I recently purchased a boat in Pensacola. My broker Terry Myers suggested after my sea trial to…read morehave the boat hauled out at Pelicans Perch Marina. All of the staff at Pelicans Perch were very friendly, knowledgeable, and helpful during my stay at the boatyard. I had a bottom job, fiberglass repairs, and some mechanical repairs performed while my boat was at Pelicans Perch Marina. The next time you need a bottom job or any other repairs that require a haul-out, I highly recommend Pelicans Perch Marina! By the way, they make a great cup of coffee. Thanks, Ladies and gents. Glenn F.

We stayed at Pelicans Perch for about a week during January. The facilities are by no means new,…read morebut the staff is so kind and helpful you quickly forget you ever cared about floating docks or new power plug-ins. One gentleman was nice enough to drive me around looking for an outboard motor when I needed a ride, and the management helped work out a fair compromised rate when we realized we had to stay for longer than we planned as we did necessary work on the motor. Speaking of doing work on the boat, there are a number of very useful professional metal fabricators, a canvas shop, and expert diesel mechanics within a few minutes walk. Grocery stores are within a mile or so, as are Tippy's Tavern, West Marine (closing this month unfortunately), and theres another restaurant called The Oarhouse five minutes away by dinghy. Pelican's Perch was a GREAT find for us, and I very highly recommend it for anyone on a budget needing to do work on their boat.

Emerald Bay Boatworks provides great service at a great price point. The owner (Gundy) keeps you…read moreinformed throughout the work process on whatever he's doing to your boat so you know exactly what the status of the work is. He is very detailed and goes through great lengths to make sure the customer is fully satisfied with the work upon completion and follows up to ensure all is well. You'll be hard pressed to beat the quality and price of this company.

Stay away from this place!!!! DO NOT TRUST THEM TO WORK ON YOUR BOAT!!! These mechanics cannot…read morepossibly be certified to work on Mercruiser. I took my boat there to have them run a diagnostic on it for an alarm. They called me and told me it was an oxygen sensor and they could replace it. I told them to go ahead and replace it. I wondered how they would decide which one was bad because the boat has two o2 sensors. A couple days later they called me back and said, "your boat has two oxygen sensors so we need to replace them. both". They told me they would not charge for additional labor only for the additional part. A week or so later they texted me and said they could not get to the rear sensor without taking the front motor mount off and taking the front of the engine completely apart to "try" and lower the front of the engine enough to get to the rear sensor, Or they could put a small hole in the rear of my boat to get to the sensor and repair it with a plate. Trusting they had adequate personnel who knew what they were doing I said ok. They called me approximately 3 weeks later and said my boat was ready. I asked them if they tested the boat and they said they ran the boat and everything tested out good. I picked the boat up and parked it for two weeks. I took it and put it in the water and it would not get up on plane, would not accelerate over 3000 rpm and then the alarm came back on. I did not have this issue before taking it to them. I texted the service person I had been working with, Adam, and explained the issues and ended the text with "Any Suggestion". Of course I heard nothing back from Adam. Ironically they have a large sign over the service counter with bold letters that says "Communication" is key. I guess Adam can't read because he sure didn't communicate after I just paid the nearly $400 for nothing. So now my boat is in worse shape, and Sunrise don't want to talk about it. So I called a few more Mercury dealers and found a fantastic mechanic in Alabama. I took the boat to him and explained the issues. He immediately noticed the "patch job" on my boat and said, "what the hell were they thinking." He immediately opened the engine hatch, pointed to the exhaust elbow and said all they had to do was remove four bolts and drop the elbow and the oxygen sensor is mounted to the elbow. They cut a hole in your boat for no reason.". His response did not surprise me because I wondered the same thing when they called me , but I trusted what they said as professional mechanics. The next day the mechanic called and said they (Sunrise Marine) never reset the code in the computer, so there was no way they ran the boat or tested the boat as they claimed. He stated he reset the code, ran the boat on the hose, then took it to the lake. He advised the boat ran fine. So I set up a maintenance repair replace to make sure the boat was top notch. I had him change several components like the water pumps, thermostat, etc. While he had it apart, he pulled both oxygen sensors, and showed me Sunrise only replaced one of them, although they charged me for both and told me they replaced both. Now I see this as fraud! I have taken pictures of them (one is clearly not a new sensor) and I'm going to give the manager an opportunity to make it right. We'll see how well his "Communication" is. If I don't hear from someone soon, I'll be posting the pictures of their work, and talking with the better business bureau. I should have listened to the salesman, Joe, who told me not to let them work on my boat for service because I could save a lot of money. ".

Do not buy a boat from Sunrise Marine. They do not stand by their customers and Chaparral does not…read morestand by their product. Our boat had rips and tears in the fabric and vinyl after 6 months of having the boat. no one will help with this problem. Daniel was our sales rep and Blake is the manager we approached with pictures and a professional written report from their own vinyl repair company . Do not buy a boat from Sunrise. These are only a few of the pictures. There are about 30 more

These guys were recommended to me from the marina on NAS Pensacola. They had quite the waitlist,…read morebut I was willing to wait for the quality of work they provide. I got scammed by some conman when I first PCS'd here. The boat I bought was in serious need of repairs, it was unsafe. They took my boat and turned it into a beautiful working vessel. I couldn't be happier! Their service manager, Bill, communicated with me throughout the entire process and I'm so appreciative of his honesty. If you are looking for a boat repair shop that has a moral compass, this one is it. Upon picking up my boat they even walked me through everything, showed me what came off my boat, showed me what they put on, and gave me a quick class on how my boat likes to get started. I'm thankful! They rock.

I purchased a new Mercury outboard motor from a large national outdoor and fishing retailer in…read moreMiami. After purchasing the outboard I was excited to travel to the Pensacola area to visit my grandchildren and take them fishing. I got on the water with my boat and cranked the pull start then the motor locked up. I called Key Marine on a Saturday and got there nearly at closing time. They stayed and took the outboard and processed the work order. I explained that I was here on vacation and they said that they would do their best to work me in. On Monday they called me and told me the motor had been laid down on the wrong side which caused oil to enter the cylinders and the motor. I believe the retailer laid the motor on this wrong side but now thats just water under the bridge, or in this case, water under the fishing pier. They got the oil out of the motor and they only charged me an hour of their time. So honest and trustworthy. This business is customer service focused, honest and caring. Their efficiency saved my fishing vacation with my grandkids. I can't say enough about how great these guys are! Stellar service! Above and beyond!

We inherited a 1989 Bayliner Capri Inboard/sterndrive. Gill Marine refitted it with a correctly…read moresized propeller, inspected and serviced the sterndrive, ordered a thermostat and gaskets that fit like a glove, and a fuel filter and fuel/water separator. They have been more than generous with advice. I couldn't be more happier with the help I get from Gill Marine.

Gill marine will do right by their customers, even if it means losing a deal. They have the…read morehighest integrity, and that's very important in this business. I will not hesitate to do business again with them!

Would not want my boat anywhere else. Great staff and great location. Check out this group if you…read moreare seeking a place to store your boat.

I have been a customer at Daybreak Marina for many years. What separates this marina from others is…read morethat although it is no longer family run, ( a family member is still part owner) the service offered is very much like a family run marina. The long term staff especially are knowledgeable, friendly, and always helpful. The younger temporary help are always respectful. When I could not lift a heavy Rhodan unit on and off my boat for repairs, the young guys pitched in with no complaints.

I stopped by Lucky 7 to see if they could weld a small part for me. I thought it would take a few…read moredays to pick up but they did it immediately! The welding looks great and the part is functional again. The staff was friendly and professional.

Poor quality work. Didn't want to honor their warranty. Many defects and flaws in the welds. Had to…read moresend it to a professional to get everything fixed. Highly would not recommend.

AWWESOME! Ok, yes all these reviews are all correct. Dean, Mitch and Their crew treat you…read moreseriously like family. We had no clue on an ocean boat and they took the time and patience to guide us to what would be a great fit. We ended up on a Wellcraft 222 Scarab Fishing. Go see them for a good deal and the best boats. They will set you up!!!

I did not acquire a boat from them, but used their service dept as an authorized mercury dealer…read more $525 for installation of a fuel/water separator (which I supplied), and replacement of a fuel line connector from 1/4 to 3/8. Hours spent to diagnose a fuel starvation issue at $120/hour which turned out to be the fitting. Boat returned to me with unsecured throttle cable in the engine which caused erratic rpm and steering issues and diagnosed by another authorized merc dealer over the phone. This service took one week, and was explained to me after the fact, that boats purchased at dealership have priority in the shop even though the engine was under warranty. Another authorized merc dealer said he would have charged less then $250 for what was done. I would not recommend service at this dealer.