As of February 2017, our daughter has been going to the Creve Coeur Kindercare for nearly two…read moreyears, ever since she was 6 weeks old. Even after moving out to Ballwin, we've kept her at this same Kindercare location because of the bonds she's made with the other toddlers and her teachers.
WHY WE CHOSE THIS LOCATION: When we were looking for daycare for our daughter, we did a lot of online research. Some of that research was looking up ratings for each place, like you're obviously doing now. Throughout the reading-up-on-reviews process, we kept in mind that negative reviews are often more common, as people with great things to say about places tend not to be very vocal on Yelp or Google.
We also looked at data that's less subjective or disputable. What incidents were reported at the locations you're considering? Are they licensed? Are they accredited? (There's a good description of accreditation and why it matters here: http://www.kindercare.com/about-us/who-we-are/accreditation.) I encourage you to do as much research as you feel comfortable with. This is obviously an important decision.
So, we saw that, at the time, the Creve Coeur Kindercare was licensed, accredited and even working toward a second accreditation (I think it has gotten it, too, since then). We saw it wasn't too far away from home, so that was nice. We visited a couple of other locations nearby and, to be honest, they seemed dirtier, or more chaotic, or less safe. That's partially where that accreditation comes in. The weekly rate did seem like a lot until we did more research and we saw that it was competitive with other daycares' rates. Yes, it is still a decent amount of money, but the safety and education of your child is worth it. And again, it's nowhere near the cost of Montessori school, for example. Plus, rates go down on your child's second and third birthdays.
SAFETY & FOOD: [This section was deleted to save space. Please speak with the location for these details.]
CURRICULUM: Each day, teachers will send home a report on your child's activities, what they learned and how they acted. It's really helpful to follow along for those parents who are interested. Our daughter has responded seemingly very well to their teaching style. Her communication skills are very advanced for a child her age, and she has really taken to learning as much as possible. Of course, it's hard to say if this is just our daughter or if this is Kindercare's doing, but I just had to brag on my little girl some, I guess! Again, when you visit, ask what the kids are learning at the time. They have lesson plans they follow, so the answer should be an easy one to get. Also, in case you're worried, they don't have TVs in the rooms, so they won't just be watching Barney all day.
STAFF: Everyone has been wonderful to me. I like to stick around when I drop my daughter off and when I pick her up and talk to her teachers. I'll ask how she did, what her mood was, if she did anything (positive or negative) noteworthy. All the teachers have seemed invested in our daughter's care, education and growth. Some have decades of experience with professional childcare, even at Kindercare. Others are going to college to study it. The woman who previously managed the location was wonderful, but recently left to pursue an altogether different career. Her replacement is very kind, knowledgeable and vibrant and, while I'm no expert, she seems to be doing a fantastic job in the month or two since she started.
BONUS: Once a month, on most months, the center will host a "Parents' Night Out" where, for an extra $15, they will feed and watch your child until 9. This is a wonderful way to have a built-in date night on the cheap, especially for people like us who don't have family close by to babysit on a regular basis. They also provide crackers for the ride home, which really come in handy with kids once they need snacks to keep them civil during car rides.
There are plenty of smaller details, but this should cover the bulk of it. To be fair, this is the only daycare we have ever brought our daughter to, so we don't have any other experiences to compare Creve Coeur Kindercare with. But I'm just happy that my daughter is safe and learning everything she can in an environment that is well-suited to her.
I hope this covers any questions you may have about the location. Good luck with your little one!