Urgent care was quick and thorough! I appreciate the staff there!…read moreI was treated with kindness and respect!

Wonderful care in ICU, stepdown and oncology floors. Nurses and doctors were great from medical and…read morecommunication standpoints -- they get 5 stars. Thank you for everything! Social worker(s) left us high and dry -- failed to provide a list of rehab facilities (which was requested twice) and failed to notify us when our relative was discharged and transported. Huh? Really? Imagine getting a call from a doctor at the rehab facility providing a medical update and letting you know your loved one is no longer at Northwestern Palos hospital (the rehab doctor apologized for the hospital's lack of professionalism). Absolutely unacceptable. The ending left a bad taste in our mouths.

The rehab facility Palos tossed my uncle in and left him to die. He ended up with bed sores over…read moreevery extremity of his body, and now he's deceased from the infected wounds. He was malnourished and dehydrated. His entire family was isolated from him based on someone coming into the hospital, accusing me of having fraudulent POA DOCUMENTS. This was never investigated. Even with security measures in place at the hospital, my uncle was not protected.

So well taken care of by staff. I thank them for having new choices of medicine to care for my…read morebipolar seasonal effective disorder. Great day to look into but not as we thought it would be. Inclinations of suffering and isolation.

I was here last week with a loved one for a surgery that could only be done at this location…read more Please do not be fooled by University of Chicago's name attached to it...it is still Ingalls. The service had pockets of decency but there are so many areas of improvement. The patient food service was horrible, the food was absolutely gross. There were a few decent staff members during the visit. Parts of the rooms had dated furniture, smells that made u wanna puke. My loved one's pressure/heart rate decreased and if I wasn't in the room, he could have passed away. I was the one who asked the staff to assist.

Brought my Dad into the ER by recomdation of his Primary Care Dr. The ER took forever once back to…read morea room 6 hours later the nurses have no compassion or heart I thought it may have been one but everyone I came across heart was colder than the last not once did a Nurse check on him and the nurses station was right out his door. Even with the monitor beeping not once did they check on him.We did have 2 Nurses 1 Morgan who started working with him and 1 who brought us back and got him set up Jessica Heaven they all should take a lesson from these two ladies. We are here not by choice but this is where the Dr is from just hope upstairs is better

Very surprised I watched 4 armed security guards tell a mentally retarded lady to get off the…read morefloor. Told her mother this is embarrassing. Embarrassing is not knowing how to work with people and being threatening to a mother and her mentally handicapped child. They told the mother she couldn't video or she would have to leave. Told the mother that letting her child stay on the floor is neglected and maybe they should tell the police. Several of as helped the girl off the floor. Embarrassing is this type of treatment

Extremely Disappointing and Concerning ER Experience…read more I honestly cannot understand how this ER prioritizes patients. I personally watched intoxicated patients come in visibly drunk, stumbling, swearing, and smelling strongly of alcohol and get taken straight to the back to see a doctor -- bypassing the waiting room process that my elderly father and other elderly patients were experiencing. Meanwhile, my 85-year-old father was struggling to swallow and breathe, and another 83-year-old man who was already on oxygen, shivering, and had been there before us was also left waiting for hours. My father ultimately waited over six hours before we ultimately left. I completely understand that emergency rooms have a triage system and that patients must be prioritized based on medical need. But watching this happen while elderly patients with obvious medical concerns sat waiting for hours was extremely frustrating and concerning. I'm not expecting special treatment because my father is elderly. I'm expecting patients with potentially serious breathing and swallowing issues to be properly assessed and prioritized based on their medical condition. This experience left me extremely disappointed and questioning how patients are being triaged and prioritized at this facility.

On April 16th I had an appointment with Gastroenterologist/Endoscopist Doctor Micheal D' Astice, MD…read moreto have a colonoscopy screening done. From the time I entered the preparation room to the time I left the hospital I was treated with care. Dr Micheal D' Astice performed the colonoscopy screening with a precision professional mindset. He was polite, courteous and caring throughout the whole procedure. His staff Admitting RN Megan V, Procedure RN Anthony and Jenny as well as his Recovery RN Dania treated me with professional polite care. Christ Hospital and Medical Center is in a class by itself. They hire only the best professionals to staff their hospital. I'm glad I chose Dr Micheal D' Astice for my colonoscopy screening. Thanks Dr Micheal D' Astice and staff for your professionalism and caring attitude. Patient- G Clark

Great hospital! The staff took one look at my little princess and seen she was not her best and…read morethey took charge. Gave her fluids and Tylenol right away. They were caring and very attentive! Thank god for great doctors and teamwork! (2021)

First off : The nurses and staff have been great!! Doctor communication is ABSOLUELY terrible !!!…read moreThey are never on the same page, they do not tell each other what is going on with the patient. One says he is doing this and then another Doctor says that is not correct, then nothing happens!! You ask a question, they say they will talk to the Doctor to get it right. Guess what, they don't get back to you!! If we had a choice, we would never go to this pit of a hospital again.

Thanksgiving night, I lose my balance (give me a break, my center of gravity is a little off these…read moredays!), topple, and essentially jam the hell out of the thumb on my right hand. Ow. Ow, ow, ow, ow, OW. My husband, a firefighter/paramedic, took one look at my thumb and noticed my obvious lack of range of motion, and decreed an x-ray was in my future. Sigh. An x-ray. At, like, 8 PM on Thanksgiving? An ER visit. Really? I wasn't feeling it. Like, at all. The pain was pretty intense (and trust me, my tolerance is higher than most) so I packed up and headed to Ingalls despite my reservation about urgent aid-like places. From the moment I arrived until the moment I left, the visit was smooth sailing. Color me impressed. Registration was a breeze (even though I'm right handed and my writing was, well, a little sloppy, to say the least). The nurses were great, the x-ray tech was fabulous (she double gowned me--something I greatly appreciated as I was 28 weeks pregnant at the time), the ER doc was gentle and proficient and explained everything very, very thoroughly. While the x-ray was clean (YAY for no broken bones!), the odds of a torn ligament were very, very high. The nurses braced me up and the doctor sent me off with a referral for an ortho in the area for an MRI if I wasn't entirely pain-free in a reasonable amount of time. Start to finish as far as time spent at said urgent aid facility? Roughly one hour. ONE HOUR, people. I was anticipating three times as long. Coupled with the amazing staff, quality of care received, cleanliness, etc.? I am a fan indeed. Ingalls Urgent Aid Family Care Center, you are full of win, my friend.

Just a waste of time and money. Better off going to a hospital ER. They took no test to find out…read morewhat was going on with me. I was examined....but instead of letting me go they let me stay in the room for about an hour to make me feel like they were doing something... I highly recommend not going here.

Ingalls is now UChicago…read more I have been loyal to this medical center for over thirty years. I have witnessed many changes; upgrades and improvements to the facility as well as the hiring of more highly qualified specialists. Slowly and carefully dealing with the recent passing of my birth mother, my care team has advised and ordered many tests. Most of us are aware that roots run deep. My mom suffered with heart issues and one of those issues caused her death. I arrived early for my bloodwork and EKG. I have two follow up appointments next week and will keep you posted. Everyone is always so nice and professional. They take really good care in making me comfortable knowing my fear of needles. There is one thing that recently disappointed me. That is finding out that my primary care physician is retiring at the end of this month. Something I was not aware of. The receptionist kept stating that a letter was supposed to be mailed out. I'm happy I will get to see her next week, say goodbye and wish her well.

THIS IS BASED ON VISIT TO FLOSSMOOR LOCATION - BLOOd LAB ONLY ON 7/21/26…read more SHEER INCOMPETENCE FROM every single FRONT OFFICE WORKER, NOT TECHS. Waited total 45 minutes to get in for simple blood test, even though only 3 others waiting. I had to wait because a certain employee was the only one who could type my order in system. And, ...finally here she comes into office with a coworker, from outside, carrying food bags, carrying shopping bags, laughing, walking to and fro to desks, back rooms, across waiting room. I knew immediately I was going to be delayed. Why, they're focused on having a baby shower today. Asked if she was on lunch break, her cohort said no, not on lunch. Woman sees me up in waiting room and as she's walking around, clearly not doing her job, sees me holding paper and says I'll take that. And,...another 20 minutes before she gets to her desk. Asked at front desk for manager phone number from woman who actually was checking people in, agreeing with me. She gives me a phone # for the hospital in Harvey Dialysis lab - WRONG NUMBBER. Yesterday advised I am only here for blood test, not MRI listed. ADVISED THREE OF THEM. Today, receive call to schedule MRI. The utter stupidity, attitude of "I'll get my work done with you after I'm done shopping, laughing, planning baby shower, walking around getting nothing done, ..." is OUTRAGEOUSLY UNPROFESSIONAL. You are either WORKING or on a LUNCH BREAK. Since when did low level employees get the idea that their personal needs are met first, during work hours, even though a PATIENT IS STANDING RIGHT IN FRONT YOU? I advised all of them that I was just both injected with implants and was in severe distress. Did that cause them to do their job? NOPE!

Great care and fast service. I was able to get in for consult and then operation the next week.read more

From the owner: We are very pleased that you are considering Vasectomy Clinics of Chicago for your Vasectomy. For…read moreover twenty-five years, we have been dedicated to serving patients and helping them achieve their goals. We look forward to sharing our experience and commitment to excellence with you by providing you with the highest quality care, a gentle technique, and caring and comfortable environment. Caring for our patients is our top priority and we receive personal satisfaction by your happiness and confidence in us. We truly appreciate our patients and look forward to seeing each one of you!

Waited an hour and a half for an appointment. I ended up just leaving. Avoid this place at all…read morecosts! Extremely unprofessional

We visited the Neurology department and was blown away from the minute we walked in the door. The…read moreprofessionalism and kindness displayed made us feel at ease. Dr Ramos took the time with my Mom explained things to her so could understand at her age that means a lot