they were not even cleaned or soaked in a disinfectant. When I continued onward for the pedicure (not sure why I decided to stay for more...) I noticed that the soaking tub that I was instructed to put my feet in had little pieces of skin from the previous pedicure still floating around. I decided to skip the pedicure, and I won't be returning. read more