NuMedica, great line of products, however POOR customer service. Inexperienced staff answering the phones ( most likely High School students,to save money). My last 3 orders ,I had to wait on each order ,with back orders not filled. So I called NuMedica to find out where is my order. The young girl who answered the phone told me it is normal & usual to have orders that have back order products on the the orders. When I asked to speak to a supervisor she keep me on hold for 15 min. She told me a supervisor ( Haley) would call me back ,I am still waiting. I am a Chiropractor and I order products for PXs, they have to wait needlessly and It makes me look bad. If any one in charge at NuMedica reads this please get back with me.
Dr. Robert LoPinto read more
