They sold personal information to a third party & my late Husband is getting mail for home warranty…read moreOF my Post Office Box, each one being a Final Notice but it never is final, only his death is final. Hope you enjoy your money. - Back in 2021 they did get us a mortgage but any one can. There's no address on these adds or I would have contacted them directly.

Met with Mark Thomas today to talk about numbers for buying a new home. He was knowledgeable, not…read morepushy, understanding, and made me some coffee. My wife and I are still on the fence about the prospect of moving, but if we were we would love to work with Mark. We were recommend to him from realtor Barry Brizes he works with Howard Hanna also a top notch guy to deal with.

Third Federal Savings and Loan is a dishonest and unethical bank. My money was not safe there. On…read moreJuly 3, 2,024 Third Federal closed my checking account with $11,800 in it and gave it to Vanguard. They said there were fraudulent transactions into and out of my account. They said I had to pay for it and the "funds, as the call it" returned to Vanguard. That was my money that I deposited. Third Federal points fingers at Vanguard and Vanguard points fingers at Third Federal. When this happened, I was interrogated on the phone by Third Federal and made to feel like I was the criminal and not the victim. Neither Third Federal or Vanguard will tell what law makes it legal for them to just take my money. Recently Vanguard admitted it was a money mule scam. Third Federal and Vanguard knew I had nothing to do with it. People don't put money in a bank to lose it. On top of this Third Federal constantly runs ads in the newspaper and on T.V. about how great their bank is and how you can trust them! I think not!

Worst mortgage loan company that I have ever used in my ~40 years of owning homes and rental…read moreproperties. It has taken more than 2 months to get a HELOC. It was for a $40K line of credit on my primary home with nearly a 1/2 million in equity. Yet - it has been 75 days since I started the loan process. I still haven't received a wire transfer of funds from the closing last week. The loan officer I was assigned was never at work and I could never reach her. I called her supervisor and she said that this person had some personal problems. I asked her to transfer my loan to another worker - but that didn't happen. So - So - instead of taking ~45 days which is normal - I at 75 days and still counting. Avoid this company if you expect to receive funds in a reasonable amount of time.

My wife and I recently used Third Federal Savings & Loan to purchase our first home, and are so…read moreglad that we did. Our Loan Officer, Crystal, was beyond friendly and helpful throughout the whole process from pre-approval to closing. She was on top of everything, replying promptly to all calls and emails and answering all questions we had accurately, explaining anything we didn't understand in a way we could easily understand. Their paperwork was simple and very clearly showed all of the pertinent facts. With a 60 day rate lock and low closing cost options that are exactly as advertised, I would recommend Third Federal and Crystal to anyone.

From the owner: Strong. Stable. Safe. Since 1938…read more Our values make all the difference. We're Strong, Stable and Safe.We're Third Federal Savings and Loan. We're known for giving our customers the lowest rates on loans and the highest rates on savings. We believe in putting our customers first and creating value for the communities we serve.As a conscientious lender, we simply believe that taking care of people, and putting them in the best position to achieve their dreams, is the best way for us to take care of our business. Without loyal customers, we wouldn't be the lending leader that we are today. That's why our customers will always be our first priority. We have a history of doing things the right way.Third Federal Savings and Loan was founded in 1938 with a simple mission: help our customers live better by offering low-interest mortgages, high-interest savings accounts and personal service that makes everyone who walks through our doors feel like family.To be a real value to our customers, our shareholders, the communities we serve, and our associates, we base everything we do on four guiding principles: concern for others, trust, respect and a commitment to excellence. Now after more than 75 years, we still work hard to make sure these principles show in everything we do. From our financial strategies, to our products and services, even to the way we answer the phone.

That's my bank. Anytime I've ever had any problems concerns. They were more than happy to assist…read moreme. And every time I went to withdraw money my money was there.

I've been a PNC customer for 20 years. This branch used to be really good as far as attending to…read morethe needs of their customers in a timely manner. It's nothing now to go there and wait 20 to 25 minutes to get service. They are so lightly staffed and the tellers are to assist the customers inside the branch and at the drive through window. It's ridiculous. I feel bad for them but it's also frustrating, as a customer, to have to wait for 25 minutes, or longer, in line with only one teller. I try to use the ATM as much as possible to save time but I can't sometimes. I dread those days. I wouldn't use this branch if it wasn't so close to my house. They need to have more staff working. It's not good customer service.

We went to Valerie at first due to positive reviews for loan and real estate pro's in our area. We…read moreneeded to get a pre approval before we began shopping for home. Valerie kept great communication with us throughout, allowed me to ask all kinds of annoying questions, and remained very supportive and informative throughout the process. We were very impressed with her and with her team throughout the entire process - from pre-approval all the way through our first mortgage payment.

We have used Valerie and Fairway Mortgage twice now and she made the process so easy and efficient…read more There was never a point in the process when we didn't know what was going on. If we ever had questions, it was easy to contact her and she would give us answers almost immediately. I highly recommend using Valerie and Fairway mortgage.